ZipRecruiter

Log In

1

Concierge Front Jobs in Ohio (NOW HIRING)

FRIEDMAN MANAGEMENT COMPANY

Concierge

Euclid, OH · On-site

$15 - $19.25/hr

We are seeking a Concierge to serve as the first point of contact for one of our premier apartment ... Manage the front desk and serve as the primary point of contact for inquiries and requests * Answer ...

New Perspective

Concierge

Lakewood, OH · On-site

$15/hr

New Perspective is an Equal Opportunity Employer. receptionist concierge front desk front desk receptionist administrative assistant Equal Opportunity Employer This employer is required to notify all ...

Meadow Falls of Bath

Front Desk Concierge

Akron, OH

$14.75 - $19.25/hr

Front Desk Concierge Join the Meadow Falls of Bath Team! We are seeking a friendly and organized Front Desk Concierge to provide exceptional customer service and administrative support to our ...

Flexjet

Front Desk Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

Front Desk Concierge Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees ...

Flexjet

Front Desk Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Our Front Desk Concierge will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction while providing a high level of service and ...

Flexjet

Front Desk Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Our Front Desk Concierge will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction while providing a high level of service and ...

Flexjet

Front Desk Concierge

Mayfield Village, OH · On-site

$15.75 - $20.50/hr

Our Front Desk Concierge will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction while providing a high level of service and ...

New

Vocon Design, Inc.

Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

This is a forward-facing role that will manage the front desk and community areas within the office ... The Concierge reports directly to the Office Manager in the Cleveland office. Responsibilities

Vocon Design - Cleveland, OH

Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

This is a forward-facing role that will manage the front desk and community areas within the office ... The Concierge reports directly to the Office Manager in the Cleveland office. Responsibilities

Vocon Design, Inc

Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

This is a forward-facing role that will manage the front desk and community areas within the office ... The Concierge reports directly to the Office Manager in the Cleveland office. Responsibilities

Bridge Senior Living

Concierge (PRN)

Mentor, OH · On-site

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Manage the front desk sign-in and sign-out process for visitors and vendors. * Handle and direct ...

The Enclave Of Newell Creek

Concierge (PRN)

Mentor, OH

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Manage the front desk sign-in and sign-out process for visitors and vendors. * Handle and direct ...

next page

Showing results 1-20

All JobsConcierge Front JobsConcierge Front Jobs in Ohio

Concierge Front information

What are some common challenges faced by a concierge front and how can they be addressed?

Concierge Front professionals often encounter challenges such as handling high guest volumes during peak times, managing last-minute requests, and ensuring personalized service for each guest. To address these challenges, it's important to develop strong multitasking and communication skills, stay organized, and maintain a calm, friendly demeanor under pressure. Collaborating closely with other hotel departments, such as housekeeping and reservations, also helps streamline guest services and resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as a concierge front, and why are they important?

To thrive as a Concierge Front, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems, booking software, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and discretion help set top performers apart in this role. These skills ensure guests receive outstanding service and support, creating positive experiences and reinforcing the property's reputation.

What is the difference between Concierge Front vs Front Desk Agent?

AspectConcierge FrontFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desks
Primary RoleAssist guests with personalized services, reservations, local infoCheck-in/check-out, guest inquiries, administrative tasks

While both roles involve guest interaction, a Concierge Front focuses on personalized services and guest experience enhancement, often in luxury settings. A Front Desk Agent handles check-in/check-out and administrative duties. The roles overlap in customer service skills but differ in scope and responsibilities.

What is a concierge front?

Concierge Front staff are professionals who work at the front desk or lobby area of hotels, apartment buildings, or offices, providing guests and residents with assistance and information. Their duties may include greeting guests, managing reservations, handling luggage, arranging transportation, and offering recommendations for local attractions or services. They play a key role in creating a welcoming and efficient environment, ensuring that guests have a positive experience during their stay. Excellent communication, problem-solving skills, and a strong knowledge of the local area are essential for this role.
What are popular job titles related to Concierge Front jobs in Ohio? For Concierge Front jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Concierge Front jobs in Ohio look for? The top searched job categories for Concierge Front jobs in Ohio are:
What cities in Ohio are hiring for Concierge Front jobs? Cities in Ohio with the most Concierge Front job openings:
Concierge Front jobs near you

Concierge

FRIEDMAN MANAGEMENT COMPANY

Euclid, OH • On-site

$15 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Are you a customer-focused professional who enjoys creating exceptional experiences for residents and guests? We are seeking a Concierge to serve as the first point of contact for one of our premier apartment communities. This position is ideal for an individual with outstanding communication skills, a professional demeanor, and a passion for delivering exceptional customer service.
In this resident-facing role, you will help create a welcoming environment, assist residents and visitors, and support the day-to-day operations of the community. We are looking for someone who is organized, dependable, and committed to providing a first-class resident experience.
Responsibilities:
  • Welcome residents, guests, and prospective residents in a professional and friendly manner
  • Manage the front desk and serve as the primary point of contact for inquiries and requests
  • Answer phones, respond to emails, and assist with general community information
  • Coordinate resident packages, deliveries, and visitor access
  • Assist with resident events and community engagement activities
  • Monitor building access and help maintain community security procedures
  • Handle resident service requests and communicate with onsite teams to ensure timely resolutions
  • Maintain accurate records, logs, and reports as needed
  • Support the onsite management team with administrative and clerical tasks
  • Deliver exceptional customer service while creating a positive resident experience

Qualifications:
  • Previous customer service, hospitality, concierge, front desk, or administrative experience preferred
  • Professional appearance and positive attitude
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Ability to remain calm and professional in a fast-paced environment
  • Proficiency with Microsoft Office applications
  • Ability to work evenings, weekends, and holidays as required
  • Strong attention to detail and problem-solving skills
  • Previous multifamily, hotel, or hospitality experience is a plus

Friedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.
We are Friedman Real Estate
As one of the largest privately held full-service commercial real estate organizations in the nation, Friedman Real Estate provides clients with a single point of contact for the full range of Advisory, Property Management, Multi-Family, Brokerage, Financial, and Construction services that it offers.
Friedman manages more than 200 commercial properties encompassing more than 18 million SF and more than 15,000 apartment homes throughout the United States. Friedman's brokerage team has over 600 current listings with more than $22.5 billion in closed transactions. As owners and managers of commercial property for over 35 years, Friedman understands what it takes to achieve results that maximize their clients' objectives.
Recognized as one of Detroit Free Press's Top Workplaces
Friedman Benefits
We offer a wide range of benefits to our employees consisting of:
  • Blue Cross Blue Shield health insurance plans
  • Delta Dental
  • Vision
  • Pet Insurance
  • Company paid life insurance along with life insurance buyup
  • 401(k) Match
  • Company paid Long Term Disability after 2 years of service

Friedman Perks
  • Continuing education reimbursement benefits
  • Referral bonuses for new employees and new business
  • Recognition program
  • Three tier PTO plan
  • Paid Parental Leave
  • Training seminars for leadership and professional development
  • Friedman Swag

Apply