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Implementation Jobs in Manhattan, NY (NOW HIRING)

Implementation Manager

New York, NY ยท Remote

$90K - $110K/yr

Implementation Manager Location: Remote or New York, NY Department: Client Experience Reports To: Head of Client Experience or Chief Executive Officer Position Summary WealthPlus is a comprehensive ...

As the Implementation Team Lead, you will build and lead a team responsible for transforming signed contracts into functioning agents, ensuring smooth integration and implementation processes.

Implementation Manager

New York, NY ยท On-site

$150K - $190K/yr

The Role We're hiring an Implementation Manager to help own the end-to-end onboarding experience for new Confido customers. This is a high-impact individual contributor role - you'll be the person ...

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Implementation Manager

New York, NY ยท On-site

$100K - $150K/yr

We are seeking an Implementation Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. You will work with the C-Suite of ...

The Role Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role - we're looking for ...

Implementation Manager

New York, NY ยท On-site +1

$120K - $160K/yr

About the role The implementation manager helps to manage the end-to-end training and implementation that enable Moab to onboard new customers. As part of the implementation team, we're looking for ...

Implementation Specialist

New York, NY ยท On-site

$80K - $90K/yr

A CureMD Implementation Specialist (IS) leads the implementation process to successfully onboard medical offices onto CureMD's suite of services, including Practice Management, Revenue Cycle ...

Implementation Manager At MetTel, we take pride in delivering exceptional customer experiences and helping organizations navigate the complex communications and connectivity landscape. As a Software ...

Implementation Manager

New York, NY ยท On-site

$120K - $180K/yr

About The Role Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of ...

Implementation Consultant

New York, NY ยท On-site +1

$100K - $125K/yr

Implementation Consultants own the project delivery lifecycle for new RiskSmart client implementations and Statements of Work. Who will love this job An ambitious and driven individual - you have the ...

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of pharma and life sciences clients - from kickoff through go-live and hypercare - serving as the ...

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

Implementation Manager At MetTel, we take pride in delivering exceptional customer experiences and helping organizations navigate the complex communications and connectivity landscape. As a Software ...

Implementation Associate

New York, NY ยท On-site

$65K - $75K/yr

A CureMD Implementation Associate (IA) is primarily responsible for supporting implementation projects in close collaboration with senior implementation staff, including Implementation Specialists ...

Implementation Specialist

New York, NY ยท On-site

$90K - $120K/yr

About The Role Hello Patient is growing its Implementation team and hiring an implementation Specialist to help more practices launch successfully on Hello Patient. In a typical week, you'll be ...

Implementation Specialist

New York, NY ยท On-site

$140K - $170K/yr

The Implementation Specialist is the person who turns a signed contract into a real, working system customers trust. This role sits at the center of customer experience, operational rigor, and ...

Implementation Consultant

New York, NY ยท On-site

$100K - $125K/yr

Implementation Consultants own the project delivery lifecycle for new RiskSmart client implementations and Statements of Work. Who will love this job * An ambitious and driven individual - you have ...

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Implementation information

See Manhattan, NY salary details

$43K

$114.2K

$185.4K

How much do implementation jobs pay per year?

As of Aug 4, 2026, the average yearly pay for implementation in Manhattan, NY is $114,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $133,500.00 per year, depending on experience, location, and employer.

What is an implementation job?

An implementation job involves executing and managing the deployment of products, systems, or services according to project plans and specifications. It requires skills in project management, technical understanding, and communication to ensure successful delivery and integration. These roles are common in IT, software, and engineering industries.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.
What are the most commonly searched types of Implementation jobs in Manhattan, NY? The most popular types of Implementation jobs in Manhattan, NY are:
What are popular job titles related to Implementation jobs in Manhattan, NY? For Implementation jobs in Manhattan, NY, the most frequently searched job titles are:
What cities near Manhattan, NY are hiring for Implementation jobs? Cities near Manhattan, NY with the most Implementation job openings:
Infographic showing various Implementation job openings in Manhattan, NY as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $114,246 per year, or $54.9 per hour.

Implementation Manager

WealthPlus

New York, NY โ€ข Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Description
Job Title: Implementation Manager
Location: Remote or New York, NY
Department: Client Experience
Reports To: Head of Client Experience or Chief Executive Officer

Position Summary
WealthPlus is a comprehensive workplace solution that’s reimagining the modern benefit stack. We bring simplicity, flexibility, and clarity to employee financial wellness and plan management through a single, unified platform. Our all-in-one solution empowers organizations to build customized benefit programs tailored to their unique goals. With seamless single sign-on and an integrated experience, managing plans, participants, and accounts becomes streamlined and efficient. At WealthPlus, we’re redefining how organizations and individuals think about workplace benefits— making the future of financial wellness more accessible, transparent, and personal. Join a dynamic team that is shaping the future of wealth and workplace technology!

The Implementation Manager will support the strategy, structure, and execution of the WealthPlus onboarding function across new client setup, strategic partner launches, plan conversions, employer setup, payroll integration, and early-stage client adoption. This manager will help build and run the team, processes, and service standards that ensure every new client, advisor, TPA, plan sponsor, and participant experiences a smooth and successful transition onto the WealthPlus platform.

This role is ideal for a hands-on operational and client-facing leader who understands how to execute and scale onboarding in a fintech, retirement, or recordkeeping environment. The Implementation Manager will work closely with Product, Technology, Operations, Sales, and Client Experience to ensure new business is implemented accurately, efficiently, and in a way that sets the foundation for long-term client success. Day to day, this manager will lead individual implementations, coach team members, and translate the department's strategy into repeatable, on-the-ground execution. Experience in retirement, recordkeeping, wealth technology, or workplace benefits is strongly preferred.

Key Responsibilities
  • Manage the onboarding process for new clients, including plan onboarding, employer setup, plan build, and launch readiness across the WealthPlus platform.
  • Execute plan conversions, including transition planning, data intake, validation, stakeholder coordination, and successful go-live.
  • Serve as a day-to-day point of contact for TPA relationships, coordinating client and partner alignment across service providers, documentation standards, conversion requirements, operational dependencies, and launch milestones.
  • Own the end-to-end implementation of assigned new-business projects, ensuring they are delivered accurately, on time, and with a high-quality experience for advisors, TPAs, plan sponsors, and service providers.
  • Support adoption and operational success of payroll integrations, including payroll onboarding, file setup, mapping, partner coordination, exception handling, and initial processing.
  • Help build and maintain implementation playbooks, onboarding standards, conversion procedures, launch checklists, escalation paths, and performance metrics.


Skills, Knowledge and Expertise
Education & Experience:
  • Bachelor's degree in Business, Finance, Operations, Information Systems, or a related field.
  • 6+ years of experience in client experience, implementations, operations, relationship management, or service delivery within fintech, financial services, recordkeeping, benefits, wealth management, or enterprise SaaS.
  • 2+ years of people leadership experience managing client-facing, onboarding, or implementation team members.
  • Proven experience executing implementation processes, onboarding programs, conversion workflows, service standards, KPIs, and escalation processes, and managing client relationships.

Skills & Knowledge:
  • Strong understanding of retirement plans, recordkeeping, workplace benefits, fintech operations, or wealth technology platforms.
  • Proven ability to manage and improve implementation and onboarding processes in a multi-stakeholder service environment.
  • Experience leading plan conversions, new client setup, data mapping, payroll onboarding, and cross-functional launch execution.
  • Strong project management, process design, and operational problem-solving skills, with experience working to KPIs, SLAs, service standards, playbooks, and escalation workflows.
  • Excellent relationship management and communication skills across advisors, TPAs, plan sponsors, employers, participants, and internal stakeholders.
  • Comfortable working cross-functionally and using CRM, implementation, ticketing, reporting, and collaboration tools such as Salesforce, Jira, Confluence, Zendesk, or similar platforms.

Preferred Qualifications:
  • Experience in 401(k), 403(b), retirement plan recordkeeping, TPA services, payroll integrations, wealth management, or employee benefits technology.
  • Familiarity with plan onboarding workflows, including plan setup, plan compliance, payroll mapping, participant servicing, notices, and reporting.
  • Experience supporting advisors, TPAs, plan sponsors, employers, and participants in a multi-constituent onboarding and servicing model.
  • Experience contributing to the build-out of implementation, onboarding, or conversion teams or processes.

Benefits
  • Competitive base salary of approx $90,000 - $110,000 - commensurate with experience and geographic market.
  • Annual discretionary bonus and equity opportunities.
  • Comprehensive benefits package including medical, dental, vision, and paid time off.
  • Opportunity to build and lead a core function within a fast-growing fintech platform.