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Implementation Manager Manager Jobs in Utah (NOW HIRING)

Weave

Customer Implementation Specialist

Lehi, UT · On-site

You will manage a portfolio of customers at various stages of implementation, balancing project management, customer education, technical troubleshooting, and go-live execution. Success in this role ...

Gargle Inc

Implementation Developer

Lehi, UT · On-site

Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ... Managing code repositories, deployments, and supporting infrastructure * Collaborating closely with ...

Gargle

Implementation Developer

Lehi, UT · On-site

$100K/yr

Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ... Managing code repositories, deployments, and supporting infrastructure * Collaborating closely with ...

Kalepa

Implementation Specialist

Salt Lake City, UT · On-site +1

$105K - $130K/yr

Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease * Continuously improve delivery efficiency through scalable processes, and improved ...

IWorq

Client Implementation Specialist - iWorQ

Logan, UT · On-site

$45K - $55K/yr

Implementation Specialist - iWorQ Location: Logan, UT (On-Site) Pay: $45,000-$55,000 per year ... This role combines customer training, project management, data migration support, and client ...

IWorq

Client Implementation Specialist - iWorQ

Logan, UT · On-site

$45K - $55K/yr

Implementation Specialist - iWorQ Location: Logan, UT (On-Site) Pay: $45,000-$55,000 per year ... This role combines customer training, project management, data migration support, and client ...

Eitacies Inc

Network Project Manager

Brigham City, UT · On-site

$60 - $70/hr

Mandatory Skills & Experience **** 1. Enterprise Network Implementation Management experience leading end-to-end network deployments, infrastructure readiness, and deployment planning. 2. WAN ...

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Implementation Manager Manager information

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What are popular job titles related to Implementation Manager Manager jobs in Utah? For Implementation Manager Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Implementation Manager Manager jobs in Utah look for? The top searched job categories for Implementation Manager Manager jobs in Utah are:
What cities in Utah are hiring for Implementation Manager Manager jobs? Cities in Utah with the most Implementation Manager Manager job openings:
Implementation Manager Manager jobs near you
Customer Implementation Specialist

Customer Implementation Specialist

Weave

Lehi, UT • On-site

Full-time

Posted 27 days ago

Job description

An Implementation Specialist is responsible for guiding new Weave customers through the implementation, training, and activation of the Weave platform during the onboarding process. This role serves as the primary point of contact throughout onboarding, ensuring customers are properly configured, trained, and prepared to successfully adopt scheduling, texting, and communication workflows. You will manage a portfolio of customers at various stages of implementation, balancing project management, customer education, technical troubleshooting, and go-live execution. Success in this role is measured by customer adoption, implementation quality, customer satisfaction, and long-term retention
  • Hybrid position: M/T/W in office and Th/F are WFH
  • Schedule: 7:00am-4:00pm or 8:00am-5:00pm
  • Reports to: Manager of Implementation, Single

What You Will Own
  • Serve as the primary implementation specialist and trusted advisor from kickoff through go-live.
  • Manage a portfolio of customers in various stages of onboarding.
  • Lead customer training and activation calls for Weave products.
  • Configure and activate Weave systems.
  • Troubleshoot implementation issues and partner with Product, Support, Operations, and Engineering teams when necessary.
  • Proactively manage customer expectations and communicate implementation milestones.
  • Handle customer escalations and adoption concerns.
  • Ensure customers understand how to maximize the value of Weave's features
  • Document customer interactions, implementation progress, and next steps.
  • Schedule and conduct post-go-live check-in calls to support adoption and long-term success.
  • Deliver a five-star customer experience throughout the onboarding journey.
What You Will Need to Accomplish the Job
  • 2+ years of experience in customer-facing roles.
  • Strong presentation and customer training skills.
  • Ability to manage multiple implementations simultaneously.
  • Excellent verbal and written communication skills.
  • Strong technical aptitude and ability to troubleshoot software workflows.
  • Ability to navigate ambiguity and operate in a fast-changing environment.
  • Strong organizational and time management skills.
  • Ability to build trust and influence customer behavior.
  • Demonstrated ability to drive customer adoption and outcomes.
  • Experience handling escalated customer situations.
Core Competencies
  • Customer Focus
  • Project Management
  • Accountability
  • Problem Solving
  • Adaptability
  • Resilience
  • Communication
  • Collaboration
  • Resourcefulness
  • Results Orientation
What Will Make Us Love You
  • Experience implementing SaaS products.
  • Experience training customers on software platforms.
  • Knowledge of healthcare or dental practice workflows.
  • Basic understanding of networking, phone systems, and integrations.
  • Ability to thrive in a pilot environment and help shape evolving processes.
  • Strong relationship-building skills with both customers and teammates.
  • Self-starter mentality with the ability to identify opportunities for improvement.
  • Passion for helping customers adopt new technology and achieve measurable value.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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