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Implementation Team Lead Jobs (NOW HIRING)

DoorDash

Team Lead, Implementation

Atlanta, GA · On-site

Lead a team of Implementation Partners across North America by providing day-to-day guidance, support, and coaching to ensure smooth client onboarding and consistent team performance. * Resource ...

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Implementation Team Lead information

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$103.5K

$168K

How much do implementation team lead jobs pay per year?

As of Jun 25, 2026, the average yearly pay for implementation team lead in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does an Implementation Team Lead do?

An Implementation Team Lead is responsible for managing and guiding a team through the process of deploying new software, systems, or processes within an organization. They coordinate project timelines, allocate tasks, ensure that requirements are met, and act as the main point of contact between clients, stakeholders, and the implementation team. Their goal is to ensure a smooth transition and that the solution is delivered successfully, on time, and within budget.

What are the key skills and qualifications needed to thrive as an Implementation Team Lead, and why are they important?

To thrive as an Implementation Team Lead, you need strong project management skills, a solid understanding of industry-specific processes, and experience leading teams, often supported by a bachelor’s degree in a relevant field. Familiarity with project management software (such as Jira or Asana), CRM systems, and sometimes certifications like PMP or Agile methodologies are typically required. Excellent communication, problem-solving, and leadership abilities help you manage client expectations and motivate your team. These skills and qualities are vital to ensure smooth project delivery, client satisfaction, and effective coordination across stakeholders.

How does an Implementation Team Lead typically collaborate with cross-functional teams during a project rollout?

An Implementation Team Lead regularly coordinates with departments such as product management, engineering, customer support, and sales to ensure smooth project rollouts. They facilitate communication between stakeholders, clarify project goals, and address any technical or operational concerns that arise. This collaborative approach helps to align resources, manage timelines, and resolve issues promptly, ultimately leading to successful implementations and satisfied clients.
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What job categories do people searching Implementation Team Lead jobs look for? The top searched job categories for Implementation Team Lead jobs are:
Implementation Team Lead jobs near you

Client Implementation Lead (Insurance)

INTX Insurance Software

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

About INTX
INTX is a complete Insurance Operating System purpose-built for specialty P&C carriers, MGAs, captives, and reinsurers. We unify policy, billing, claims, reinsurance, and reporting into a single, configurable platform, eliminating the cost, friction, and complexity of legacy core systems.
Role Overview
We are seeking a Client Implementation Lead to run client implementations from requirements gathering through go-live. You will work directly with company leadership and serve as the bridge between clients and our engineering teams.
This role is uniquely positioned at the intersection of delivery and business development - meaning you will travel not only for client workshops and go-lives, but also to industry conferences, tradeshows, and partner events where INTX builds relationships and accelerates growth.
Because INTX is growing quickly, there is clear upward mobility, including:
Implementation Team Lead
Delivery / Client Success
Sales / Partnerships (BD support, demos, events)
Client & Requirements
Lead discovery sessions with clients to capture workflows, rules, and integration needs
Translate business needs into functional specs and configuration instructions
Document processes, data requirements, and system behaviors
Implementation & Delivery
Own projects from kickoff through go-live, tracking status, risks, and dependencies
Support configuration, testing, and UAT with client stakeholders
Manage cutover planning, go-live readiness, and hypercare support
Contribute to internal playbooks, templates, and delivery standards
Cross-Functional & BD Support
Work directly with leadership, engineering, and product stakeholders
Coordinate with external partners (vendors, consultants, actuarial groups)
Travel for client meetings, tradeshows, and conferences to support sales conversations
Who Thrives Here
People who:
Enjoy client-facing work and solutioning
Want visibility and influence in a growing company
Execute well without rigid process
Want options to grow into leadership or sales/BD roles
Why INTX
Be part of a company redefining how insurance software is built and delivered
Work directly with experienced industry operators, not layers of management
Accelerate your career through exposure to clients, partners, and executives
See the immediate impact of your work in real implementations and product evolution
Travel to major industry conferences and meet MGAs, carriers, reinsurers, and consultants
Competitive compensation with room to grow as the company scales
Requirements
Must Haves
  • Bachelor's degree (Business, Finance, MIS, or related field)
  • 2-3 years of professional experience in a Client Implementation Lead or similar role
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Experience coordinating and support projects in a client-facing role
  • Willingness to travel up to 20%

Nice to Haves
  • Experience with property and casualty (P&C) insurance
  • Experience working with software development or IT teams
  • Experience in insurance, fintech, or consulting industries
  • Experience with Microsoft Azure
  • Professional certifications (e.g., CBAP, PMP, CSM)

Benefits
INTX offers a comprehensive benefits program for eligible employees and their qualified dependents, which include medical, dental, and vision coverage, a 401(k) retirement savings plan, and generous paid time off (PTO)

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