Implementation Engineer Jobs in Connecticut (NOW HIRING)

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The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Project & Program Leadership

• Own end-to-end delivery of AV implementation projects, from requirements gathering and design review through installation, commissioning, and handoff.
• Develop and maintain comprehensive project plans, timelines, and budgets; proactively identify and mitigate schedule and cost risks.
• Apply Agile and ScrumBan methodologies to manage iterative delivery cycles, sprint planning, and backlog prioritization across concurrent projects.
• Maintain thorough project documentation - SOWs, RFIs, submittal logs, change orders, as-built records, and closeout packages - leveraging Excel-based tracking tools such as the AV Implementation Dashboard.
• Facilitate project status meetings, steering committee updates, and stakeholder reviews; produce clear, concise reporting for leadership.

Technical Engineering Support

• Evaluate customer requirements and specify the applicable AV standard, ensuring alignment with enterprise design guidelines and scalability targets.
• Support the AV design engineering team in the deployment of video conferencing, digital signage, control systems, and audio distribution systems.
• Review AV drawings, equipment schedules, and rack layouts for technical accuracy; provide design markup and engineering guidance as needed.
• Oversee system configuration, programming validation, and commissioning activities; coordinate user-acceptance testing with business unit stakeholders.
• Ensure quality assurance throughout the full implementation lifecycle, including pre-installation site readiness checks and post-installation performance validation.

Stakeholder & Vendor Coordination

• Serve as the primary point of contact for internal stakeholders including business unit customers and corporate real estate teams.
• Partner with general contractors and allied trades (electrical, low-voltage, network) to coordinate AV rough-in, infrastructure, and final installation sequences.
• Manage AV vendor and integration partner relationships, driving accountability against contractual deliverables, schedules, and quality benchmarks.
• Collaborate with AV manufacturing partners to ensure appropriate product specifications, lead-time management, and technical escalation support.
• Translate complex technical concepts into accessible communication for non-technical business stakeholders.

• Technical Expertise & Education:
• 2-5 years of progressive experience in AV project management or implementation engineering within large enterprise or corporate environments.
• Demonstrated ability to manage multiple concurrent AV projects with competing priorities, budgets, and stakeholder groups.
• Hands-on project management skills: scope definition, schedule management, budget control, risk mitigation, and formal change management.
• Experience working alongside corporate real estate teams, general contractors, and allied trades throughout the construction and fit-out lifecycle.
• Strong interpersonal and communication skills; proven ability to influence without direct authority across diverse internal and external audiences.
• Proficiency in Microsoft Excel for project tracking, budget management, and dashboard-driven reporting.
• Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent professional experience.

• Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent professional experience.

Preferred Qualifications:

• Industry certifications: CTS (Certified Technology Specialist), PMP (Project Management Professional).
• Agile or ScrumBan certification (e.g., CSM, PMI-ACP, or equivalent); practical experience applying iterative project delivery frameworks in an AV or technology infrastructure context.
• Experience with enterprise collaboration platform deployments, including Cisco Collaboration (Webex Rooms, Cisco endpoints, and call control infrastructure).
• Familiarity with HP | Poly unified communications endpoints and peripheral ecosystems.