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Implementation Manager

Overland Park, KS

We are seeking an Implementation Manager to join our team, playing a vital role in delivering training and product implementations for clients, as well as supporting internal stakeholders. This role ...

Motivity

Implementation Manager

Seattle, WA · On-site

Implementation Manager - Motivity ABA Position Overview The Implementation Manager is a critical member of our onboarding team, responsible for ensuring successful customer onboarding and deployment ...

Apply Early

Collectly

Implementation Manager

San Francisco, CA · On-site

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations. Please note:

Finit Solutions

Implementation Manager

Cincinnati, OH · On-site

Implementation ManagerThis position will involve ownership of the day-to-day execution of complex, large scale Corporate Performance Management (CPM) implementations. Implementation Managers will ...

Monitise

Job Title Implementation Manager About the role We are seeking an Implementations Manager to lead complex, highpriority merchant acquiring and financial institution implementations for large or ...

Corestream

Implementation Manager

Tampa, FL · On-site

Implementation Manager Hybrid or Remote (from SE US) / Full-Time Corestream is seeking an Implementation Manager to lead the successful execution of benefits projects from start to finish. This role ...

eMed LLC

Implementation Manager

Miami, FL · On-site

Implementation Manager Location: Miami, FL Reports to: Director of Delivery Department: Client Success About eMed eMed is a pioneering digital-health leader built on its Empathetic AI™ Population ...

Exiger

Implementation Manager

Mclean, VA · Hybrid

Implementation Manager Location: McLean, VA or Richmond, VA Work Environment: Hybrid Role Summary: The Implementation Manager will work closely with clients, project teams, and internal stakeholders ...

FundApps

Implementation Manager

New York, NY · Hybrid

$110K - $140K/yr

The Role Reporting to the Lead Implementation Manager in New York, you will be responsible for ensuring clients can use the services they've signed up for as quickly as possible. This includes ...

KNAPP

Implementation Manager

Kennesaw, GA · On-site

The Implementation Manager will collaborate with other project stakeholders to ensure the success and quality of the overall project. Essential Tasks and Responsibilities: * Support and guide ...

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

Onbe

Implementation Manager

Plano, TX · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Berlitz

Implementation Manager

Princeton, NJ

The ideal Implementation Manager candidate will oversee the project delivery and implementation of new technical systems and solutions throughout the technology organization. This role is expected to ...

Invoca

Implementation Manager

New York, NY · Remote

As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading Call Tracking and Analytics solution across a portfolio of customers. Reporting to the Senior ...

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

Role Description The Implementation Manager is responsible for leading the successful onboarding of new employer groups onto Oxbridge Health's Episode based benefit plans, across both direct and ...

Workable

Implementation Manager

Boston, MA

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

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How much do implementation manager manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for implementation manager manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

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Implementation Manager Manager jobs near you
Implementation Manager

Implementation Manager

Allied Solutions LLC

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Allied Solutions rating

7.8

Company rating: 7.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

163rd of 277 rated insurance

Job description

The Implementation Manager's role is to oversee and ensure the successful delivery of implementation projects by aligning project teams with business objectives. Implementation Managers are responsible for managing timelines, project teams, and stakeholder communication for multiple small to medium scale, moderately to highly complex implementations. Additionally, the Implementation Manager will work independently with moderate oversight, occasionally seeking guidance from senior team members for complex challenges. The focus of the Implementation Manager is on detailed planning, strict adherence to scope, maintaining schedules, managing risks, and facilitating communication to achieve the desired business outcomes. The Implementation Manager will also provide subject matter expertise to their respective product area, be proficient in technology concepts, and lend guidance to other Implementation Managers. Ultimately, the Implementation Manager ensures that project goals are met within the defined constraints.
Job Duties and Responsibilities:
Planning and Managing Implementation Scope - 30%
Effective project planning and scope management are crucial responsibilities for an Implementation Manager. Implementation Managers must excel in detailed planning and adhere closely to a defined scope.
  • Identify potential risks and issues and develop effective mitigation strategies.
  • Collaborate with stakeholders and teams to refine project scope, goals, and deliverables in line with business objectives.
  • Drives efforts to meet operational, functional, and business objectives within the team, directly contributing to departmental outcomes and success.
  • Leads specific components of smaller, less complex projects or manages streamlined processes to achieve project goals.
  • Create a comprehensive project plan with a detailed schedule, breaking the implementation into manageable tasks with outlined dependencies and milestones.
  • Monitor implementation progress to ensure adherence to the schedule and timely delivery of outputs.
  • Engage regularly with stakeholders to align implementation goals with their expectations.
  • Ensure thorough documentation and communication of the approach scope, and timeline to all relevant parties.

Leadership and Implementation Coordination - 20%
Strong leadership and coordination are essential responsibilities for an Implementation Manager. The Implementation Manager must concentrate on detailed planning and efficient task delegation.
  • Lead implementation kickoffs, clearly communicating scope, objectives, timelines, and deliverables.
  • Clearly define roles and responsibilities for implementation project team members and ensure accountability in timely milestone and task fulfillment.
  • Manage collaboration between teams to maintain alignment with implementation objectives ensuring timely delivery and alignment with implementation goals.
  • Effectively communicates with team members and cross-functional colleagues, explaining and interpreting implementation-related information.
  • Drives process and procedure enhancements to improve team performance and overall implementation efficiency.
  • Monitor team performance against the implementation plan to ensure timely and quality task completion.
  • Identify and resolve team conflicts or bottlenecks to maintain progress.
  • Facilitate comprehensive lessons learned sessions at the conclusion of each implementation.

Stakeholder Management - 20%
Effective stakeholder management is an essential responsibility for an Implementation Manager. The Implementation Manager must utilize structured communication and formal agreements.
  • Identify key stakeholders, clients, and internal teams, and assess their influence on the implementation.
  • Create and implement a communication plan to keep stakeholders informed of progress, decisions, changes, and issues.
  • Engage stakeholders to clarify their requirements and ensure they are accurately reflected in the implementation scope.
  • Communicate progress, challenges, and changes early and clearly to manage stakeholder expectations.
  • Lead stakeholder meetings to discuss status, gather feedback, and address concerns.
  • Proactively resolve stakeholder issues to meet their needs and maintain alignment.

Risk Mitigation, Resolution of Issues or Blockers - 20%
Effective risk mitigation and the ability to resolve issues or blockers is a critical responsibility for an Implementation Manager. The Implementation Manager must proactively identify, assess, and plan for potential risks early in the implementation lifecycle.
  • Proactively identify, document, and address risks and issues throughout the implementation. Assess their potential impact on implementation success.
  • Keep stakeholders informed on risks and mitigation efforts for transparency and alignment.
  • Maintain an updated risk and issue log, assigning responsibilities and tracking the effectiveness of mitigation strategies.
  • Foster a culture of open communication, encouraging the team to identify and share risks.
  • Tackles challenging problems that require evaluating multiple factors, often impacting several teams or the entire department.
  • Document risks and resolutions, recording lessons learned for future implementations.

Communication Approach and Reporting - 10%
Effective communication planning and reporting are fundamental responsibilities for an Implementation Manager. The Implementation Manager must develop a comprehensive communication plan early in the implementation which outlines the frequency, format, and distribution of updates to various stakeholders.
  • Define and implement objectives and key results to track implementation progress against goals and milestones.
  • Create, update, and share regular status reports with stakeholders (including clients), which professionally summarize updates, challenges, and upcoming milestones.
  • Organize meetings with stakeholders and team members to review progress, address challenges, and adjust plans as needed.
  • Maintain accurate documentation, ensuring all plans, schedules, and reports are current and easily accessible.
  • Keep stakeholders informed about implementation status, progress, and any changes to scope, timeline, or resources.
  • Provide regular updates to ensure alignment and transparency throughout the implementation lifecycle.
  • Influence team members within the department on operational strategies, practices, and methodologies, shaping implementation execution and promoting best practices.
  • Track the completion of milestones and deliverables to ensure the implementation stays on schedule.
  • Collect data on implementation performance, including time, cost, and quality, to evaluate overall progress and identify issues.
  • Identify deviations from the implementation plan and develop corrective actions to get the implementation back on track.

Qualifications (Education, Experience, Certifications & KSA):
  • High school diploma or GED.
  • Bachelor's degree in Project Management, Business Administration, Engineering, Information Technology, Finance, Communications or Marketing preferred.
  • 5-7 years of work-related experience.
  • Experience in leading and motivating teams.
  • Skilled in effectively delegating tasks and enabling team members to take ownership.
  • Proficient in managing/negotiating conflicts within teams and with stakeholders.
  • Certified Associate in Project Management (CAPM) certification required within 6 months of hire.
  • 1+ years of project management, or related, experience required.
  • Project Management Professional Certification preferred.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
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We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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