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Inbound Calls Jobs (NOW HIRING)

Remote Recruitment

Inbound Sales Agent

Handle inbound calls and enquiries from interested customers * Understand customer needs and recommend suitable options * Guide customers through signing up or placing an order * Keep accurate notes ...

Hiregy

Inbound Sales Representative

Kansas City, MO · Hybrid

$100K/yr

#KC123 Inbound Sales Consultant Customers calling in to buy insurance (auto, home, renters)- Quality leads - Close 1 out of 5 calls - Plus base pay! Paid Training + Company-Sponsored will obtain P&C ...

Guardian Tax

Inbound Sales Consultant

Chandler, AZ · On-site

$87K - $260K/yr

Handle inbound calls from individuals seeking tax relief assistance * Build rapport quickly and establish trust with prospective clients * Understand each client's financial situation and identify ...

Emergency Dental Care USA, Inc

OR

Handle high-volume inbound calls from prospective and existing patients * Convert calls into scheduled appointments by effectively communicating value and urgency of care * Understand patient needs ...

Emergency Dental Care USA, Inc

Key Responsibilities Handle high-volume inbound calls from prospective and existing patients Convert calls into scheduled appointments by effectively communicating value and urgency of care ...

AFC Home Club

Inbound Sales Representative

Kennesaw, GA · On-site

$80K - $150K/yr

Handle inbound calls from interested customers. * Explain plan options, pricing, and benefits. * Build value and confidently close sales over the phone. * Follow up with interested prospects. * Work ...

TaxRise

Inbound Sales Representative

Irvine, CA · On-site

$240K/yr

Take inbound calls from motivated prospects ready to take action * Run structured discovery calls to understand each client's situation * Recommend and enroll clients into tailored tax resolution ...

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How much do inbound calls jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for inbound calls in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced in an inbound calls role and how can they be managed?

One common challenge in an inbound calls role is handling high call volumes while maintaining excellent customer service. Agents often need to quickly resolve diverse customer issues and may encounter upset or frustrated callers. Effective time management, active listening skills, and using scripts or knowledge bases can help manage these situations. Most teams provide ongoing training and support, and experienced colleagues or supervisors are usually available for guidance. Developing resilience and strong communication skills are key to thriving in this fast-paced environment.

What is an inbound call job description?

An inbound call job involves answering incoming phone calls from customers or clients to provide assistance, information, or support. Employees in this role typically use customer service skills, active listening, and may utilize call center software or CRM tools to address inquiries, resolve issues, or process transactions. The position often requires good communication skills and patience, with shifts that can include evenings or weekends.

What is the difference between Inbound Calls vs Customer Service Representative?

AspectInbound CallsCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationProviding assistance, resolving issues, and answering inquiries from customers
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
CertificationsNot always required, but customer service or communication certifications can helpSimilar certifications may be beneficial but not mandatory

Inbound Calls and Customer Service Representatives share many skills and work environments, often overlapping in call centers and support roles. The main difference is that inbound calls focus specifically on managing incoming customer contacts, while customer service representatives may handle a broader range of customer interactions, including outbound calls and other communication channels.

What job makes 10,000 a month without a degree?

Inbound call center agents can earn around $10,000 per month with experience, strong communication skills, and performance-based incentives. High earnings are often achieved in sales or technical support roles within call centers, especially in industries like technology or finance, where commissions and bonuses are common.

What are the key skills and qualifications needed to thrive as an Inbound Call Representative, and why are they important?

To thrive as an Inbound Call Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, problem-solving, and a positive attitude are essential soft skills for effectively addressing customer inquiries and concerns. These combined skills ensure efficient service delivery, customer satisfaction, and contribute to the overall success of the call center environment.

Which call centers pay the most?

Inbound call center agents working for large, well-established companies or in specialized industries such as technology, finance, or healthcare tend to earn higher wages. Factors like experience, certifications, and the complexity of calls can also influence pay rates in call centers.

What are inbound calls?

Inbound calls are telephone calls initiated by customers or clients to a business or contact center, typically seeking support, information, or assistance with products and services. Employees handling inbound calls are responsible for addressing customer inquiries, resolving issues, and providing a positive customer experience. These calls are crucial for businesses as they help build customer trust and loyalty. Inbound call roles often require strong communication skills, patience, and product knowledge.

How to make 2000 a week working from home?

Inbound call agents can earn up to $2,000 per week by working full-time, handling high-volume calls, and gaining experience in sales or customer service. Developing strong communication skills, using relevant tools like CRM software, and maintaining a consistent schedule can help increase earnings in this role.
More about Inbound Calls jobs
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What job categories do people searching Inbound Calls jobs look for? The top searched job categories for Inbound Calls jobs are:
Inbound Calls jobs near you
Inbound Insurance Agent

Inbound Insurance Agent

RemX

Atlanta, GA • On-site

$53K/yr

Temporary

Medical, Dental, Vision, Retirement

Posted 6 days ago

Key responsibilities

  • Provide insurance solutions to inbound callers by gathering customer information, generating quotes, and binding policies.

  • Place outbound follow-up calls when needed to close opportunities.

  • Educate customers on coverage options, limits, deductibles, and pricing to help them choose an appropriate plan.

Job description

LOCATIONS: Hybrid 3 days in office at our Warrick, RI Office
Pay: 43k - 53k plus Commission
Start: August 2026
Training Hours/location: Monday-Friday 8:30am-5pm EST
Schedule After Training: Monday-Friday 8am-6pm EST (shift will be assigned to you after training)
Rotational Saturdays 8am-5:30pm EST (once a month)
Title: Inbound Insurance Agent
Hiring motivated sales agent looking to break into Property and Casualty Insurance Sales. Individuals who are client focused with an ability to build report, sell and build value around insurance solutions.
Job Duties:
  • Provide Insurance Solution to inbound callers by gathering customer information, generating accurate quotes, and binding policies; proactively place outbound follow-ups when needed to close opportunities.
  • Deliver exceptional customer service while building strong relationships. Educating customers on coverage options, limits, deductibles, and pricing so they can confidently choose the most appropriate plan.
  • Utilize consultative selling, active listening, and efficient workflow management.

Qualifications:
  • Competitive commission structure with your effort = your income
  • Licensed or able to obtain license prior to starting
  • Ability to communicate value clearly and effectively
  • Commute to our Warwick office three days a week

Additional Benefits
  • Performance-based bonuses
  • 401(k)
  • Medical, Dental, Vision
sales telemarketing customer service insurance inbound calls
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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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