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Implementation Manager Jobs in Cambridge, MA (NOW HIRING)

Bonfirevc

Implementation Manager

Boston, MA · On-site

$75 - $85/hr

TireTutor, Inc. - Implementation Manager Boston, MA - Full time We're looking for an Implementation Manager who will lead the onboarding and deployment of TireTutor's software solutions for new ...

New

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...

Magna

Implementation Manager

Lowell, MA · On-site

The Implementation Manager is a customer-facing role responsible for leading post-sales implementation and onboarding of enterprise software solutions. This position owns the successful transition ...

Point32Health

Implementation Manager

Canton, MA · On-site

Job Summary The Implementation Manager is a high-profile individual contributor playing a key role in pre- and post-sales implementations. To succeed in the role, the incumbent must leverage strong ...

Point32health

Implementation Manager

Canton, MA

Job Summary The Implementation Manager is a high-profile individual contributor playing a key role in pre- and post-sales implementations. To succeed in the role, the incumbent must leverage strong ...

Arcadia

Implementation Manager

Boston, MA

$100K - $135K/yr

Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at ...

Arcadia

Implementation Manager

Boston, MA · On-site

Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at ...

Benchling

Implementation Manager

Boston, MA · On-site

$92K - $136K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that ...

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

Atominvest

Implementation Manager

Boston, MA · On-site

$120 - $180/hr

Role Overview As an Implementation Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers, and act as ...

PatientPoint

Implementation Manager

Boston, MA

$65K - $110K/yr

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales ...

PatientPoint, LLC

Implementation Manager

Boston, MA · On-site

$90 - $130/hr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

Benchling

Implementation Manager

Boston, MA · On-site

$80 - $110/hr

Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world, to develop a deep understanding of their R&D processes and roll out solutions that ...

Atominvest

Implementation Manager

Boston, MA · Remote

Role Overview As an Implementation Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers, and act as ...

PatientPoint

Implementation Manager

Boston, MA

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field ...

Nedap NV

Implementation Manager

Burlington, MA · On-site +1

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

Nedap Inc

Implementation Manager

Burlington, MA · On-site

$115 - $135/hr

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

New

Nedap NV

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Cambridge, MA

Implementation Manager information

See Cambridge, MA salary details

$43K

$114K

$185.1K

How much do implementation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for implementation manager in Cambridge, MA is $114,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $133,300.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

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The top searched job categories for Implementation Manager jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for Implementation Manager jobs?

Cities near Cambridge, MA with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Cambridge, MA as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $113,143 per year, or $54.4 per hour.

Implementation Manager

Bonfirevc

Boston, MA • On-site

$75 - $85/hr

Other

Posted 2 days ago

New

Job description

TireTutor, Inc. - Implementation Manager

Boston, MA - Full time

We're looking for an Implementation Manager who will lead the onboarding and deployment of TireTutor's software solutions for new clients. This role blends technical know-how with outstanding customer service, ensuring our clients launch successfully and experience value quickly and continuously. You'll collaborate across product, engineering, and customer success teams to deliver seamless software implementations from kickoff through go-live and beyond.

About TireTutor, Inc.

TireTutor's product, tiretutor.ai is an all-in-one, AI-native shop management system for retail and wholesale tire dealers that automates tire pricing, reduces manual steps, and saves dealers up to 40 hours per week. With CRM, POS, inventory management, and tire ordering capabilities all within one system, dealers can operate their entire business out of one tab, using one login.

Description About TireTutor

TireTutor builds the modern operating system for independent tire dealers and auto repair shops - point-of-sale, online quoting, inventory, and the connected tools shop owners need to run a faster, smarter business. Our users are mechanics, service writers, and shop owners who don't have time for software that gets in the way. Everything we build has to make their day better the moment they touch it. We're a small, ambitious team building software for an industry that's been underserved for decades. The product is moving fast, and we need an Implementation Manager who can make sure the rest of the world - our sales team, our customer success team, and our dealers - understands every new thing we ship and why it matters.

What You'll Do
  • Assist with new customer implementations, ensuring timely, successful software deployment
  • Guide customers through discovery, configuration, data collection, testing, training, and go-live activities
  • Analyze implementation metrics and recommend process improvements that increase efficiency, scalability, and customer satisfactionTrain clients on the TireTutor platform and guide them through the adoption of features and best practices
  • Collaborate cross-functionally with Product and Engineering to solve issues and deliver customer feedback
  • Create and maintain project documentation, status updates, and implementation playbooks
  • Identify and address risks or delays early in the process to ensure customer satisfaction and retention
  • Transition new customers smoothly to the Customer Success team post-implementation
  • Stay informed on product updates, industry trends, and common customer use cases
Qualifications
  • 2+ years of experience in software implementation, technical onboarding, or related project management roles
  • Track record of owning client success during onboarding by anticipating needs and proactively solving problems
  • Strong technical aptitude - comfortable learning and explaining software systems, APIs, or integrations
  • Excellent communication, problem-solving, and organizational skills
  • Experience managing multiple implementations or client projects simultaneously
  • Ability to build trust and rapport with clients quickly and maintain strong relationships
  • Familiarity with CRM, project management, and collaboration tools (e.g., HubSpot, Asana, Google Workspace, Slack)
  • Located in the Boston area and able to visit the office in Government Center 4x per week
  • Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
Salary

$75,000 - $85,000 per year

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