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Implementation Manager Manager Jobs in Alabama (NOW HIRING)

rxbenefits

Manager, Implementation

Birmingham, AL · On-site +1

Manager, Implementation RxBenefits is hiring! We are adding a leadership position to the growing Implementation team in our Birmingham, AL office. The Manager is responsible for a range of ...

Harris

The Implementations Leader coordinates cross-functional resources - including operations, IT, ... Manage transition activities including AR file conversion, work-down strategy for legacy ...

Harris

The Implementations Leader coordinates cross-functional resources - including operations, IT, ... Manage transition activities including AR file conversion, work-down strategy for legacy ...

IBML

Implementation Specialist

Birmingham, AL · On-site

Lead customer implementation activities from project kickoff through go-live and Support handoff ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...

IBML

Implementation Specialist

Birmingham, AL · On-site

Lead customer implementation activities from project kickoff through go-live and Support handoff ... Protect and properly manage company assets, tools, documentation, software, and intellectual ...

AssetWorks

Our market leading suite of Fleet and Enterprise Asset Management (EAM) software solutions and ... Create, update and provide insight on internal and external training and implementation materials

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Implementation Manager Manager information

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What are popular job titles related to Implementation Manager Manager jobs in Alabama? For Implementation Manager Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Implementation Manager Manager jobs in Alabama look for? The top searched job categories for Implementation Manager Manager jobs in Alabama are:
What cities in Alabama are hiring for Implementation Manager Manager jobs? Cities in Alabama with the most Implementation Manager Manager job openings:
Implementation Manager Manager jobs near you
Senior Implementation Manager

Senior Implementation Manager

Transform9

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

A practice's first weeks on Transform9 decide whether we're a tool they tolerate or infrastructure they trust. You'll own enterprise implementations end-to-end — from kickoff through go-live and hypercare — turning each practice's real-world call flows, scheduling rules, and specialty workflows into a live AI agent their patients rely on from day one.

What you'll do
  • Own a portfolio of concurrent enterprise implementations from kickoff to go-live
  • Build and run project plans spanning telephony cutover, EHR/PM integration, and agent workflow configuration — and keep practices on schedule
  • Lead discovery with practice leadership to map call flows, scheduling rules, and specialty workflows, and translate them into agent configuration
  • Coordinate practice IT, our integration engineers, and product to clear blockers fast
  • Train front-office teams and run go-live and hypercare until the practice is stable and confident
  • Hand off cleanly to account management with documented workflows and success metrics
  • Build the repeatable implementation playbooks and tooling we'll scale with
Location

Full-time onsite at our Birmingham, AL office. Periodically travel to client practices, especially around go-lives.

Requirements

  • 5+ years leading implementations, onboarding, or technical project delivery at a B2B SaaS company
  • Track record running complex, multi-stakeholder implementations that involve technical integrations
  • Strong project management discipline: plans, owners, dates, and the follow-through to hold them
  • Comfortable with technical concepts — telephony, EHR/PM systems, APIs — and translating between practice staff and engineers
  • Excellent client-facing communication; calm and structured when a go-live gets bumpy
Nice to have
  • Experience implementing software for healthcare providers, or working inside a practice
  • Familiarity with EHR/PM systems (Epic, Oracle Health, athenahealth, NextGen) or telephony/CCaaS
  • Experience building implementation playbooks from scratch

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.