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Immigration Services Officer information

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How much do immigration services officer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for immigration services officer in the United States is $62,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $74,500.00 per year, depending on experience, location, and employer.

Is it hard to become an immigration services officer?

Becoming an immigration services officer typically requires a relevant bachelor's degree, such as in law, public administration, or related fields, along with passing civil service exams or assessments. The process can be competitive and may involve background checks, training, and certification, but the difficulty varies depending on the specific agency and location.

What are the key skills and qualifications needed to thrive as an immigration services officer?

To thrive as an Immigration Services Officer, you need strong analytical skills, attention to detail, and a solid understanding of immigration laws and regulations, typically supported by a relevant degree or federal employment experience. Familiarity with case management systems, government databases, and document verification tools is essential. Excellent communication, critical thinking, and customer service skills help officers interact effectively with applicants and colleagues. These competencies ensure accurate, fair, and efficient processing of immigration cases, maintaining legal compliance and public trust.

How do I become an immigration services officer?

To become an immigration services officer, candidates typically need a bachelor's degree in a relevant field such as criminal justice, law, or public administration. Applicants must also pass background checks, demonstrate strong communication skills, and often complete specialized training or certification programs related to immigration procedures and policies.

What are some of the typical challenges faced by immigration services officers in their daily work?

Immigration Services Officers often handle a high volume of cases, which requires strong organizational skills and attention to detail. They may encounter complex applications or documentation, necessitating careful analysis and adherence to changing immigration policies and regulations. Additionally, officers frequently interact with individuals from diverse backgrounds, so effective communication and cultural sensitivity are important for resolving issues and providing clear guidance. Adapting to policy updates and balancing thoroughness with efficiency are also common challenges in this role.

What is an immigration services officer?

Immigration Services Officers (ISOs) are federal employees who work for U.S. Citizenship and Immigration Services (USCIS). They are responsible for reviewing and adjudicating applications and petitions related to immigration benefits, such as visas, green cards, and citizenship. ISOs analyze documents, interview applicants, and ensure that immigration laws and policies are properly followed. Their work helps maintain the integrity of the U.S. immigration system and provides assistance to people seeking lawful status in the United States.
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Immigration Services Officer jobs near you
Infographic showing various Immigration Services Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,148 per year, or $29.9 per hour.

Supervisory Immigration Services Officer

US Department of Homeland Security

Indianapolis, IN • On-site

$107K/yr

Full-time, Part-time

Posted 27 days ago

U.S. Department Of Homeland Security rating

7.8

Company rating: 7.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

93rd of 289 rated public sector bodies

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As an Supervisory Immigration Services Officer, you will conduct and oversee the planning of independent research regarding the eligibility entitlements of persons seeking immigration benefits, employment, and/or legal status under the Immigration and Nationality Act.Qualifications:The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/12/2026.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/12/2026.
Application Limit: This vacancy is limited to the first 50 applications received. All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria.

GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Making final determinations on difficult and sensitive immigration benefits cases that are discretionary, precedent-setting, highly visible, and are of great importance to the agency.
  • Rendering immigration benefits decisions that have substantial impact to a wide range of agencies at the federal, state and local levels.
  • Analyzing new immigration benefits regulations and complex technical amendments as well as procedures for making final determinations on applications/petitions for immigration benefits.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/12/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education:EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC. The ISO BASIC Training Program is approximately 5-6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.
Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Common definitions for hiring terms found in this announcement.Employment Type: OTHER

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About U.S. Department of Homeland Security

Sourced by ZipRecruiter

The US Department of Homeland Security (DHS) is a federal agency operating within the government services industry in Washington, DC, US. Established in 2003, the DHS is directly responsible for public security, roughly comparable to the interior or home ministries of other countries. Its main responsibilities include protecting the United States from and responding to terrorist attacks, man-made accidents, and natural disasters. Through its more than 20 component agencies including Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, it ensures the safety of the US through numerous programs and initiatives. The DHS upholds a core value system with the mission of safeguarding the American people, our homeland, and values. Notably, the DHS plays a critical role in the spectral range of activities to prepare, prevent, and respond to possible threats to the US.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003

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