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It Support Technician Jobs in Bothell, WA (NOW HIRING)

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

The IT Support Technician will provide front-line technical support to employees, ensuring that internal technology assets are running optimally and securely while delivering exemplary service to ...

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

The IT Support Technician provides front-line technical support to employees, ensuring that internal technology assets are secure and maintained to a high standard while delivering exemplary service.

American Capital Group

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

IT Support Technician | Bellevue, WA (On-Site) About American Capital Group Founded in Bellevue, Washington in 1987, American Capital Group stands proud as a leader in real estate development. With ...

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Position Purpose The IT Support Technician is the front-line technical support representative to our employees. The Technician works to ensure that First Fed's internal technology assets (desktop ...

McLane Company

Field IT Support Technician

Seattle, WA · On-site

$29 - $31/hr

Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and retail distribution centers with frontline technology services. This role is ideal for someone who ...

HeartCentrix Solutions

IT Field Technician

Bellevue, WA · On-site

$25 - $30/hr

IT Field Support Technician provides technical support for all incident and request tickets distributed by the IT Help Desk through IT Service Management System. -Administers desktop support and ...

Nintex

Manager, IT Support

Bellevue, WA · On-site

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

Nintex

Manager, IT Support

Bellevue, WA · On-site

The IT Support Manager is responsible for leading Nintex's global IT Support function and delivering a reliable, secure, and high-quality technology experience for employees worldwide. This role ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

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All JobsIt Support Technician JobsIt Support Technician Jobs in Bothell, WA

It Support Technician information

See Bothell, WA salary details

$15

$28

$41

How much do it support technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it support technician in Bothell, WA is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

Is IT Support Technician hard to get a job in IT support?

Getting a job as an IT Support Technician can vary depending on the region and industry demand, but generally, it requires relevant technical skills, such as knowledge of operating systems, hardware, and troubleshooting tools. Certifications like CompTIA A+ can improve job prospects, and entry-level positions are often accessible to those with basic IT knowledge and customer service skills.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000, with entry-level positions starting lower and experienced technicians earning more. Salaries can vary based on location, certifications, and experience, and many roles require knowledge of troubleshooting hardware and software, as well as customer service skills.
What cities near Bothell, WA are hiring for It Support Technician jobs? Cities near Bothell, WA with the most It Support Technician job openings:
It Support Technician jobs near you
Infographic showing various It Support Technician job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,290 per year, or $28 per hour.

IT Support Technician

First Fed

Seattle, WA • On-site

$24.50 - $33.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
First Fed is a local community bank on an exciting growth trajectory with 17 locations in Western Washington. The IT Support Technician will provide front-line technical support to employees, ensuring that internal technology assets are running optimally and securely while delivering exemplary service to internal customers.
Responsibilities:
• Provide technical support on all IT-related hardware, such as desktops, laptops, VDI clients, printers, phones, mobile devices, projectors, audio/video, UPS/PDUs, etc.
• Assist with Support Desk duties, including phone coverage, support for systems/apps, employee onboarding/offboarding processes, etc.
• Ensure accurate and timely documentation of issues and solutions.
• Provide “remote hands” at all First Fed sites for department -provide onsite support for remote IT team.
• Organize and maintain department hardware storage areas and inventories.
• Pull, terminate, patch, and test Ethernet cabling.
• Provide outstanding customer service to our staff and ensure that bank information is maintained in a safe and secure manner in accordance with company policies, missions, and goals.
• Ensure compliance with Bank Secrecy Act (BSA) regulations and other federal and state regulations and complete annual BSA training on time in accordance with BSA regs and internal policies and procedures.
• Attend classroom, online training, seminars, and conferences as needed.
• Maintain regular and predictable attendance and perform related duties and responsibilities as required.
• Develop and maintain a working knowledge of First Fed policies, procedures, and systems.
• Other duties as assigned
Qualifications:
Required:
• Typically requires higher education in Information Technology and/or 2 years of verifiable experience in desktop and general IT support.
• Ability to grasp complex technical concepts, diagnose, problem solve, and communicate concepts appropriately for the audience.
• Ability to communicate well with customers, peers, and management and follow detailed instructions.
• Familiar with supporting Microsoft Windows desktop operating system in a Microsoft domain environment.
• Ability to assist and monitor technology vendors.
• Valid Washington State Driver’s License and reliable transportation. Local travel to sites approximately 20% of working days with visits to each branch and business center at least once / month.
• Occasional overnight travel out of area may be required. Mileage reimbursement may be provided.
• High School Diploma required.
Preferred:
• Familiarity with VMware Horizon virtual desktop environment desired.
• Familiarity with T568A/B CAT wiring and termination desired.
• Familiar with using and supporting business apps such as Microsoft Office and Jira Service Management.
• Familiar with Windows Active Directory and with networked printers in a Windows environment.
Company:
First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. Founded in 1923, the company is headquartered in Port Angeles, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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