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Implementation Team Lead Jobs (NOW HIRING)

What We Need Corpay is currently looking to hire an Implementation Team Lead within our NAT division. This position is in Brentwood, TN. In this role, you will oversee implementation workflow ...

What We Need Corpay is currently looking to hire an Implementation Team Lead within our NAT division. This position is in Brentwood, TN. In this role, you will oversee implementation workflow ...

How We Work As an Implementation Team Lead, Corpay will set you up for success by providing: • Assigned workspace in Brentwood, TN office • Company-issued equipment • Formal, hands-on training ...

... lead nurse; and keeps nursing personnel informed and adheres to the policies and procedures of ... Facilitate communication with other team members to quickly resolve any patient or clinic issues

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

Team Lead, Implementation Adyen is looking for an experienced and motivated leader to join our Professional Services Team to lead a team of Implementation Engineers in North America. You will join a ...

Team Lead - Implementation

New York, NY · On-site

$184K - $276K/yr

Team Lead, Implementation Adyen is looking for an experienced and motivated leader to join our Professional Services Team to lead a team of Implementation Engineers in North America. You will join a ...

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

Team Lead, Implementation Adyen is looking for an experienced and motivated leader to join our Professional Services Team to lead a team of Implementation Engineers in North America. You will join a ...

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Implement best practices for ticket categorization, prioritization, and escalation procedures

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Implement best practices for ticket categorization, prioritization, and escalation procedures

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Implement best practices for ticket categorization, prioritization, and escalation procedures

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Implement best practices for ticket categorization, prioritization, and escalation procedures

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Implement best practices for ticket categorization, prioritization, and escalation procedures

Lead, mentor, and develop a team of support specialists * Coach the team to run product demos and ... Implement best practices for ticket categorization, prioritization, and escalation procedures

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Implementation Team Lead information

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$39K

$103.5K

$168K

How much do implementation team lead jobs pay per year?

As of Sep 15, 2026, the average yearly pay for implementation team lead in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does an Implementation Team Lead do?

An Implementation Team Lead is responsible for managing and guiding a team through the process of deploying new software, systems, or processes within an organization. They coordinate project timelines, allocate tasks, ensure that requirements are met, and act as the main point of contact between clients, stakeholders, and the implementation team. Their goal is to ensure a smooth transition and that the solution is delivered successfully, on time, and within budget.

What are the key skills and qualifications needed to thrive as an Implementation Team Lead?

To thrive as an Implementation Team Lead, you need strong project management skills, a solid understanding of industry-specific processes, and experience leading teams, often supported by a bachelor’s degree in a relevant field. Familiarity with project management software (such as Jira or Asana), CRM systems, and sometimes certifications like PMP or Agile methodologies are typically required. Excellent communication, problem-solving, and leadership abilities help you manage client expectations and motivate your team. These skills and qualities are vital to ensure smooth project delivery, client satisfaction, and effective coordination across stakeholders.

How does an Implementation Team Lead typically collaborate with cross-functional teams during a project rollout?

An Implementation Team Lead regularly coordinates with departments such as product management, engineering, customer support, and sales to ensure smooth project rollouts. They facilitate communication between stakeholders, clarify project goals, and address any technical or operational concerns that arise. This collaborative approach helps to align resources, manage timelines, and resolve issues promptly, ultimately leading to successful implementations and satisfied clients.
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What are popular job titles related to Implementation Team Lead jobs?

For Implementation Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Implementation Team Lead job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Team Lead

Brentwood, TN • Remote

corpay
Software Development • 10K+ employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Key responsibilities

  • Oversee implementation workflow, coordinate account setup activities, and ensure account information is complete and accurate.

  • Create implementation plans, establish priorities, coordinate activities, and provide ongoing status updates throughout the implementation process.

  • Provide day-to-day workflow leadership and guidance to Implementation team members, helping prioritize work, address escalations, and support consistent execution of established processes.


Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz


Job description

What We Need

Corpay is currently looking to hire an Implementation Team Lead within our NAT division. This position is in Brentwood, TN. In this role, you will oversee implementation workflow, coordinate account setup activities, ensure account information is complete and accurate, and provide day-to-day workflow leadership. You will report directly to Senior Manager Fleet and regularly collaborate with Implementation, Sales, Client Services, Project Management, and other key stakeholders.

How We Work

As an Implementation Team Lead, Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN office

• Company-issued equipment

• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Ensuring all required account information, documentation, and data are complete and accurate before assigning accounts to an Implementation Team Specialist (ITS) for setup.

• Acting as a liaison between Implementation and Sales, Client Services, Project Management, and other key stakeholders to clarify requirements, resolve issues, and support successful account implementation.

• Creating implementation plans, establishing priorities, coordinating activities, and providing ongoing status updates throughout the implementation process.

• Evaluating implementation performance and analyzing key trends and metrics to identify opportunities to improve quality, efficiency, and overall implementation outcomes.

• Monitoring the overall account setup queue and individual associate queues to ensure workloads are appropriately managed and accounts are completed according to established service-level agreements (SLAs).

• Monitoring account setup progress, proactively identifying delays, aging accounts, and potential roadblocks, and coordinating action to ensure no account is left behind.

• Providing day-to-day workflow leadership and guidance to Implementation team members, helping prioritize work, address escalations, and support consistent execution of established processes.

• Recommending and supporting actions to reduce backlogs and account aging and improve workflow processes.

• Performing other duties as assigned.

Qualifications & Skills

• High School Diploma or equivalent required.

• One year of customer service or related professional experience required.

• Two to three years of related customer service or operational experience preferred, including at least one year of account implementation experience in a professional environment.

• Previous experience providing team leadership, workflow coordination, or peer guidance preferred.

• Payment card industry experience, Salesforce knowledge, and strong Excel skills are a plus.

• Strong organizational and prioritization skills.

• Effective verbal and written communication skills.

• Strong time management skills with the ability to manage competing priorities.

• Demonstrated leadership and team coordination skills.

• Strong problem-solving and analytical skills with attention to detail.

• Ability to monitor workloads, deadlines, account aging, and service-level expectations.

• Ability to collaborate effectively with cross-functional stakeholders and recommend workflow improvements.

• A combination of education and/or experience will be considered for the requirements listed above.

• Ability to navigate all situations with patience, empathy, and sound judgment.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)

• Virtual fitness classes offered company-wide

• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time

• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)

• Philanthropic support with both local and national organizations

• Fun culture with company-wide contests and prizes


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