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Implementation Manager Manager Jobs in Utah (NOW HIRING)

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Hussle is hiring an Onboarding Manager to own the successful launch and implementation of new and expansion customers onto the platform. This role is responsible for turning signed contracts into ...

Orion

Implementation Project Manager

Lehi, UT · Hybrid

$72K - $110K/yr

The Implementation Project Manager independently leads multiple client onboarding engagements, balancing priorities across complex projects. This role adapts onboarding processes to client needs ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

Manage full-cycle implementation, including payroll, benefits, HRIS, compliance, and other PEO services * Ensure accurate and timely setup of client accounts, employee data, and system configurations ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

Manage full-cycle implementation, including payroll, benefits, HRIS, compliance, and other PEO services * Ensure accurate and timely setup of client accounts, employee data, and system configurations ...

Trucordia

Implementation Specialist

Midvale, UT

Manage full-cycle implementation, including payroll, benefits, HRIS, compliance, and other PEO services * Ensure accurate and timely setup of client accounts, employee data, and system configurations ...

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Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Manage the customers' expectations while providing support and knowledge to ensure best in class ... Implementation Specialists at Fishbowl are highly collaborative, carry diverse skill sets, love ...

Kalepa

Implementation Specialist

Salt Lake City, UT · Remote

$105K - $130K/yr

Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease * Continuously improve delivery efficiency through scalable processes, and improved ...

Enzo Health

Implementation Specialist

Lehi, UT · On-site

Strong project management skills and the ability to keep multiple implementations on track at once. * Clear, confident communication with audiences ranging from field clinicians to agency owners.

Gargle Inc

Implementation Developer

Lehi, UT · On-site

$100K/yr

Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ... Managing code repositories, deployments, and supporting infrastructure * Collaborating closely with ...

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Implementation Manager Manager information

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What are popular job titles related to Implementation Manager Manager jobs in Utah? For Implementation Manager Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Implementation Manager Manager jobs in Utah look for? The top searched job categories for Implementation Manager Manager jobs in Utah are:
What cities in Utah are hiring for Implementation Manager Manager jobs? Cities in Utah with the most Implementation Manager Manager job openings:
Implementation Manager Manager jobs near you

Implementation Manager

Broccoli AI

Lehi, UT • On-site

$85K - $95K/yr

Full-time

Posted 15 days ago

Job description

About Broccoli
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
About the Role
As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, plumbing, and electrical businesses, making sure every contractor goes live smoothly, sees results fast, and gets real value from day one.
This is a hands-on, high-impact role where you'll work closely with customers, product, and engineering to bring AI into the workflows of some of the fastest-growing service businesses in the country.
Your Core Responsibilities
  • Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
  • Customize prompt flows and voice logic to match each business's tone, processes, and goals.
  • Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
  • Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30-60 days.
  • Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows.
You Might Be a Fit If You
  • Have 3+ years in onboarding, customer success, or technical implementation-ideally at a fast-paced SaaS, automation, or AI company.
  • Are a strong communicator who can make AI and technical concepts simple for non-technical users.
  • Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
  • Thrive in ambiguity and speed-you move fast, solve problems proactively, and help define how we scale.

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.

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