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Implementation Manager Jobs in Cambridge, MA (NOW HIRING)

Benchling

Biotech AI Implementation Lead

Boston, MA · On-site

$80 - $110/hr

Benchling in Boston, MA is seeking an Implementation Manager to drive implementations for their rapidly expanding customer base. You will lead all aspects of customer rollouts, understanding their ...

New

JLL

Product Implementation Team Manager

Boston, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Cambridge, MA

Implementation Manager information

See Cambridge, MA salary details

$43K

$114K

$185.1K

How much do implementation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for implementation manager in Cambridge, MA is $114,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $133,300.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

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The top searched job categories for Implementation Manager jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for Implementation Manager jobs?

Cities near Cambridge, MA with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Cambridge, MA as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $113,143 per year, or $54.4 per hour.

Managing Director, Global Implementation Manager

State Street Global Advisors

Quincy, MA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Define and execute the strategic vision for global client onboarding, transaction management, and platform implementation.

  • Lead multi-year platform migration, service-model redesign, and modernization of transaction lifecycle processes.

  • Establish and oversee enterprise delivery governance, including executive steering committees, portfolio management, and risk oversight.

Job description

WHO WE ARE LOOKING FOR

State Street seeks a transformational executive to define and execute the strategic vision for global client onboarding, transaction management and platform implementation for a major strategic client. The successful candidate will operate at the intersection of the Client, Product, Operations and Technology, treating implementation programs as enterprise transformations that advance long-term business objectives, client outcomes and sustainable growth.

WHY THIS ROLE IS IMPORTANT TO US

Implementation excellence is a strategic differentiator as clients seek integrated solutions, faster onboarding, operational efficiency and digital transformation. This organization is the gateway through which the client adopts State Street products, platforms and operating models. The role will exemplify implementation execution excellence through execution, disciplined governance and a client-centric approach through the program lifecycle.

WHAT YOU WILL BE RESPONSIBLE FOR

Strategic Leadership & Business Growth

Define the global transaction implementation, onboarding and transformation strategy; align priorities with enterprise growth; establish implementation management as a strategic capability; advise client and State Street executives on complex transformation decisions.

Client Transformation & Operating Model Modernization

Lead multi-year platform migration, service-model redesign, middle-office transaction lifecycle modernization; define scalable future-state operating models; accelerate strategic product adoption; shift from bespoke solutions toward standardized services where appropriate; ensure client adoption and benefit realization.

Enterprise Delivery & Governance

Establish executive governance and lead steering committees; oversee portfolio investment, resources, risks, dependencies and outcomes; provide transparent executive reporting and escalation; reinforce accountability and delivery discipline.

Transaction Lifecycle Strategy

Improve processing efficiency, data quality, exception management, controls and client transparency; simplify workflows with Product, Operations and Technology; advance automation, straight-through processing, platform convergence and speed-to-market.

Organizational Leadership & Talent

Lead and develop a global organization; build a high-performance, client-focused culture; strengthen leadership, succession and professional growth; lead through influence across a complex matrix.

Risk, Regulatory & Control Oversight

Ensure compliance with regulatory, audit, information security and operational resilience requirements; strengthen governance, testing, readiness and change controls; proactively identify and mitigate implementation and operational risk.

Innovation & Future-State Enablement

Modernize implementation methods, tools and operating models; embed Product Development Lifecycle practices; partner with Technology and Architecture on automation, AI-enabled delivery, workflow optimization and data-driven insights; build reusable frameworks for future growth.

WHAT WE VALUE

Strategic thinking combined with decisive execution and enterprise alignment.

Exceptional client relationship management and consultative leadership.

Deep understanding of financial markets, asset servicing, transaction processing and operating model transformation.

Ability to simplify complexity, modernize delivery and drive continuous improvement.

Executive presence and demonstrated ability to influence senior client and internal stakeholders.

Strong risk, governance and control mindset.

Proven leadership of large-scale business, operational and technology transformations.

Passion for building high-performing teams and developing future leaders.

EDUCATION & PREFERRED QUALIFICATIONS

REQUIRED

Bachelor's degree in business, Finance, Economics, Technology, Operations or a related discipline.

15+ years of progressive leadership in financial services, asset servicing, fintech, transaction banking, investment operations or a related industry.

Significant leadership of global implementation, transformation, operating model or strategic delivery organizations.

Demonstrated success managing executive client relationships and complex transformation programs.

Deep expertise in transaction management, middle-office or investment operations, post-trade processing or asset servicing platforms.

PREFERRED

Advanced degree such as an MBA, MS or equivalent.

Experience delivering strategic operating model transformation for large institutional clients.

Knowledge of Alpha, transaction management services, middle-office platforms and digital transformation strategies.

Experience leading modernization, platform migration and product adoption.

Proven record of organizational transformation and enterprise change management.

ADDITIONAL REQUIREMENTS

Ability to travel globally as business needs require.

Proven ability to lead through complexity, ambiguity and organizational change.

Demonstrated success influencing executive stakeholders and driving enterprise-wide outcomes.

Strong commitment to client success, innovation, operational excellence and risk management.

Salary Range:

$170,000 - $252,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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