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It Support Technician Jobs in Bothell, WA (NOW HIRING)

IT Support Technician

Bellevue, WA · On-site

$65K - $85K/yr

  • PTO

C. 1324b(a)(3). Role: IT Support Technician Location: San Jose, CA or Bellevue, WA Role Description The IT Support Technician at Rivet is the operational backbone of our internal technology ...

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

IT Support Technician

Bellevue, WA

$27 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

IT Support Technician I

Seattle, WA · On-site

$27.17 - $40.72/hr

Position Overview The IT Support Technician I provides front-line end-user support to Adaptive employees, including onsite and remote users. In this role, you will serve as a key point of contact for ...

Field IT Support Technician

Seattle, WA

$29 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and retail distribution centers with frontline technology services. This role is ideal for someone who ...

IT Support Specialist

Marysville, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT ... As the sole IT support on site you will be the only one to carry the equipment to and from placed.

IT Support Specialist

Marysville, WA · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT ... As the sole IT support on site you will be the only one to carry the equipment to and from placed.

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

Manager, IT Support

Bellevue, WA · On-site

  • Retirement

  • PTO

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

* Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

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It Support Technician information

See Bothell, WA salary details

$15

$28

$41

How much do it support technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it support technician in Bothell, WA is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

Is IT Support Technician hard to get a job in IT support?

Getting a job as an IT Support Technician can vary depending on the region and industry demand, but generally, it requires relevant technical skills, such as knowledge of operating systems, hardware, and troubleshooting tools. Certifications like CompTIA A+ can improve job prospects, and entry-level positions are often accessible to those with basic IT knowledge and customer service skills.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000, with entry-level positions starting lower and experienced technicians earning more. Salaries can vary based on location, certifications, and experience, and many roles require knowledge of troubleshooting hardware and software, as well as customer service skills.

What job categories do people searching It Support Technician jobs in Bothell, WA look for?

The top searched job categories for It Support Technician jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for It Support Technician jobs?

Cities near Bothell, WA with the most It Support Technician job openings:

Infographic showing various It Support Technician job openings in Bothell, WA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $58,290 per year, or $28 per hour.

IT Support Technician

Rivet Industries

Bellevue, WA • On-site

$65K - $85K/yr

Full-time

PTO

Re-posted 6 days ago


Job description

About Rivet
Rivet is an American company building integrated task systems - fusing hardened hardware with software, sensors, AI, and networking - for industrial workforces and defense personnel. We create capabilities that multiply the effectiveness of every individual and withstand the world's toughest environments.
We serve the people who build, operate, maintain, and defend our way of life. From technicians and engineers to first responders and service members, they embody the hard work, ingenuity, and meritocratic values that drive Western prosperity. Yet too often they are forced to rely on outdated tools that fail under modern pressures. Rivet exists to reset that priority.
At Rivet, you'll join a mission-driven team that fuses disciplines to deliver decisive outcomes where they matter most. Whether shaping our technology, strengthening our partnerships, or building our culture, every role here contributes to equipping the front lines with the modern systems they deserve.
Work Authorization Requirement: Due to the nature of our business and compliance with federal regulations, all candidates must be a "U.S. Person". Upon hire, you will be required to provide documentation verifying your status as a U.S. Citizen, a lawful permanent resident, or a protected individual under 8 U.S.C. 1324b(a)(3).
Role: IT Support Technician
Location: San Jose, CA or Bellevue, WA
Role Description
The IT Support Technician at Rivet is the operational backbone of our internal technology environment. You are the first line of response when systems go down, machines need to be fielded, or connectivity fails - and at Rivet, those moments cannot wait. This role sits at the intersection of urgency and precision: keeping our team operational so engineers, program managers, and mission-facing personnel can stay focused on what matters. You will own the daily IT support tempo for the organization - resolving user issues quickly, standing up new workstations, and maintaining the network reliability our teams depend on. Success here means zero tolerance for unnecessary downtime, a bias toward action, and the technical competence to solve problems the right way the first time.
Responsibilities
  • Work with the INFOSEC team to manage internal IT support requests - triaging, resolving, and escalating issues with speed and precision
  • Image, configure, and deploy workstations and laptops for new and existing team members
  • Troubleshoot internet and network connectivity issues including LAN/WAN, Wi-Fi, VPN, and DNS
  • Manage user accounts, access provisioning, and password administration via Active Directory / Azure AD
  • Configure and support internal endpoint tools
  • Maintain accurate records and contribute to internal documentation and runbooks
  • Track and manage IT asset inventory through the full hardware lifecycle
  • Enforce IT security policies and best practices across the organization
  • Identify recurring failure points and surface systemic fixes - not just one-off patches

Role Requirements
  • 1+ years in a help desk, desktop support, or IT support role
  • Hands-on experience with Windows 10/11 and macOS.
  • Working knowledge of TCP/IP networking, DNS, DHCP, and Wi-Fi troubleshooting
  • Experience with Microsoft 365 administration, and remote support tools
  • CompTIA A+ or Network+ certification preferred, or actively pursuing
  • High sense of ownership - you follow through, document clearly, and don't leave problems half-solved
  • This position requires U.S. citizenship due to contract obligations; ability to obtain security clearance

EOE
Compensation may vary within the posted range based on relevant experience, skills, education, and other job-related factors. In addition to base salary, this role may be eligible for equity and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.
Rivet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Certain roles may require U.S. Person status, security clearance eligibility, or other requirements imposed by law or government contract.