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Inbound Outbound Queue Associate Jobs in Ohio (NOW HIRING)

Answer inbound calls promptly and professionally. * Meet or exceed outbound call requirements ... Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to ...

Answer inbound calls promptly and professionally. * Meet or exceed outbound call requirements ... Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to ...

The Order Coordinator coordinates inbound/outbound shipments based on customer demands and ... Communication with customers, warehouse associates, drivers and leadership * Follows all workplace ...

The Order Coordinator coordinates inbound/outbound shipments based on customer demands and ... Communication with customers, warehouse associates, drivers and leadership * Follows all workplace ...

Load and Unload inbound/outbound orders quickly, accurately, safely, and damage free. * Use proper ... People who love helping others and will support the needs of our guests and associates. * Good ...

... departments - inbound, outbound, auto store, domestic and international shipping, receiving ... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ...

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

Leading and supervising a team of warehouse associates during the outbound process. * Assigning ... Coordinating with Inventory Control, Inbound, Transportation, Quality, and Operations leadership to ...

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

Leading and supervising a team of warehouse associates during the outbound process. * Assigning ... Coordinating with Inventory Control, Inbound, Transportation, Quality, and Operations leadership to ...

Logistics Associate

Columbus, OH · On-site

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

Logistics Associate

Heath, OH · On-site

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

Logistics Associate

Twinsburg, OH · On-site

$16 - $18/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

Leading and supervising a team of warehouse associates during the outbound process. * Assigning ... Coordinating with Inventory Control, Inbound, Transportation, Quality, and Operations leadership to ...

Logistics Associate

Elyria, OH · On-site

$16 - $18/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

Logistics Associate

Heath, OH · On-site

$15 - $17/hr

... for inbound/outbound transport and direct delivery. RESPONSIBILITIES * Use handheld scanning equipment to log vehicle locations and troubleshoot inventory location * Accurately receive, organize ...

Showing results 41-60

Inbound Outbound Queue Associate information

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Ohio?

For Inbound Outbound Queue Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Ohio look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Ohio are:

What cities in Ohio are hiring for Inbound Outbound Queue Associate jobs?

Cities in Ohio with the most Inbound Outbound Queue Associate job openings:

Infographic showing various Inbound Outbound Queue Associate job openings in Ohio as of June 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Warehouse Associate (Outbound - 1st Shift)

Cardinal Health, Inc.

Twinsburg, OH • On-site

$18.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 340 frontline employees who took The Breakroom Quiz

134th of 898 rated healthcare providers


Job description

Shift Details:
  • Monday - Friday, 6:00am - 2:30pm
  • Overtime is required until all tasks are completed for the shift

Pay rate: $18.30 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close: 09/14/2026 *if interested in opportunity, please submit application as soon as possible.
What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand and supply.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of products. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The Assoc II, Warehouse Ops assists on Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. Inbound positions receive products into the facility and outbound ships products to customers.
Responsibilities:
  • Follows established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building, and wrapping pallets, packing, loading, and preparing orders for shipment.
  • Picks large case items with material handling equipment or pick small unit of measure items and place on designated cart.
  • Cross-trains in multiple areas of the warehouse and participate in projects as needed.
  • Utilizes Warehouse Management System (WMS) to check in and/or send out products.
  • Drives material handling equipment as required by job duty. Example equipment in the facility may include order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider.
  • Completes housekeeping and inventory control tasks and maintain a clean and safe work environment.
  • Works on routine assignments that require problem resolution.
  • Participates in associate meetings and communicate any concerns to management.
  • Performs all job duties in accordance with OSHA standards and adhere to all policies, rules, regulations, and procedures set by the organization.

Qualifications:
  • Frequently lift up to 50 pounds.
  • Ability to bend, reach, stoop, lift and stand for entire shift.
  • Comfort working with heights 20-30 feet regularly.
  • High School diploma, GED or equivalent, or equivalent work experience, preferred.
  • Previous material handling equipment experience (PIT) preferred.
  • Radio frequency (RF) scanner and/or voice to pick experience highly preferred.
  • Must be able to work overtime with little to no advance notice.
  • Ability to follow direction and change priorities while working independently or as a member of a team.
  • Aptitude to work in a fast-paced warehouse environment while meeting hourly established performance standards.
  • Good verbal and written communication skills.
  • Willingness to learn and rotate into various areas of the warehouse.
  • Adhere to site safety regulations including wearing required personal protective equipment such as steel toed safety shoes, and material handling equipment safety harness; accountable to Cardinal Health's EHS as well as QRA policies and procedures.

What is expected of you and others at this level:
  • Applies acquired knowledge and skills to complete standard tasks
  • Readily learns and applies new information and methods to work in assigned area
  • Maintains appropriate licenses, training and certifications
  • Works on routine assignments that require some problem resolution
  • Works within clearly defined standard operating procedures and/or scientific methods
  • Adheres to all quality guidelines
  • Works under moderate degree of supervision
  • Work typically involves regular review of output by work lead or supervisor
  • Refers complex unusual problems to supervisor

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here

What Cardinal Health employees say

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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

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