Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for ... Develop and implement account retention strategies that align with overall company goals. Category ...
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Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for ... Develop and implement account retention strategies that align with overall company goals. Category ...
Key Account Manager
Lexington, KY · On-site
Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for ... Develop and implement account retention strategies that align with overall company goals. Category ...
Key Account Manager
Lexington, KY · On-site
Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for ... Develop and implement account retention strategies that align with overall company goals. Category ...
Key Account Manager
Lexington, KY · On-site
Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for ... Develop and implement account retention strategies that align with overall company goals. Category ...
Key Account Manager
Lexington, KY · On-site
Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for ... Develop and implement account retention strategies that align with overall company goals. Category ...
Develop and implement account management processes and best practices. * Conduct regular performance reviews and provide feedback to the account management team. * Represent the company at industry ...
Develop and implement account management processes and best practices. * Conduct regular performance reviews and provide feedback to the account management team. * Represent the company at industry ...
Implement account partnership strategies, including regular business reviews for key customers, to ... Coordinate information management across all phases of the partnership lifecycle, establishing ...
Implement account partnership strategies, including regular business reviews for key customers, to ... Coordinate information management across all phases of the partnership lifecycle, establishing ...
The Account Manager is responsible for supporting the achievement of annual sales objectives ... Recommend and implement process improvements that enhance customer experience, operational ...
The Account Manager is responsible for supporting the achievement of annual sales objectives ... Recommend and implement process improvements that enhance customer experience, operational ...
Job Title Account Manager Location Remote - US Company Overview At GENEWIZ by Azenta, new ideas ... Demonstrated history of devising and implementing successful strategies utilizing a consultative ...
New
Job Title Account Manager Location Remote - US Company Overview At GENEWIZ by Azenta, new ideas ... Demonstrated history of devising and implementing successful strategies utilizing a consultative ...
New
As an Account Manager, you will play a key role in ensuring our customers achieve exceptional ... Collaborate with internal departments to develop and implement strategies that drive customer ...
New
As an Account Manager, you will play a key role in ensuring our customers achieve exceptional ... Collaborate with internal departments to develop and implement strategies that drive customer ...
New
Implement new or improved program opportunities to enhance client satisfaction and service ... Experience: 2-5+ years in account management, sales, customer success, or a client-facing role.
Implement new or improved program opportunities to enhance client satisfaction and service ... Experience: 2-5+ years in account management, sales, customer success, or a client-facing role.
$160K - $220K/yr
About the Role As an Account Manager at Coursedog, you'll build and maintain transformational ... Collaborate closely with cross-functional teams, including Product, Implementations, Client Success ...
$160K - $220K/yr
About the Role As an Account Manager at Coursedog, you'll build and maintain transformational ... Collaborate closely with cross-functional teams, including Product, Implementations, Client Success ...
Account Manager
Clermont, KY · On-site
$43K - $45K/yr
Account Manager Overview 4M is growing and that means we need to grow our family of Team Members ... Implement 4M Operational Playbook * Maintain accurate building/facility records * Promote a safe ...
Account Manager
Clermont, KY · On-site
$43K - $45K/yr
Account Manager Overview 4M is growing and that means we need to grow our family of Team Members ... Implement 4M Operational Playbook * Maintain accurate building/facility records * Promote a safe ...
Account Manager
Clermont, KY · On-site
$43K - $45K/yr
Account Manager Overview 4M is growing and that means we need to grow our family of Team Members ... Implement 4M Operational Playbook * Maintain accurate building/facility records * Promote a safe ...
Account Manager
Clermont, KY · On-site
$43K - $45K/yr
Account Manager Overview 4M is growing and that means we need to grow our family of Team Members ... Implement 4M Operational Playbook * Maintain accurate building/facility records * Promote a safe ...
$90K - $113K/yr
Manage and grow key accounts in the transportation and logistics industry * Build and maintain ... Develop and implement account strategies and plans * Analyze account performance and identify ...
$90K - $113K/yr
Manage and grow key accounts in the transportation and logistics industry * Build and maintain ... Develop and implement account strategies and plans * Analyze account performance and identify ...
$195K - $289K/yr
Senior Commercial Account Manager - Job Summary This role is responsible for identifying customers' unique requirements and implementing account planning for growth opportunities. The role acts as a ...
$195K - $289K/yr
Senior Commercial Account Manager - Job Summary This role is responsible for identifying customers' unique requirements and implementing account planning for growth opportunities. The role acts as a ...
Collaborate with Implementation and Support teams to ensure customer success throughout the journey What We're Looking For * 7+ years of experience in account management or customer success at a B2B ...
Collaborate with Implementation and Support teams to ensure customer success throughout the journey What We're Looking For * 7+ years of experience in account management or customer success at a B2B ...
Description Keeper is hiring a driven Account Manager to join a high producing team within our B2B ... etc), implementation, onboarding & support * Motivated by solving problems for customers ...
Description Keeper is hiring a driven Account Manager to join a high producing team within our B2B ... etc), implementation, onboarding & support * Motivated by solving problems for customers ...
Account Manager Job Summary The Account Manager serves as the lead point of contact for the ... Leads development, implementation, and execution of Account Plan for each assigned owner. Ensures ...
Account Manager Job Summary The Account Manager serves as the lead point of contact for the ... Leads development, implementation, and execution of Account Plan for each assigned owner. Ensures ...
Client Onboarding & Implementation * Guide clients through the onboarding journey, ensuring a ... Account Management * Serve as the primary point of contact and trusted advisor for a portfolio of ...
Client Onboarding & Implementation * Guide clients through the onboarding journey, ensuring a ... Account Management * Serve as the primary point of contact and trusted advisor for a portfolio of ...
As an integral part of our Account Management team, you will play a pivotal role in driving revenue ... Develop and implement strategic account plans to drive business objectives and maximise customer ...
As an integral part of our Account Management team, you will play a pivotal role in driving revenue ... Develop and implement strategic account plans to drive business objectives and maximise customer ...
$70K - $80K/yr
Account Manager Location: Remote - USA Reports to: Director, Account Management The Role: The ... Dealer communication on a regular basis to implement product delivery and strengthen relationships.
$70K - $80K/yr
Account Manager Location: Remote - USA Reports to: Director, Account Management The Role: The ... Dealer communication on a regular basis to implement product delivery and strengthen relationships.
Implementation Account Manager information
What is an implementation account manager?
An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.
What are the key skills and qualifications needed to thrive as an implementation account manager?
To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.
How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?
Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.
What is the difference between Implementation Account Manager vs Customer Success Manager?
| Aspect | Implementation Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Onboarding and implementing products/services for new clients | On ongoing client retention and satisfaction |
| Work Environment | Project-based, often during initial deployment | Relationship management over time |
| Required Credentials | Relevant industry certifications, technical knowledge | Customer service, communication skills |
| Employer & Industry Usage | Tech, SaaS, IT services | Tech, SaaS, consulting |
While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.
What type of implementation account manager makes the most money?
Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.
What are popular job titles related to Implementation Account Manager jobs in Kentucky?
For Implementation Account Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Implementation Account Manager jobs in Kentucky look for?
The top searched job categories for Implementation Account Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Implementation Account Manager jobs?
Cities in Kentucky with the most Implementation Account Manager job openings:
Key Account Manager
Lexington, KY
Galls
• Public Safety Statistics Centers and Offices • 1 - 5K employees1,001 - 5,000 employees
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 19 days ago
Key responsibilities
Develop and execute strategic account plans to meet customer goals and revenue targets.
Build, nurture, and expand relationships with key stakeholders and serve as the primary advisor for assigned accounts.
Assess client challenges, recommend solutions, and lead cross-selling and upselling strategies to drive account growth.
Galls rating
5.4
Based on 14 frontline employees who took The Breakroom Quiz
Job description
Key Account Manager
On-site in Lexington, KY
As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new categories and solutions. This role is critical to our long-term growth strategy and will focus on independently developing account strategies, making strategic recommendations, and executing account growth initiatives with minimal supervision.
What You'll DoAccount Retention & Relationship Management
- Serve as the primary strategic advisor for assigned key accounts, with authority to make recommendations and decisions on account retention approaches.
- Build, nurture, and expand executive-level and key stakeholder relationships.
- Exercise discretion and independent judgment in identifying risks to customer satisfaction and retention; develop and execute mitigation plans.
- Develop and implement account retention strategies that align with overall company goals.
Category Growth & Cross Selling
- Independently assess client business challenges and recommend solutions from the company’s portfolio that align with their strategic objectives.
- Lead cross-selling and upselling strategies, including independently negotiating pricing and terms within established guidelines.
- Identify and qualify new category opportunities; create business cases to support growth initiatives.
Strategic Planning & Execution
- Own the development and execution of strategic account plans designed to meet customer goals and achieve revenue targets.
- Analyze data and customer insights to make strategic decisions that drive account performance.
- Forecast, track, and report on key account metrics (renewals, expansions, revenue growth), making proactive adjustments to strategies as needed.
Collaboration & Internal Alignment
- Serve as the primary advocate for the customer internally, using judgment to prioritize competing demands.
- Collaborate cross-functionally to influence product development, marketing campaigns, and service delivery improvements based on customer insights and account strategies.
- Lead internal strategic account reviews and present account health, retention risks, and growth strategies to senior leadership.
Leadership & Thought Partnership
- Act as a strategic thought partner to customers, providing insights into industry trends and best practices.
- Mentor and support other members of the sales or account management team on best practices in strategic selling and retention strategies.
- Participate in cross-functional leadership teams focused on improving customer experience and retention.
- Bachelor’s degree in business, Sales, Marketing, or related field.
- 5+ years of experience in strategic account management, enterprise sales, or customer success, with a focus on retention and account growth.
- Proven track record of exercising discretion and judgment in managing large, complex accounts and driving revenue growth.
- Demonstrated ability to develop and implement strategic plans independently.
- Strong negotiation, consultative selling, and decision-making skills.
- Excellent communication, presentation, and analytical abilities.
- Excellent medical/dental and vision coverage— Eligible 1st?day of the month after start date
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits—choose what you like, ignore the rest
- Generous employee discount
- Vacation and Personal Time
- Paid Holidays
- Tuition reimbursement
- Daily Pay; up to 50% of your pay
EOE/Disability/Vets
About Galls
Sourced by ZipRecruiter
Industry
Public safety statistics centers and offices
Company size
1,001 - 5,000 Employees
Headquarters location
Lexington, KY, US
Year founded
1967