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Inbound Outbound Queue Associate Jobs in Ohio (NOW HIRING)

DPDHL

Operations Clerk

Lockbourne, OH

$20/hr

Warehousing, manufacturing, picking, packing, WMS, inbound, outbound. Position: Operations Clerk ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

Cedar Point

Warehouse Attendant

Norwalk, OH · On-site

$18/hr

Load and Unload inbound/outbound orders quickly, accurately, safely, and damage free. * Use proper ... People who love helping others and will support the needs of our guests and associates. * Good ...

Cedar Point

Warehouse Attendant

Fremont, OH · On-site

$18/hr

Load and Unload inbound/outbound orders quickly, accurately, safely, and damage free. * Use proper ... People who love helping others and will support the needs of our guests and associates. * Good ...

DHL

Operations Clerk

Lockbourne, OH · On-site

$20/hr

Warehousing, manufacturing, picking, packing, WMS, inbound, outbound. Position: Operations Clerk ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

Cedar Point

Warehouse Attendant

Sandusky, OH · On-site

$18/hr

Load and Unload inbound/outbound orders quickly, accurately, safely, and damage free. * Use proper ... People who love helping others and will support the needs of our guests and associates. * Good ...

Worthington Enterprises

Shipping & Receiving

Lewis Center, OH · On-site

$16.25 - $18.75/hr

Communicates with carriers and schedule appointments for inbound/outbound loads * Accurately receive, unload, and store material into inventory * Stage machine for work in process and accurately ...

Rokky Brands

Inside Sales Representative

Nelsonville, OH · On-site

$15/hr

Answer inbound calls promptly and professionally. * Meet or exceed outbound call requirements ... Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to ...

Ryder

Warehouse Associate

Columbus, OH

$17/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Etna, OH · On-site

$17/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Columbus, OH · On-site

$17/hr

Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Etna, OH · On-site

$17/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

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All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Ohio

Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Ohio? For Inbound Outbound Queue Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Ohio look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Ohio are:
What cities in Ohio are hiring for Inbound Outbound Queue Associate jobs? Cities in Ohio with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Ohio as of June 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Warehouse Associate (Logistics Technician- SkyPark)

Liberty Staffing LLC

Brook Park, OH • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description


WAREHOUSE ASSOCIATE (Logistics Technician)
Position Location: Berea, Ohio
Position Type: Temp to Hire
Position Hours: 1st Shift, Monday-Friday, 10:00am-6:30pm
Position Salary: $19.00/hour
Our client located in the Berea/Cleveland Area is looking for a Warehouse Associate (Logistics Center Technician).
The Logistics Center Technician is responsible for performing a variety of shipping, receiving, inventory, logistics and general warehouse tasks; while providing a high level of customer service to internal and external customers.
  • Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method based on customer requirements.
  • Responsible for selecting appropriate shipping container; packs items to ensure safe delivery.
  • Prepares bills of lading; check items to be shipped/received against work orders to ensure correct quantities, destinations, and shipping locations are correct.
  • Use scan gun to receive and pick items in the shipping process.
  • Basic kitting of equipment based on customer requirements.
  • Receives and unloads incoming materials and compares information on packing slip with purchase orders, escalates discrepancies to leadership.
  • Inspect shipments for damages or defects, records discrepancies or damages and notifies leadership or appropriate internal team of issues for resolution.
  • Delivers items to requisitioning departments and obtains authorized signatures for accepted items.
  • May operate dolly, pallet jack, cardboard crusher and/or forklift in loading and unloading supplies and equipment.
  • Follows established departmental policies, procedures, and objectives.
  • May assist in routine maintenance of equipment and shipping area and general facility
  • Maintain a secure facility at all times including monitoring inbound/outbound materials and personnel.
Skills and Attributes Required:
  • Excellent interpersonal, organizational, and communication skills.
  • Demonstrated ability to manage multiple priorities of low to moderate complexity.
  • Ability to work independently and to sustain positive relationships with team members, management and customers.
  • Team oriented resource that approaches problems collaboratively.
  • Ability to operate equipment listed in responsibilities.
  • Basic understanding of shipping/receiving protocols.
  • Attention to detail and a strong work ethic required.
Qualifications:
This is a hands-on entry-level position that will provide our client a dedicated individual to support team workload. While existing warehouse and safety certifications are preferred, they are not required. The individual will be expected to pursue the appropriate certifications or training as detailed by immediate supervisor within the first year of employment.
Experience and Educational Requirement:
  1. A High School Diploma or GED, with demonstrated work experience that is directly related to the duties and responsibilities specified.
  2. Valid Driver's License (less than 6 points on license to adhere to insurance requirements).
Physical Requirements:
  1. Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt and dust.
  2. Moderate physical effort. Requires handling of average-weight objects up to 30 lbs pounds but up to or more than 75 lbs.
  3. Temporary Assignments may require more continuous physical effort in handling objects/equipment including lifting/handling units between 35-75 lbs.
  4. Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.

BENEFITS
If hired on after the temporary working period, benefits include:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

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