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Inbound Outbound Queue Associate Jobs in Ohio (NOW HIRING)

Penske

Clerk - 3rd shift

Clyde, OH

$20.87/hr

Resolve discrepancies with inventory as well as Inbound/Outbound shipments * Interact with warehouse associates and trouble shoot issues * Assist with daily and weekly reports * Jointly work with ...

New

Penske

Clerk - 3rd shift

Clyde, OH · On-site

$20.87/hr

... Inbound/Outbound shipments Interact with warehouse associates and trouble shoot issues Assist with daily and weekly reports Jointly work with Supervisors and Management to meet warehouse metrics ...

New

Cart.com

Fulfillment Associate

Groveport, OH · On-site

$15.75 - $18.50/hr

As a Fulfillment Center Associate at Cart.com, you are a vital part of our Fulfillment-as-a-Service ... Support inbound, outbound, returns, and wholesale operations as needed • Maintain a clean ...

Novolex

Warehouse Supervisor

Columbus, OH · On-site

... inbound/outbound delays. This position will also ensure that all customer orders are shipped on ... Monitors order queue and ensure balanced labor, equipment and warehouse work tasks. * Awareness of ...

Novolex

Warehouse Supervisor

Columbus, OH · On-site

... inbound/outbound delays. This position will also ensure that all customer orders are shipped on ... Monitors order queue and ensure balanced labor, equipment and warehouse work tasks. * Awareness of ...

Ryder

Warehouse Associate

Etna, OH · On-site

$17/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Ryder

Warehouse Associate

Etna, OH · On-site

$17/hr

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Ohio? For Inbound Outbound Queue Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Ohio look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Ohio are:
What cities in Ohio are hiring for Inbound Outbound Queue Associate jobs? Cities in Ohio with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Ohio as of June 2026, with employment types broken down into 73% Full Time, and 27% Temporary. Highlights an 100% In-person job distribution.
Clerk - 3rd shift

Clerk - 3rd shift

Penske

Clyde, OH

$20.87/hr

Full-time

Posted 2 days ago

Job description

1081 W. McPherson Highway Clyde, OH  43410
 
Penske is looking for a Shipping and Receiving Clerk to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant and outgoing attitude who want to excel in a warehouse environment.  Provides support to full and part time team members in warehouse functions. Works closely with Operations Supervisors and Team Leads to ensure facility customer service and productivity expectations are met. Provides a variety of responsibilities to keep the team moving forward toward an appreciative and positive work environment.
 
Hours:  
 
Sunday - Wednesday 11:00 pm - 7:00 am
 
Pay:
 
$20.87 hourly + $1.00 shift differential
 
$1500.00 Retention Bonus after 120 days

Major Responsibilities:

  • Processing Inbound and Outbound shipments in the warehouse
  • Control the flow of work to meet departure and receiving times 
  • Resolve discrepancies with inventory as well as Inbound/Outbound shipments
  • Interact with warehouse associates and trouble shoot issues
  • Assist with daily and weekly reports
  • Jointly work with Supervisors and Management to meet warehouse metrics
  • Prioritize workload and have flexibility to adjust based on position requirements 
  • Other projects and tasks assigned by Supervisor 
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Qualifications:
2 years of general office experience required
1 year of customer service experience required
High School diploma or equivalent required
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
AS400 experience preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

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