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Implementation Analyst Jobs in Ontario (NOW HIRING)

Forma.ai

Implementation Analyst

Toronto, ON

CA$55K - CA$70K/yr

The Customer Operations team works closely with new and existing customers by implementing product ... If you're passionate about data analytics and want to contribute to sales operations, we'd love to ...

Td

Analyst, Solutions Implementation

Toronto, ON · On-site

CA$69K - CA$98K/yr

The Analyst, Solutions Implementation will help turn business priorities into practical analysis, reporting, documentation, project support, and decision-ready materials that advance TD Wealth ...

Toolbx, Inc.

Implementation Manager

Toronto, ON · Remote

Implementation Manager Company: TOOLBX Location: (Remote) Department: Implementation Salary Range ... Gather, analyze, and synthesize customer feedback to identify process improvements and partner with ...

Air-tek

Implementation Consultant

Toronto, ON · On-site

Overview As an Implementation Consultant, you will help our airline clients to implement our ... Analyze clients' data samples and schemas, map data elements to our internal data model, and ...

Payworks Inc.

Implementation Specialist

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

Excellent analytical and problem-solving skills, with the ability to effectively leverage available ... The Implementation Specialist has the option to work fully from the Payworks office in either ...

Marinabaysands

Work closely with Business Intelligence, data platform, IT and smart IR teams to implement analytical solutions. Job Requirements Education & Certification * Degree in Business Analytics, Applied ...

Forma.ai

Director, SPM Implementation

Toronto, ON

Director, SPM Implementation About the Team The Customer Operations team partners with new and ... Strong analytical mindset with the ability to translate business needs into scalable technical ...

Marinabaysands

Work closely with Business Intelligence, data warehouse, IT and smart IR teams to implement analytical solutions. Job Requirements Education & Certification * Degree in Business Analytics, Applied ...

Wicket

Implementation Specialist

Ottawa, ON · Remote

CA$70K - CA$80K/yr

Job Title: Implementation Specialist - Wicket Web Department: Customer Experience Reports to ... Analyze client requirements and determine the best configuration and customization options within ...

RSM

Dayforce Implementation Consultant

Toronto, ON

The selected individual will support client implementations as a Dayforce Lead/Implementation ... Experience with reporting/analytics and data tools (e.g., SQL) preferred; integration experience (e ...

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Implementation Analyst information

What is an implementation analyst?

Implementation Analysts are professionals who manage and oversee the process of introducing new systems, software, or processes within an organization. They work closely with clients and internal teams to ensure that solutions are customized, integrated, and functioning according to requirements. Their responsibilities often include gathering and analyzing client needs, configuring systems, training users, and troubleshooting issues that arise during the rollout phase. They play a crucial role in ensuring a smooth transition and maximizing the effectiveness of new implementations.

What does an implementation analyst do?

An implementation analyst is responsible for conducting data analysis and software testing before program deployment. Your responsibilities in this career are to manage and analyze data to identify and document potential issues. You oversee testing procedures and provide documentation of all persistent problems. Additional duties include providing the client with overviews and workshops on the product, teaching trainers on product functionality, and supporting clients through testing processes to ensure proper functionality after launch. You work with a team to develop, coordinate, and implement projects and task schedules.

What are the key skills and qualifications needed to thrive as an implementation analyst, and why are they important?

To thrive as an Implementation Analyst, you need strong analytical skills, project management experience, and a bachelor's degree in business, information systems, or a related field. Familiarity with software implementation tools, CRM or ERP systems, and data analysis platforms—along with certifications like PMP or Six Sigma—are highly valuable. Excellent communication, problem-solving, and client relationship skills help you navigate complex projects and ensure client satisfaction. These abilities are crucial for successfully delivering technical solutions that meet business needs and drive organizational success.

How does an implementation analyst typically collaborate with clients and internal teams during a project rollout?

As an Implementation Analyst, you’ll serve as a crucial liaison between clients and various internal teams, such as software development, project management, and support. Your responsibilities often include gathering client requirements, translating them into technical specifications, and facilitating clear communication to ensure solutions meet client needs. You'll participate in regular meetings, manage timelines, and help troubleshoot issues, ensuring a smooth and successful implementation process. This collaborative aspect not only builds your technical and interpersonal skills but also gives you valuable exposure to multiple departments within the organization.
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Implementation Analyst jobs near you
Infographic showing various Implementation Analyst job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Implementation Analyst

Toronto, ON

Forma.ai
See more jobs at Forma.aiexternal

CA$55K - CA$70K/yr

Full-time

Re-posted 22 days ago

Job description

About the Team: 

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client's sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.  

If you're passionate about data analytics and want to contribute to sales operations, we'd love to hear from you! 

What you'll be doing: 

  • Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
  • Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs
  • Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
  • Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation 
  • Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success
  • Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives.
  • Be responsible for developing Sales Performance Management (SPM) expertise by identifying areas of improvement in SPM processes (crediting, payroll process) and strategy (IC plan design, quota setting, etc.)

What we're looking for: 

  • Education or Background in Engineering, Commerce, Mathematics and/or Statistics
  • 0-2 years of relevant working experience
  • Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus 
  • Strength in Excel to perform data profiling, segmentation, and aggregation  
  • Understanding of data architecture and process flows  
  • Analytical problem-solving ability, organizational, and project management skills 
  • Ability to take ownership and run with tasks in a fast-paced and evolving environment 
  • Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to haves: 

  • Experience with SQL and/or Python
  • Experience with sales incentive compensation

Additional Job Info:

  • This position is for an existing vacancy
  • Salary range: $55K - $70K CAD

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