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Implementation Manager Jobs in Boston, MA (NOW HIRING)

What You'll Do As a Manager of Implementation Services, you will lead a team that is at the forefront of our customer journey, playing a pivotal role in ensuring the successful onboarding and ...

What You'll Do As a Manager of Implementation Services, you will lead a team that is at the forefront of our customer journey, playing a pivotal role in ensuring the successful onboarding and ...

What You'll Do As a Manager of Implementation Services, you will lead a team that is at the forefront of our customer journey, playing a pivotal role in ensuring the successful onboarding and ...

Sup. - Client Implementation

Boston, MA · On-site +1

$80K - $107K/yr

Work to develop, enhance and manage to specific, reportable implementation metrics in accordance ... with the goals and requirements of the organization. * Support the creation and maintenance of all ...

Project management of clinical or financial software implementation to ensure effective LIVE * Leading the training and installation of our EHR * Acting as the primary contact for clients throughout ...

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Showing results 1-20

Implementation Manager information

See Boston, MA salary details

$42.4K

$112.5K

$182.5K

How much do implementation manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for implementation manager in Boston, MA is $112,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project timelines, and ensure successful delivery while managing client or stakeholder expectations. Strong project management skills and familiarity with tools like Gantt charts or CRM systems are often required.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, investment bankers, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Implementation Managers typically do not reach this level of compensation unless they hold executive or highly specialized positions with bonuses and stock options.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What is the salary of an implementation manager?

The salary of an implementation manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation managers at JP Morgan typically earn between $80,000 and $150,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with senior roles and specialized skills such as project management and financial software proficiency.
What are the most commonly searched types of Implementation jobs in Boston, MA? The most popular types of Implementation jobs in Boston, MA are:
What are popular job titles related to Implementation Manager jobs in Boston, MA? For Implementation Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Boston, MA look for? The top searched job categories for Implementation Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Implementation Manager jobs? Cities near Boston, MA with the most Implementation Manager job openings:
Infographic showing various Implementation Manager job openings in Boston, MA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $112,456 per year, or $54.1 per hour.

Implementation & Onboarding Manager

Clasp Group, Inc

Boston, MA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago


Job description

Implementation & Onboarding Manager
Remote (ET & CT time zones only - some travel required)
About Us
Clasp is a mission-driven, venture-backed startup transforming access to education and career pathways-starting with the healthcare workforce. By enabling employers to invest in future talent where it matters most-easing overwhelming student debt-our platform creates lasting bonds between employers and employees. We believe that when employers have a stake in the cost of education, we can create a more sustainable, equitable, and skilled workforce.
Fresh off our Series B, we're entering our next phase of growth. Clasp is a Forbes Fintech 50 company, a SHRM portfolio company, and has been named by Business Insider as one of the "Top 14 Healthcare Startups to Watch in 2026" and one of the "43 Startups to Bet Your Career On in 2025."
We're not just building a fintech product-we're driving economic mobility. If you're excited to build, grow, and make a real impact, join us!
What We Need
We are hiring an Implementation & Onboarding Manager to lead the successful launch of Clasp programs with our employer partners. This role owns the experience from signed partnership → program launch → operational activation. You will guide employer partners through onboarding, coordinate cross-functional internal teams, and ensure new programs launch successfully and deliver value quickly. This role sits at the center of Clasp's partner ecosystem and requires someone who can drive execution across teams, influence stakeholders without formal authority, and establish the operational cadence that ensures successful implementations. The ideal candidate is both operator and relationship builder - someone who can manage complex launches while building trust with employer partners and internal teams.
What You'll Do
  • Own end-to-end onboarding and implementation of Clasp programs with employer partners from signed partnership through program launch and operational activation
  • Develop and manage implementation plans, timelines, and milestones to ensure successful and timely program launches
  • Serve as the internal quarterback for partner launches, coordinating cross-functional teams across Partnerships, Product, Engineering, Marketing, and Operations
  • Develop a strong understanding of Clasp's platform, data models, program configurations, and operational workflows in order to guide implementation decisions and ensure partner needs align with platform capabilities.
  • Drive cross-functional execution and accountability, ensuring internal stakeholders meet deadlines and resolving blockers that could impact launches
  • Guide employer partners through onboarding and activation, delivering training, resources, and support to ensure successful program adoption
  • Lead discovery conversations with partners to understand operational processes, data requirements, and program structures, translating those needs into scalable implementation approaches aligned with Clasp's platform.
  • Build strong relationships with employer stakeholders, helping identify internal champions and driving engagement with Clasp programs
  • Identify risks early and proactively implement solutions to keep implementations on track and ensure successful launches
  • Establish and manage implementation operating cadence, including internal coordination, partner milestone tracking, and progress reporting
  • Bridge technical and partner-facing teams by turning platform capabilities and constraints into clear, actionable guidance for Partner Success teams and employer partners.
  • Translate partner needs into actionable requirements for Product and Operations teams to improve the platform and onboarding experience
  • Improve and scale implementation processes and playbooks to support Clasp's growing employer partner ecosystem

What You'll Need
  • 3+ years of experience in implementations, onboarding, partner success, or program management
  • Experience managing complex partner or customer implementations
  • Experience working closely with product and engineering teams to scope customer requirements and translate business needs into technical solutions
  • Experience working with enterprise customers or employer partners
    Experience in HR tech, fintech, education, benefits platforms, or other regulated industries is a plus

What We Give In Return
  • Competitive cash and equity compensation
  • Health and dental benefits
  • 401(k)
  • Commuter benefits
  • Flexible PTO
  • Opportunities to grow alongside a fast-moving, mission-driven team

Remote Policy
To ensure smooth collaboration with the Boston-based team, we are limiting to Eastern/Central timezones with the expectation that it will be Boston hours. Additionally, they must be within 1 hour of a medium hub/ large airport with multiple daily flights to Boston. We are targeting the broader New England area to start as we expect that the candidate to have frequent travel to Boston for onboarding and ongoing collaboration.
Salary
The salary range for this position is $100,000-$130,000 annually, depending on experience, qualifications, and industry knowledge.
In addition to the base salary, we offer equity participation as part of our compensation package, giving eligible employees the opportunity to share in the success and growth of our company.
Closing
If you are a highly driven individual with a passion for building impactful programs and working across teams, we want to hear from you. Join us in transforming the future of the workforce and helping unlock educational and career opportunities for diverse talent.
Clasp is committed to building a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences.