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Inbound Calls Jobs (NOW HIRING)

Emergency Dental Care USA, Inc

Key Responsibilities Handle high-volume inbound calls from prospective and existing patients Convert calls into scheduled appointments by effectively communicating value and urgency of care ...

Emergency Dental Care USA, Inc

OR

Handle high-volume inbound calls from prospective and existing patients * Convert calls into scheduled appointments by effectively communicating value and urgency of care * Understand patient needs ...

AFC Home Club

Inbound Sales Representative

Kennesaw, GA · On-site

$80K - $150K/yr

Handle inbound calls from interested customers. * Explain plan options, pricing, and benefits. * Build value and confidently close sales over the phone. * Follow up with interested prospects. * Work ...

Guardian Tax

Inbound Sales Consultant

Irvine, CA · On-site

$95K - $300K/yr

Handle inbound calls from individuals seeking tax relief solutions * Build rapport and establish trust with prospective clients * Understand each individual's needs and recommend appropriate ...

Guardian Tax

Inbound Sales Consultant

Irvine, CA · On-site

$95K - $300K/yr

Handle inbound calls from individuals seeking tax relief solutions * Build rapport and establish trust with prospective clients * Understand each individual's needs and recommend appropriate ...

Guardian Tax

Inbound Sales Consultant

Irvine, CA

$95K - $300K/yr

Handle inbound calls from individuals seeking tax relief solutions * Build rapport and establish trust with prospective clients * Understand each individual's needs and recommend appropriate ...

TaxRise

Inbound Sales Representative

Irvine, CA

$240K/yr

Take inbound calls from motivated prospects ready to take action * Run structured discovery calls to understand each client's situation * Recommend and enroll clients into tailored tax resolution ...

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How much do inbound calls jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for inbound calls in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced in an inbound calls role and how can they be managed?

One common challenge in an inbound calls role is handling high call volumes while maintaining excellent customer service. Agents often need to quickly resolve diverse customer issues and may encounter upset or frustrated callers. Effective time management, active listening skills, and using scripts or knowledge bases can help manage these situations. Most teams provide ongoing training and support, and experienced colleagues or supervisors are usually available for guidance. Developing resilience and strong communication skills are key to thriving in this fast-paced environment.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role typically use customer service skills, communication tools, and may require knowledge of company products or services. The position often requires patience, active listening, and the ability to work in a call center environment.

What is the difference between Inbound Calls vs Customer Service Representative?

AspectInbound CallsCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationProviding assistance, resolving issues, and answering inquiries from customers
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
CertificationsNot always required, but customer service or communication certifications can helpSimilar certifications may be beneficial but not mandatory

Inbound Calls and Customer Service Representatives share many skills and work environments, often overlapping in call centers and support roles. The main difference is that inbound calls focus specifically on managing incoming customer contacts, while customer service representatives may handle a broader range of customer interactions, including outbound calls and other communication channels.

How to make $1000 a week remotely?

Inbound call agents can earn $1000 or more weekly by working full-time, handling high-volume calls, and gaining experience in customer service or sales. Developing strong communication skills, using CRM tools, and maintaining consistent schedules can help increase earnings, especially with performance-based incentives or commissions.

What jobs make $3,000 a day?

High-earning jobs that can reach $3,000 a day often include specialized roles such as senior sales executives, certain medical specialists, high-level consultants, and experienced traders or investors. These positions typically require advanced skills, extensive experience, and often involve commission, bonuses, or performance-based pay structures.

What are the key skills and qualifications needed to thrive as an Inbound Call Representative, and why are they important?

To thrive as an Inbound Call Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, problem-solving, and a positive attitude are essential soft skills for effectively addressing customer inquiries and concerns. These combined skills ensure efficient service delivery, customer satisfaction, and contribute to the overall success of the call center environment.

What jobs pay 4000 a week without a degree?

Inbound call center agents can sometimes earn around $4,000 weekly through high-volume sales, commissions, or bonuses, especially in industries like insurance or technology. These roles typically require strong communication skills, sales ability, and experience with customer relationship management tools, but often do not require a college degree. Earnings vary based on performance, location, and company compensation structures.

What are inbound calls?

Inbound calls are telephone calls initiated by customers or clients to a business or contact center, typically seeking support, information, or assistance with products and services. Employees handling inbound calls are responsible for addressing customer inquiries, resolving issues, and providing a positive customer experience. These calls are crucial for businesses as they help build customer trust and loyalty. Inbound call roles often require strong communication skills, patience, and product knowledge.
More about Inbound Calls jobs
What cities are hiring for Inbound Calls jobs? Cities with the most Inbound Calls job openings:
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What job categories do people searching Inbound Calls jobs look for? The top searched job categories for Inbound Calls jobs are:
Inbound Calls jobs near you
Infographic showing various Inbound Calls job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Inbound Collections & Account Resolution Specialist

Inbound Collections & Account Resolution Specialist

Jefferson Capital Systems

Sartell, MN • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

*Potential $500 bonus

Position Overview

Jefferson Capital Systems, LLC (NASDAQ: JCAP) is hiring Inbound Collections & Account Resolution Specialists. This role supports customers through inbound calls related to account inquiries, payment resolution, settlements, disputes, and credit bureau reporting in a structured, compliance-driven environment. Agents will engage customers to resolve account balances and establish payment arrangements using defined guidelines.

Role Expectations

  • Guide conversations toward account resolution and payment outcomes
  • Apply negotiation skills within defined guidelines
  • Handle difficult or high-emotion customer interactions professionally
  • Maintain composure with frustrated or upset customers
  • Follow compliance and regulatory requirements

Key Responsibilities

  • Handle inbound calls regarding account inquiries, collections, disputes, and credit reporting
  • Establish payment arrangements and resolve balances within approved parameters
  • Navigate difficult customer interactions professionally
  • Explain account details and options clearly
  • Document all interactions accurately
  • Escalate complex issues when needed
  • Follow FDCPA, Regulation F, and company guidelines

Candidate Profile

  • Strong communication and listening skills
  • Ability to remain calm and professional in difficult conversations
  • Comfortable discussing payment solutions
  • Able to manage high call volume
  • Detail-oriented and organized
  • Customer service or collections experience preferred

Benefits & Perks

  • 401(k) and matching
  • Health, Dental, Vision, Life, Disability, Pet Insurance
  • Flexible spending accounts
  • Paid time off
  • Tuition reimbursement
  • Employee assistance program
  • Employee discount program
  • Optional insurance

Job Posted by ApplicantPro