Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are seeking a Technical Implementation Consultant to lead the technical work required to ...
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... We are seeking a Technical Implementation Consultant to lead the technical work required to ...
Senior Project Manager
Billings, MT · On-site
$150K - $180K/yr
Develop and implement management of change within projects, proactively forecasting and documenting changes to clients, developing project change requests/orders and subsequently modifying project ...
Quick apply
Senior Project Manager
Billings, MT · On-site
$150K - $180K/yr
Develop and implement management of change within projects, proactively forecasting and documenting changes to clients, developing project change requests/orders and subsequently modifying project ...
... for establishing, implementing, and overseeing an effective privacy program to ensure the ... Manages the daily operations of the Health Information Management Department, including medical ...
... for establishing, implementing, and overseeing an effective privacy program to ensure the ... Manages the daily operations of the Health Information Management Department, including medical ...
... for establishing, implementing, and overseeing an effective privacy program to ensure the ... Manages the daily operations of the Health Information Management Department, including medical ...
... for establishing, implementing, and overseeing an effective privacy program to ensure the ... Manages the daily operations of the Health Information Management Department, including medical ...
Service Center Manager
Great Falls, MT · On-site
$75K - $85K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Great Falls, MT · On-site
$75K - $85K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Big Timber, MT · On-site
$60K - $70K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Quick apply
Service Center Manager
Big Timber, MT · On-site
$60K - $70K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Big Timber, MT · On-site
$60K - $70K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Big Timber, MT · On-site
$60K - $70K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Big Timber, MT · On-site
$60K - $70K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Big Timber, MT · On-site
$60K - $70K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Great Falls, MT · On-site
$75K - $85K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Quick apply
Service Center Manager
Great Falls, MT · On-site
$75K - $85K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Great Falls, MT · On-site
$75K - $85K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Service Center Manager
Great Falls, MT · On-site
$75K - $85K/yr
Implement processes and systems to improve productivity and service quality. * Staff Management: Hire, train, and manage employees, including technicians, sales staff, and administrative personnel.
Nurse Case Manager/Operations
Bozeman, MT · On-site
$70K - $80K/yr
... implementation and operational improvements. * Promote Forthright's culture of collaboration ... Minimum of 3 years of Nurse Case Management experience preferred. * Experience in workers ...
Quick apply
Nurse Case Manager/Operations
Bozeman, MT · On-site
$70K - $80K/yr
... implementation and operational improvements. * Promote Forthright's culture of collaboration ... Minimum of 3 years of Nurse Case Management experience preferred. * Experience in workers ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Great Falls, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Great Falls, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Missoula, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Missoula, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Helena, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Helena, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Billings, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Assistant Manager
Billings, MT · On-site
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest ... Implement restaurant controls, especially cash & inventory 5. Set and meet restaurant goals for ...
Implementation Manager Manager information
What are some common challenges Implementation Managers face when coordinating cross-departmental projects?
Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.
What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?
To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.
What does an Implementation Manager do?
An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.
What is the difference between Implementation Manager Manager vs Implementation Manager?
| Aspect | Implementation Manager | Implementation Manager Manager |
|---|---|---|
| Certifications | Project Management Professional (PMP), Certified ScrumMaster (CSM) | Same as Implementation Manager |
| Work Environment | Project teams, client sites, corporate offices | Oversees multiple Implementation Managers, strategic planning |
| Industry Usage | IT, software, manufacturing, consulting | Same as Implementation Manager, with added leadership responsibilities |
| Search Intent | Roles focused on project execution and client delivery | Roles focused on managing multiple projects and teams |
The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.
Other
Medical, Retirement, PTO
Posted 21 days ago
Itron rating
7.0
Based on 19 frontline employees who took The Breakroom Quiz
113th of 156 rated electronics manufacturers
Job description
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
We are seeking a Technical Implementation Consultant to lead the technical work required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring secure, scalable, and repeatable implementations for customers operating critical infrastructure.
The Technical Implementation Consultant serves as the technical owner of implementation workstreams, partnering closely with Customer Success, Product, and Engineering to deliver highquality customer deployments. This role focuses on configuration and technical enablement required to bring customers live, including integrations, SSO, data migration, environment configuration, and technical validation.
This role is not the overall project or program owner. Instead, it is a handson technical leadership role accountable for ensuring customer environments are implemented correctly and aligned with platform best practices.
This is a highimpact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where technical readiness, security, and reliability are essential.
Location: United States (Remote) with up to 25% travelDuties and Responsibilities:
Technical Implementation Ownership
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Lead the technical implementation workstream for enterprise customer deployments from kickoff through golive, demonstrating accountability for delivery quality and outcomes
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Conduct technical discovery related to customer environments, identity systems, integrations, data sources, and deployment requirements
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Translate business and implementation requirements into scalable, customercentric technical configuration and deployment plans
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Define, document, and manage technical design decisions aligned with platform standards and longterm maintainability
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Partner collaboratively with Customer Success and Implementation teams to ensure technical execution aligns with the overall rollout strategy
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Track and document technical implementation activities to support transparency, knowledge sharing, and repeatability
Identity, Access, and Security Configuration
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Lead configuration and troubleshooting of single signon (SSO) and user provisioning using SAML, OIDC, and related technologies
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Configure tenant setup, authentication flows, role mappings, and access controls to meet enterprise security requirements
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Collaborate authentically with customer IT and security teams to validate connectivity, certificates, claims mapping, and identity architecture
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Support enterprise security readiness reviews and document final configurations for longterm operational success
Integrations and Technical Connectivity
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Scope, design, and configure integrations with upstream and downstream customer systems
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Lead validation of APIs, filebased integrations, middleware workflows, and data exchange patterns
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Troubleshoot and resolve integration issues during implementation and testing with a calm, solutionsoriented approach
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Partner with Support and Engineering on complex requirements, defects, or product gaps
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Establish innovative, repeatable integration patterns and best practices across implementations
Data Migration and Environment Configuration
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Lead planning and execution of data migrations, imports, and configuration deployments
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Validate source data quality, mappings, transformations, and readiness for import
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Configure customer environments including templates, workflows, forms, users, permissions, and solution settings
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Perform technical validation prior to customer UAT and golive to ensure reliability and scalability
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Ensure customerspecific configurations align with platform standards while supporting flexibility where needed
Testing, Validation, and GoLive Readiness
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Support technical test planning for SSO, integrations, data loads, and environment configuration
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Execute or coordinate technical validation during customer UAT
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Identify and communicate technical risks, dependencies, and blockers impacting launch readiness
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Support technical cutover planning and ensure clean handoff to Support and Customer Success teams
Scalable Implementation Tooling and Standards
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Identify recurring implementation challenges and convert them into reusable tools, templates, and standard approaches
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Define and evolve standard patterns for integrations, data loads, SSO configuration, and environment setup
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Collaborate with Product and Engineering to shape implementation tooling and platform enhancements
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Create documentation and technical accelerators that reduce manual effort and improve implementation velocity
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Recommend product improvements that enhance scalability, reliability, and customer experience
Required Skills & Experience
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2+ years of experience in solutions consulting, implementation consulting, solutions architecture, or technical deployment roles within enterprise SaaS
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Proven experience leading technical workstreams for enterprise software implementations
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Handson experience with SSO technologies such as SAML, OIDC, and SCIM
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Experience with APIs, integration patterns, and data migration or import processes
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Ability to translate customer requirements into scalable, supportable technical configurations
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Strong troubleshooting skills across authentication, integrations, and environment setup
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Ability to collaborate effectively with customer IT teams, internal Engineering partners, and crossfunctional stakeholders
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Strong written and verbal communication skills, with the ability to build confidence and trust
Preferred Skills & Experience
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Experience implementing software for utility, energy, industrial, or regulated enterprise customers
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Familiarity with mobile and web applications used in field or operational environments
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Experience with enterprise identity providers such as Microsoft Entra ID (Azure AD), Okta, or similar platforms
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Experience with configurationheavy SaaS applications, workflow tools, or operational platforms
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Background in technical architecture, enterprise deployments, or customerfacing solutions engineering
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Experience with reporting or dashboards using Power BI or similar tools
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
About Itron
Sourced by ZipRecruiter
Industry
Utilities
Company size
5,001 - 10,000 Employees
Headquarters location
Liberty Lake, WA, US
Year founded
1977