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Immigration Services Officer Jobs (NOW HIRING)

US Department of Homeland Security

AL

$61K/yr

As an IMMIGRATION SERVICES OFFICER , you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat ...

Career Opportunities | USCIS

AL

$61K/yr

As an IMMIGRATION SERVICES OFFICER , you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat ...

US Department of Homeland Security

OK

$52K/yr

As an Immigration Services Officer , you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat ...

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How much do immigration services officer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for immigration services officer in the United States is $62,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $74,500.00 per year, depending on experience, location, and employer.

Is it hard to become an immigration services officer?

Becoming an immigration services officer typically requires a relevant bachelor's degree, such as in law, public administration, or related fields, along with passing a competitive civil service exam or application process. Candidates often need strong communication skills, attention to detail, and knowledge of immigration laws and policies; some positions may also require security clearances or specialized training. The difficulty varies depending on the specific agency and location, but the process generally involves multiple steps and qualifications.

How much do immigration officers get paid?

Immigration Services Officers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and level of responsibility. Salaries can vary based on government agency, geographic region, and whether the role requires specialized knowledge or security clearances.

What are the key skills and qualifications needed to thrive as an Immigration Services Officer, and why are they important?

To thrive as an Immigration Services Officer, you need strong analytical skills, attention to detail, and a solid understanding of immigration laws and regulations, typically supported by a relevant degree or federal employment experience. Familiarity with case management systems, government databases, and document verification tools is essential. Excellent communication, critical thinking, and customer service skills help officers interact effectively with applicants and colleagues. These competencies ensure accurate, fair, and efficient processing of immigration cases, maintaining legal compliance and public trust.

What are some of the typical challenges faced by Immigration Services Officers in their daily work?

Immigration Services Officers often handle a high volume of cases, which requires strong organizational skills and attention to detail. They may encounter complex applications or documentation, necessitating careful analysis and adherence to changing immigration policies and regulations. Additionally, officers frequently interact with individuals from diverse backgrounds, so effective communication and cultural sensitivity are important for resolving issues and providing clear guidance. Adapting to policy updates and balancing thoroughness with efficiency are also common challenges in this role.

What are Immigration Services Officers?

Immigration Services Officers (ISOs) are federal employees who work for U.S. Citizenship and Immigration Services (USCIS). They are responsible for reviewing and adjudicating applications and petitions related to immigration benefits, such as visas, green cards, and citizenship. ISOs analyze documents, interview applicants, and ensure that immigration laws and policies are properly followed. Their work helps maintain the integrity of the U.S. immigration system and provides assistance to people seeking lawful status in the United States.

How do I become an immigration officer?

To become an immigration officer, candidates typically need a bachelor's degree in a relevant field such as criminal justice, law enforcement, or public administration. Applicants must pass background checks, complete training at a federal or state agency, and often demonstrate strong communication and analytical skills. Some positions may require passing written exams or physical fitness tests.

What does an immigration services officer do?

An immigration services officer evaluates and processes immigration applications, such as visas, permanent residence, and citizenship. They interview applicants, review documentation, and ensure compliance with immigration laws, often working in government agencies and using specialized case management systems.
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Immigration Services Officer jobs near you
Infographic showing various Immigration Services Officer job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,148 per year, or $29.9 per hour.

Immigration Services Officer

Career Opportunities | USCIS

Holtsville, NY • On-site

$72K/yr

Other

Posted yesterday

New

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As an Immigration Services Officer, you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat to national security and public safety.Qualifications:THE LONG ISLAND FIELD IS CURRENTLY LOCATED AT 30 BARRETTS AVE HOLTSVILLE, NY 11742. PLEASE NOTE THAT THE OFFICE WILL BE MOVING TO A NEW LOCATION AT 1600 STEWART AVE WESTBURY, NY 11590. THE NEW OFFICE IS CURRENTLY PROJECTED FOR A DATE TO BE DETERMINED.
THE PHYSICAL DUTY STATION FOR THE QUEENS FIELD OFFICE THE FALCHI BUILDING 31-00 47TH AVENUE 5TH FLOOR ROOM 5001 LONG ISLAND CITY, NY 11101.
THE PHYSICAL DUTY STATION FOR THE NEW YORK CITY FIELD OFFICE IS THE JACOB K. JAVITS FEDERAL BUILDING AT 26 FEDERAL PLAZA, NEW YORK, NY 10278.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 07/24/2026.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 07/24/2026.
GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, equivalent to at least the GS-07 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Examining, evaluating evidence, and analyzing immigration benefits documents received for authenticity.
  • Researching, analyzing and applying appropriate immigration laws, policies and procedures.
  • Making determinations for immigration benefits based on reviews of applications in coordination with policies. OR
  • You may substitute a Master's degree or 2 full years of graduate education leading to such a degree in any field or a J.D. or L.L.B. degree for experience required at the GS-09 grade level. Such education must have been obtained from an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, equivalent to at least the GS-09 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Making final determinations on non-sensitive, routine immigration matters related to the Immigration and Nationality Act, or representing applicants on non-sensitive, routine hearing or appeal requests involving immigration matters.
  • Determining applicant credibility, analyzing evidence, and applying statutory requirements, regulations, judicial and administrative precedents.
  • Researching and writing well-organized, complex legal decisions consistent with adjudicative standards and legislation. OR
  • You may substitute a doctoral degree (PhD or equivalent degree) or three (3) full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, equivalent to at least the GS-11 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Researching and analyzing immigration laws, policies, regulations, and precedent decisions to determine the eligibility and entitlement of immigration benefits.
  • Analyzing information and documents to determine credibility and eligibility and writing final determinations with legal analysis to support decisions.
  • Making final determinations on sensitive, complex immigration cases involving eligibility for citizenship and immigration benefits; or preparing legal briefs or other written memoranda that advocate for a determination in complex hearing or appeal cases.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 07/24/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.Education:Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION (AT THE GS-9/11 LEVELS ONLY): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC. The ISO BASIC Training Program is approximately 5-6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.

In order to be appointed, you must be enrolled in a qualifying and accredited educational institution pursuing a degree, diploma, or certificate.

A qualifying educational institution is a:

  • Public high school whose curriculum has been approved by a state or local governing body.
  • Private school that provides secondary education as determined under state law.
  • Home-school that is allowed to operate in a state.
  • Technical or vocational school.
  • Two (2)-year or four (4)-year college or university.
  • Graduate or professional school (e.g., law school, medical school).
  • Post-secondary home-school curriculum that has been approved by an accrediting body recognized by the Secretary of the U.S. Department of Education is qualifying.

A certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one (1) academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum. Students who take online courses are eligible to participate in the Student Internship Program so long as all other requirements are met and the school is accredited by the U.S. Department of Education.

Transcript required: Transcripts or official documentation to verify current or projected enrollment, with an accredited educational institution, must be submitted as part of the complete application package and must be received by the closing date of the vacancy announcement. If education is being used as the only means for qualifying for this position, appropriate transcripts MUST be submitted, in addition to current or projected enrollment documents, in order to support the receipt of the required level of education. Applicants full name and name of educational institution must be clearly identified on documents submitted. If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.
Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC. The ISO BASIC Training Program is approximately 5-6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.

RECENT GRADUATE PROGRAM ELIGIBILITY To meet the Program requirements, you must have obtained a qualifying degree to include an Associates, Bachelor's, Master's, Professional, Doctorate, OR obtained a Vocational, Technical degree or certificate from a qualifying educational institution, within the previous two years. Veterans who were precluded from applying due to their military service obligation, begin their two year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed six years from the date on which the degree or certification was completed.
If you have not yet conferred your degree or certificate, but will within 120 days of the closing date of this announcement, a letter from the school documenting current standing, degree being obtained and expected graduation date must be submitted with your application.
Transcript required: You must submit a copy of your college transcript (unofficial is acceptable). If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC. The ISO BASIC Training Program is approximately 5-6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.Employment Type: OTHER

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