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Concierge Front Jobs in Ohio (NOW HIRING)

Concierge

Blue Ash, OH

$15 - $19.25/hr

Two years of concierge/ front desk experience in a senior living, hospitality, or office setting. * Able to read, write, and understand the English language, and be able to follow written or oral ...

Concierge

Blue Ash, OH · On-site

$15 - $19.25/hr

Two years of concierge/ front desk experience in a senior living, hospitality, or office setting. * Able to read, write, and understand the English language, and be able to follow written or oral ...

Front Desk Concierge

Cleveland, OH · On-site

$15 - $19.25/hr

Front Desk Concierge Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees ...

Front Desk Concierge

Cleveland, OH

$15 - $19.50/hr

Our Front Desk Concierge will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction while providing a high level of service and ...

Front Desk Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Our Front Desk Concierge will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction while providing a high level of service and ...

Concierge

Mentor, OH

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Manage the front desk sign-in and sign-out process for visitors and vendors. * Handle and direct ...

Concierge

Mentor, OH

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Manage the front desk sign-in and sign-out process for visitors and vendors. * Handle and direct ...

Concierge

Cuyahoga Falls, OH · On-site

$14.25 - $18.50/hr

... welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols ...

Concierge

Mentor, OH · On-site

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Manage the front desk sign-in and sign-out process for visitors and vendors. * Handle and direct ...

Concierge

Cuyahoga Falls, OH · On-site

$14.25 - $18.50/hr

... front desk and Bistro area Support recruitment efforts and administrative data entry Manage ... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay ...

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Concierge Front information

What is a concierge front?

Concierge Front staff are professionals who work at the front desk or lobby area of hotels, apartment buildings, or offices, providing guests and residents with assistance and information. Their duties may include greeting guests, managing reservations, handling luggage, arranging transportation, and offering recommendations for local attractions or services. They play a key role in creating a welcoming and efficient environment, ensuring that guests have a positive experience during their stay. Excellent communication, problem-solving skills, and a strong knowledge of the local area are essential for this role.

What are some common challenges faced by a concierge front and how can they be addressed?

Concierge Front professionals often encounter challenges such as handling high guest volumes during peak times, managing last-minute requests, and ensuring personalized service for each guest. To address these challenges, it's important to develop strong multitasking and communication skills, stay organized, and maintain a calm, friendly demeanor under pressure. Collaborating closely with other hotel departments, such as housekeeping and reservations, also helps streamline guest services and resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as a concierge front, and why are they important?

To thrive as a Concierge Front, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems, booking software, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and discretion help set top performers apart in this role. These skills ensure guests receive outstanding service and support, creating positive experiences and reinforcing the property's reputation.

What is the difference between Concierge Front vs Front Desk Agent?

AspectConcierge FrontFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desks
Primary RoleAssist guests with personalized services, reservations, local infoCheck-in/check-out, guest inquiries, administrative tasks

While both roles involve guest interaction, a Concierge Front focuses on personalized services and guest experience enhancement, often in luxury settings. A Front Desk Agent handles check-in/check-out and administrative duties. The roles overlap in customer service skills but differ in scope and responsibilities.

Do concierge front make good money?

Concierge front positions typically offer hourly wages that can range from minimum wage to higher rates depending on the location and employer. Experienced concierges with strong customer service skills and certifications may earn higher salaries, and some roles include tips or bonuses that increase overall income.

How much do you get paid as a concierge front?

Concierge front desk staff typically earn an average hourly wage ranging from $12 to $20, depending on experience, location, and the employer. Salaries can vary with full-time positions offering annual pay between $25,000 and $45,000. Additional benefits may include tips, bonuses, or shift differentials.

How to become a concierge front?

To become a concierge front, candidates typically need a high school diploma or equivalent and strong customer service skills. Relevant experience in hospitality or customer service, along with knowledge of local area and basic computer skills, can improve job prospects. Some employers may prefer certifications in hospitality or customer service training.

What cities in Ohio are hiring for Concierge Front jobs?

Cities in Ohio with the most Concierge Front job openings:

Concierge / Front Desk - PART TIME

Claremont Retirement Village

Columbus, OH • On-site

$15/hr

Part-time

Medical, Dental, PTO

Posted 4 days ago


Job description

Summary of Duties
This position reports to the Executive Director and provides support to the Administration and Sales Departments. The Administrative Assistant provides clerical support, organizes, and maintains resident and associate files, assists with resident requests, may provide payroll support such as monitoring schedules, punch detail reports, monitoring overtime, and assists in the coordination of resident, family meetings, and guest services. Supports the recruitment, background checks, benefit enrollments, and onboarding/orientation processes for all new hires at the community. Provides other assistance as assigned.
Essential Functions
  • Maintains accurate associate and resident files, keeping information current in the file for state surveys and inspections.
  • Monitor, edit, and input payroll time punches to include missing punches, paid time off (sick, vacation, personal holiday, other), not to exceed associate PTO bank, and monitor holiday hours and eligibility.
  • Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor.
  • Assist in benefit enrollments for medical, dental, and ancillary benefit plans.
  • Administrative Assistant must know and follow state assisted living regulations, as applicable to support the Wellness Department in monitoring regulatory compliance.
  • Possess basic understanding of associate handbook policies and ability to explain policies to associates.
  • Possess basic understanding of associate's benefit package and ability to explain on a basic level to associates.
  • Possess basic knowledge of forms and procedures as it relates to payroll and human resource topics.
  • Maintain associate files with respect to confidentiality and legal compliance.
  • Ability to maintain confidentiality and professionalism in all things related to associate pay, benefits, and other private matters.
  • Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointments, and calling vendors, as requested by the supervisor.
  • Keep inventory of office supplies.
  • May be asked to notify vendors to repair or address supply inventories.
  • Resolve immediately or report to the supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety.
  • Participates in required meetings, training, and staffing.
  • Other duties as assigned.

Non-Essential Functions
  • Supports and participates in the resident centered activity programs.
  • Participates in projects or committees as assigned.
  • Attends all associate meetings including in-service education and associate functions, as requested by the supervisor.
  • Assists in a variety of tasks involving residents as assigned.

Knowledge, Skills, Abilities, and Experience
  • High school diploma or GED equivalent and one to two years of relevant office training or comparable post-high school education which may include vocational or college education.
  • Computer skills including Windows, Office, Word, Excel, Outlook, internet-based payroll, and property management programs.
  • Good grammatical and writing skills, proficient with email process and etiquette.
  • Must be highly organized, efficient and has excellent time management skills.
  • Ability to read, write, and speak English.
  • Ability to comprehend and apply regulations, employment, and labor laws, local, state, and federal standards, and requirements.
  • Must have the interpersonal skills to work with various levels of people, associates, and residents.
  • Familiarity with office equipment including fax, copier, computers, scanner, phone.
  • Be free of communicable disease.
  • Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
  • Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.