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It Support Technician Jobs in Seattle, WA (NOW HIRING)

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

BDA

Global IT Support Manager

Woodinville, WA

Global IT Support Manager - IT Operations & Infrastructure Global Support Leadership | Zero-Touch Operations | AI-Driven Experience | Digital Workplace Architecture Location Requirement: This role is ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $95K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

BDA

Global IT Support Manager

Woodinville, WA · On-site

The Global IT Support Manager leads BDA's employee support organization across 30+ locations in AMER, APAC, and EMEA. This leader is accountable for designing and operating a high-performance ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

AIT

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations, manufacturing systems, and local IT infrastructure within a fast-paced manufacturing environment. This role is ...

ait

IT Support Specialist

Bothell, WA · On-site

$31.25/hr

The IT Support Specialist provides onsite technical support for end users, workstations, manufacturing systems, and local IT infrastructure within a fast-paced manufacturing environment. This role is ...

BlackSky

IT Support Specialist

Seattle, WA · On-site

They are seeking an IT Support Specialist to provide frontline support to internal users, managing both basic and complex issues while ensuring exceptional customer service. Responsibilities : • ...

BlackSky

IT Support Specialist

Seattle, WA · On-site

They are looking for an IT Support Specialist to provide frontline support for internal users, handling both basic and complex issues while ensuring exceptional customer service. Responsibilities ...

BDA, LLC

Global IT Support Manager

Woodinville, WA · On-site

The Global IT Support Manager will lead the worldwide support operations, designing a high-performance digital workplace support ecosystem that enables employees to work securely and efficiently.

Dexian DISYS

Laboratory IT Support Specialist

Brier, WA · On-site

$32 - $33/hr

Laboratory IT Support Specialist Job details Posted 15 May 2026 Location Brier, WA 98036 Reference 1004219 Benchtop Support Specialist Bothell, WA - 100% Onsite 12 Months contract to start Pay range ...

Cynet Systems

IT / Field Support Technician

Seattle, WA · On-site

$20 - $24/hr

Perform break-fix support, troubleshoot software issues, and reimage systems and hard drives. * Execute IMACD activities including installations, moves, additions, changes, and decommissioning.

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IT Support Technician information

See Seattle, WA salary details

$16

$28

$42

How much do it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support technician in Seattle, WA is $28.53, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $32.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What are the most commonly searched types of It Support Technician jobs in Seattle, WA? The most popular types of It Support Technician jobs in Seattle, WA are:
What are popular job titles related to It Support Technician jobs in Seattle, WA? For It Support Technician jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching It Support Technician jobs in Seattle, WA look for? The top searched job categories for It Support Technician jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for It Support Technician jobs? Cities near Seattle, WA with the most It Support Technician job openings:
IT Support Technician jobs near you
Infographic showing various It Support Technician job openings in Seattle, WA as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $59,339 per year, or $28.5 per hour.

IT Support Analyst

ICONIX Waterworks

Snohomish, WA

$28 - $33.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

About the Role
  • Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions
  • Takes responsibility and is accountable for support tickets until completion and the client is satisfied with the level of service
  • Responds to users' requests for information and assists in problem resolution; escalates to the appropriate IT support personnel in accordance with established help desk policies and standards
Here's a Snapshot of How You'll Contribute to Our Team

Whatever your role, you will make a difference here

  • Ability to translate business needs into technology solutions
  • Ability to gather business requirements and translate to technology solutions
  • Ability to work independently as well as in a team environment
  • Demonstrated proficiency in working in a fast-paced business
  • Possess excellent communication skills, both written and oral
  • Possess effective communication and analytical problem-solving skills, for effective work with stakeholders
Who We're Looking For
  • High School Diploma or equivalent. Diploma/Certificate/Degree in Information Technology or related field preferred.
  • Experience using Dynamics NAV and understanding of concepts in networking (LAN/WAN), Windows servers, Virtualization, VDI deployment, Active Directory
  • Demonstrated experience using Windows operating systems and Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet browsers (Chrome, Explorer, etc.).
  • Knowledge of and ability to operate all hardware and software in use within the enterprise
  • Adept with current desktop deployment imaging technologies and concepts
  • Valid driver's license and passport
  • Familiarity in use of Help Desk ticketing systems
Why Choose ICONIX?

This is a place where you will be empowered to do your best work.We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we've got our employees covered.

  • Base Rate: $28 - $33.50 per hour, DOE
  • Employee Incentive Plan (Annual Bonus)*
  • Generous vacation/paid time-off allowance (15+ days per year starting and 12 paid holidays)
  • Flexible health benefit plans (medical, dental, vision, ancillary)
  • 401(k) plan with employer matching
  • Education assistance
  • Professional development
  • Scholarship program
  • Flexible work arrangements
  • Referral bonuses
  • Employee discount programs
  • Comprehensive employee assistance program

*For eligible employees.

Ready to build your career and realize your full potential? Apply now and join the flow! #IWW

ICONIX. Real People. Real Service. Real Solutions.

ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.

Working at ICONIX Means Being Part of a Greater Organization

ICONIX is proud to be part of the Deschenes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschenes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschenes Group

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