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Implementation Jobs in Rochester, NY (NOW HIRING)

Lovingly

Senior Next.js Engineer

Hopewell, NY · On-site

$123K - $163K/yr

Implement comprehensive caching solutions (Next.js, CDN, Redis) * Create reusable component libraries with AI-enhanced documentation * Build extensible systems that evolve with advancing AI ...

Pwc

SAP Human Capital Payroll - Director

Rochester, NY · On-site

$155K - $410K/yr

These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve ...

Mindex

Oracle CPQ Engineer - Remote

Rochester, NY · Remote

In this role, you will serve as the Oracle CPQ subject matter expert for a client engagement, designing and implementing solutions that support pricing, subscriptions, approvals, and integrations for ...

Mindex

Oracle CPQ Engineer - Remote

Rochester, NY · On-site +1

In this role, you will serve as the Oracle CPQ subject matter expert for a client engagement, designing and implementing solutions that support pricing, subscriptions, approvals, and integrations for ...

Mindex

Oracle CPQ Engineer - Remote

Rochester, NY · Remote

In this role, you will serve as the Oracle CPQ subject matter expert for a client engagement, designing and implementing solutions that support pricing, subscriptions, approvals, and integrations for ...

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All JobsImplementation JobsImplementation Jobs in Rochester, NY

Implementation information

See Rochester, NY salary details

$38.5K

$102.2K

$165.8K

How much do implementation jobs pay per year?

As of Jul 21, 2026, the average yearly pay for implementation in Rochester, NY is $102,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What does an implementation person do?

An implementation person is responsible for deploying and configuring products or services according to client requirements. They coordinate with teams, ensure smooth integration, and often use project management tools to meet deadlines and specifications.

What jobs make $3,000 a month without a degree?

Implementation roles such as software implementers, technical support specialists, or project coordinators can earn around $3,000 monthly without a degree, especially with relevant experience or certifications. Many of these jobs focus on technical skills, customer service, or project management and may require on-the-job training or industry-specific certifications.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Executive positions like CEOs, CFOs, and other C-suite roles often reach or exceed this level, especially in large corporations, while top surgeons and specialists in certain medical fields can also achieve this income with experience and certification. Additionally, some highly successful entrepreneurs and business owners may earn this amount through their ventures.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are implementation jobs?

Implementation jobs involve deploying and configuring products, systems, or services for clients or organizations. These roles often require technical skills, project management, and knowledge of specific tools or software to ensure successful integration and operation.

What are some common challenges faced in an Implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.
What are the most commonly searched types of Implementation jobs in Rochester, NY? The most popular types of Implementation jobs in Rochester, NY are:
What are popular job titles related to Implementation jobs in Rochester, NY? For Implementation jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Implementation jobs in Rochester, NY look for? The top searched job categories for Implementation jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Implementation jobs? Cities near Rochester, NY with the most Implementation job openings:
Implementation jobs near you
Infographic showing various Implementation job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $102,165 per year, or $49.1 per hour.
Genesys Senior Implementation Engineer (eServices)

Genesys Senior Implementation Engineer (eServices)

Sutherland

Pittsford, NY • On-site, Remote

$103K - $140K/yr

Full-time

Re-posted 6 days ago

Job description

Company Description
Managed services company providing an array of technology assets to the world's largest organizations, resulting in productivity increases, cost savings, and deep insights.
Job Description
The primary purpose of this position is to design, implement and support Sutherland Genesys platform. Platform currently includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, CallBack, etc. The candidate will be required to be "on call" after hours to support the operations team in the event of platform outages.
KEY RESPONSIBILITIES:
Qualified individuals must have the ability to perform the following duties:
  1. Responsible for the implementation and support of Sutherland Genesys platforms. Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Contact, CallBack, etc.
  2. Some knowledge of SIP from the carrier level. Some knowledge of Oracle (Acme Packet) and Avaya SBCs and TDM Gateways such as AudioCodes M3Ks and G450s is a plus.
  3. Partners with the Business and Service Delivery team to assist with implementation of new Program solutions.
  4. Responsible for documentation along with Runbooks for Operations.
  5. Partners with development/integrations team for platform support when needed.
  6. Monitoring solutions to provide proactive monitoring capabilities for the Infrastructure team and utilize these metrics to continue the evolution of the infrastructure.
  7. Conduct testing to detect faults, minimize malfunctions, and backup systems.
  8. Provide technical consultancy to ensure problem resolution is achieved in the shortest possible time frame
  9. Manages vendors on escalated issues and projects specific to your area of influence.
  10. Willingness and ability to learn complex new systems in varying technologies related to area of influence.
  11. Follow the lead of the senior implementation engineer, based on enterprise business requirements and IT Strategies.

Qualifications
Key Requirement: Experience in writing multimedia (eservices) routing strategies in Composer (at least on the first two):
1. Email*
2. Chat*
3. SMS
4. Social Media
5. Finding the unicorn Chatbot
MINIMUM REQUIRED QUALIFICATIONS:
10 years progressive relevant experience required.
  • Some knowledge of Genesys Platform
  • Ability to multitask and demonstrate willingness to deliver on multiple, simultaneous projects.
  • Willingness to manage vendors for performance to ensure compliance with commitments and budget.
  • Experience with enterprise voice network infrastructures (SBCs & Gateways, SIP, circuit switching, VoIP architecture) is a plus.

PREFERRED QUALIFICATIONS:
  • Demonstrated experience in vendor management
  • Knowledge of Avaya and Cisco CUCM is a plus

Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply