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Implementation Technician Jobs (NOW HIRING)

Logically

Security Implementation Technician

Dublin, OH · Remote

The Security Implementation Technician's primary responsibility is to execute standardized deployments and upgrades across Logically's security infrastructure following documented procedures. This ...

New

Cadwell

Field Implementation Technician

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their ...

Pixel Machinery

Senior IT Implementation Technician

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Senior IT Implementation Technician owns client software and identity/security platform rollouts end-to-end, driving successful implementations, resolving escalated issues, and ...

Pixel Machinery

Senior IT Implementation Technician

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Senior IT Implementation Technician owns client software and identity/security platform rollouts end-to-end, driving successful implementations, resolving escalated issues, and ...

Owens Corning

Sr. Technician

Granville, OH · On-site

Binder Implementation Technician The Binder Implementation Technician focuses on enabling innovative solutions for insulation products as part of the Insulation Binder Science & Technology (S&T) Team.

Owens Corning

Sr. Technician

Granville, OH · On-site

Binder Implementation Technician The Binder Implementation Technician focuses on enabling innovative solutions for insulation products as part of the Insulation Binder Science & Technology (S&T) Team.

Blink - The Employee App

Implementation Associate

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Boston (in office 3 days/week) Implementation Reports to VP Implementation We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication ...

Blink - The Employee App

Implementation Associate

Boston, MA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

Boston (in office 3 days/week) Implementation Reports to VP Implementation We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication ...

Alliance HCM

HCM Implementation Tech

Conroe, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As our HCM Implementation Tech, you'll earn a competitive wage. We also offer outstanding benefits and perks, including:100% paid health, vision, dental, life, and LTD insurance401k with employer ...

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Implementation Technician information

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How much do implementation technician jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for implementation technician in the United States is $28.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $31.25 per hour, depending on experience, location, and employer.

What is an implementation technician?

Implementation Technicians are professionals responsible for installing, configuring, and integrating hardware or software systems for clients or within an organization. They ensure that new technologies are set up correctly, functioning as intended, and tailored to meet specific requirements. Their role often includes testing systems, troubleshooting issues, and providing training or support to end users. Implementation Technicians work closely with project managers, engineers, and clients to ensure a smooth transition during technology deployments.

What skills and qualifications are needed to be an implementation technician?

To thrive as an Implementation Technician, you need strong technical troubleshooting abilities, knowledge of hardware and software systems, and often an associate degree or technical certification in IT or electronics. Familiarity with deployment tools, ticketing systems, networking protocols, and vendor-specific platforms is typically required. Excellent problem-solving skills, attention to detail, and effective communication with both clients and team members set top performers apart. These skills ensure smooth technology rollouts, minimize downtime, and support client satisfaction during implementation projects.

What challenges do implementation technicians face during client onboarding, and how can they be addressed?

Implementation Technicians often encounter challenges such as customizing solutions to fit unique client needs, meeting tight project deadlines, and coordinating with cross-functional teams like sales and support. Addressing these challenges requires strong communication skills, meticulous attention to detail, and effective project management. Proactively setting expectations with clients, maintaining thorough documentation, and collaborating closely with internal teams can significantly smooth the onboarding process and ensure successful solution deployment.

Who are the top companies hiring for Implementation Technician jobs?

The top employers for Implementation Technician jobs are:

What are popular job titles related to Implementation Technician jobs?

For Implementation Technician jobs, the most frequently searched job titles are:

Implementation Technician jobs near you
Infographic showing various Implementation Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,461 per year, or $28.1 per hour.

Implementation Technician - NicView

Natus Medical Incorporated

Schaumburg, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.
Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support - and greater peace of mind.
Implementation Technician - NicView
Newborn Care (NBC) - North America
Role
Implementation Technician - NicView (Newborn Care), North America
Location
Remote within North America (U.S. & Canada), home-based near a major airport
Reports to
Customer Success Manager, Newborn Care (Ashley Camp)
Direct reports
0
Scope
NicView installations, on-site training, and remediation across the NA install base
Travel
Frequent - up to 70-80% during install periods, with occasional extended stays
Role summary
The Implementation Technician installs, stabilises, and trains customers on NicView across North America. This is a hands-on, on-site role reporting to the NBC Customer Success Manager. The person in this seat is the field extension of the Customer Success function - the person who shows up at the hospital, gets NicView installed correctly, walks the clinical and biomed teams through it, and leaves the site working.
The role blends three simple things:
  • Field installation - physical install, configuration, validation, and go-live on customer sites.

  • Hospital IT competence - enough networking knowledge to work with hospital IT teams and get NicView connected reliably.

  • Customer training and follow-through - showing clinical and biomed staff how to use it, documenting the install cleanly, and closing the loop with the Customer Success Manager.

Core responsibilities
1) NicView installation delivery
  • Complete NicView installations on customer sites: site readiness checks, physical installation, configuration, validation, and go-live.

  • Coordinate install logistics with the Customer Success Manager and hospital contacts - scheduling, parts, pre-configuration, and readiness.

  • Confirm customer acceptance at handover: performance verified, connectivity confirmed, documentation complete, clinical team briefed.

2) Hospital IT and network setup
  • Work with hospital IT and biomed teams to get NicView cameras and streaming pathways connected reliably.

  • Handle the practical networking work: wired vs Wi-Fi setup, IP configuration (DHCP/DNS), VLAN and firewall/port coordination, and basic connectivity troubleshooting.

  • Escalate what needs escalating - to Evan Colwell (Product Support Specialist - IT), NBC Technical Support, or Engineering - instead of guessing.

3) Customer training and on-site support
  • Train NICU nurses, biomed, and IT contacts on NicView use, basic troubleshooting, and how to raise a case.

  • Provide on-site support during the first days after go-live to build confidence and smooth adoption.

  • Communicate clearly and honestly with the customer throughout - no surprises, no silence.

4) Remediation and site visits
  • Handle NicView issues that need a person on site - connectivity problems, hardware faults, streaming issues that can't be closed remotely.

  • Follow the diagnostic before defaulting to a swap-out - reduce unnecessary replacements and disruption.

  • Complete scheduled site checks and preventive visits at the direction of the Customer Success Manager.

5) Documentation and case discipline
  • Document every install, visit, incident, and corrective action in Salesforce Service Cloud to a clean, auditable standard.

  • Keep site records up to date - as-built configuration, hospital IT contacts, and known site quirks - so the next visit starts informed.

  • Flag recurring issues and site friction back to the Customer Success Manager for follow-up with Product, Engineering, or Quality.

Required qualifications
  • 2-4 years in field service, installation, IT deployment, or technical support for network-connected equipment (medical devices or hospital environments a plus but not required).

  • Working knowledge of hospital or business networking: IP addressing, DHCP/DNS, VLANs, firewall/ports, wired vs Wi-Fi - enough to hold a competent conversation with hospital IT.

  • Hands-on comfort installing and configuring networked hardware and software in real customer environments.

  • Ability to train non-technical users clearly and patiently.

  • Reliable, honest, and professional in front of customers - calm under pressure.

  • Comfortable using Salesforce (or a similar case/CRM system) and Microsoft 365 (Teams, SharePoint, Outlook).

  • Willing and able to travel frequently across North America and work on-site in clinical environments.

  • Education: Technical diploma, associate degree, or equivalent hands-on experience in IT / Networking, Biomedical, Electronics, or a related field.

Preferred qualifications
  • Experience with cameras, video-over-IP, or streaming systems.

  • Prior experience in hospital or clinical environments (especially NICU).

  • CompTIA Network+ or equivalent networking certification.

  • Familiarity with HIPAA-aware IT environments.

Pay Transparency Details: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range.
What We Offer!
• Medical Plans
• Wellness Program
• Dental & Vision Benefits
• EAP Services
• Legal Services
• 401(k)
• 4 weeks of PTO
• 2 Floating Holidays
• 7 Company Holidays
• HSAs (Employer HSA contribution available, dependent on plan selection.)
• Dependent Care FSA
• Disability Benefits,
• Life Insurance Benefits
• Tuition reimbursement and more!
Join Natus Sensory today. Confidence in every Sense.
Natus is an Equal Employment Opportunity Employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus' policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.

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