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Itil 4 Foundation Jobs (NOW HIRING)

Kaimetrix

Project Manager - Level IV

Fort Belvoir, VA · On-site

$63 - $83.75/hr

... PMP, ITIL 4 Foundation Company : Kaimetrix is an IT support and services organization serving the commercial sector as well as private sector organizations. Founded in 2013, the company is ...

Amatriot Group, LLC

Model Based Systems Engineer

NE · On-site

$140K - $200K/yr

ITIL 4 Foundation. * FITSP-D, GDSA, CASP+, CCSP, Cloud+, CSSLP, or GSEC. Preferred Qualifications * Certifications in systems modeling. * OMG OCSMP preferred. * INCOSE membership preferred. * CSEP ...

Leidos

Network Storage Engineer - Senior

Washington, DC · On-site

$117K - $161K/yr

... ITIL 4 Foundation (or equivalent) with strong incident, problem, and change management discipline. - CCNP Data Center - NetApp Certified Data Administrator (NCDA) - ITIL 4 Foundation WORK ENVIRONMENT ...

Leidos

Network Storage Engineer - Senior

Oxon Hill, MD · On-site

$92K - $166K/yr

... ITIL 4 Foundation (or equivalent) with strong incident, problem, and change management discipline. - CCNP Data Center - NetApp Certified Data Administrator (NCDA) - ITIL 4 Foundation WORK ENVIRONMENT ...

Leidos

Network Storage Engineer - Senior

Washington, DC · On-site

$92K - $166K/yr

... ITIL 4 Foundation (or equivalent) with strong incident, problem, and change management discipline. - CCNP Data Center - NetApp Certified Data Administrator (NCDA) - ITIL 4 Foundation WORK ENVIRONMENT ...

Leidos

Network Storage Engineer - Senior

Temple Hills, MD · On-site

$92K - $166K/yr

... ITIL 4 Foundation (or equivalent) with strong incident, problem, and change management discipline. - CCNP Data Center - NetApp Certified Data Administrator (NCDA) - ITIL 4 Foundation WORK ENVIRONMENT ...

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How much do itil 4 foundation jobs pay per year?

As of Jul 14, 2026, the average yearly pay for itil 4 foundation in the United States is $96,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What jobs can I get with the ITIL 4 Foundation?

ITIL 4 Foundation certification prepares individuals for roles such as IT Service Management Analyst, Service Desk Technician, or IT Support Specialist. These roles involve managing IT services, improving processes, and supporting service delivery using ITIL best practices and tools. It is often a foundational step for careers in IT service management and related fields.

What types of projects or responsibilities are typical for professionals with ITIL 4 Foundation certification?

Professionals with ITIL 4 Foundation certification are often involved in projects focused on optimizing IT service delivery, improving incident and problem management, and supporting organizational change initiatives. Daily responsibilities might include mapping and refining IT processes, working with service desk teams to resolve user issues, documenting best practices, and ensuring adherence to ITIL standards. These professionals also collaborate closely with process owners, technical teams, and business stakeholders to ensure IT services align with business needs. This hands-on experience not only builds deep knowledge of ITSM best practices but also opens up opportunities for advancement into senior IT service management or process improvement roles.

Is ITIL 4 outdated?

ITIL 4 is the latest version of the ITIL framework and is widely adopted in IT service management roles, including those with ITIL 4 Foundation certification. It emphasizes modern practices like Agile, DevOps, and digital transformation, making it current for today's IT environments.

What is the salary of ITIL 4 certified?

ITIL 4 certified professionals, such as IT service managers or process analysts, typically earn salaries ranging from $70,000 to $120,000 annually, depending on experience, location, and industry. Certification can enhance job prospects and salary potential in IT service management roles that utilize ITIL frameworks.

What jobs pay $700 a day?

In the ITIL 4 Foundation context, high-paying roles such as IT Service Manager, IT Consultant, or Senior IT Project Manager can earn around $700 or more per day, especially with extensive experience and relevant certifications. These roles often require strong knowledge of IT service management, project coordination, and leadership skills, typically working in consulting firms or large organizations. Daily rates vary based on location, industry, and project scope.

What are the key skills and qualifications needed to thrive in the Itil 4 Foundation position, and why are they important?

To thrive in a role requiring ITIL 4 Foundation expertise, candidates need a strong understanding of IT service management principles, processes, and frameworks, typically demonstrated by holding the ITIL 4 Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell, as well as experience documenting and improving IT workflows, is highly valuable. Strong analytical thinking, problem-solving capabilities, and effective communication skills set individuals apart in collaborating with cross-functional IT teams. These skills enable professionals to streamline IT processes, enhance service quality, and contribute to organizational efficiency.

What is an ITIL 4 Foundation job?

An ITIL 4 Foundation job typically involves applying IT Service Management (ITSM) principles to improve IT operations and service delivery. Professionals in such roles use ITIL best practices to enhance efficiency, minimize risks, and align IT services with business needs. Common job titles include IT Service Manager, Support Analyst, and Change Manager. ITIL 4 Foundation certification validates an understanding of key ITSM concepts, workflows, and service lifecycle management.

More about ITIL 4 Foundation jobs
What cities are hiring for Itil 4 Foundation jobs? Cities with the most Itil 4 Foundation job openings:
What are the most commonly searched types of Itil 4 Foundation jobs? The most popular types of Itil 4 Foundation jobs are:
What states have the most Itil 4 Foundation jobs? States with the most job openings for Itil 4 Foundation jobs include:
What job categories do people searching Itil 4 Foundation jobs look for? The top searched job categories for Itil 4 Foundation jobs are:
ITIL 4 Foundation jobs near you
Infographic showing various Itil 4 Foundation job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $96,560 per year, or $46.4 per hour.
Service Desk Manager - ITIL 4 Certified

Service Desk Manager - ITIL 4 Certified

Softthink Solutions Inc

Washington, DC • On-site

Full-time

Posted 5 days ago

Job description

Service Desk Manager (ITIL 4 Certified)
Location: Washington, DC
Work Authorization: US Citizen
Job Summary
We are seeking a Service Desk Manager to lead the Technical Service Desk operations and oversee the full lifecycle of IT incidents and problems. This role ensures efficient service delivery, operational stability, and adherence to IT service management best practices.
Key Responsibilities
 Lead and manage the IT Service Desk team and daily operations
Oversee incident, problem, and service request management processes
Ensure SLA compliance and service quality standards
Drive continuous improvement in IT service delivery
Coordinate with infrastructure and application teams for issue resolution
Required Skills & Qualifications
Strong practical experience with ITIL 4 Framework (Service Operation focus)
ITIL 4 Foundation Certification (required)
Experience managing enterprise-level IT service desks
Strong leadership and communication skills