Etablierung effizienter Support-Prozesse und Eskalationsmechanismen * Security Operations ... IT Operations, Cloud Operations oder Site Reliability Engineering * Erfahrung in der Schaffung ...
Etablierung effizienter Support-Prozesse und Eskalationsmechanismen * Security Operations ... IT Operations, Cloud Operations oder Site Reliability Engineering * Erfahrung in der Schaffung ...
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status ...
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status ...
IT Operations Specialist
Irvine, CA · On-site
This role owns the day-to-day reliability of IT operations and facilities support, ensuring issues are anticipated, resolved efficiently, and prevented through strong systems, processes, and ...
IT Operations Specialist
Irvine, CA · On-site
This role owns the day-to-day reliability of IT operations and facilities support, ensuring issues are anticipated, resolved efficiently, and prevented through strong systems, processes, and ...
Manager, IT Operations
El Segundo, CA · Hybrid
Whether you're supporting clients directly or helping drive our business forward, every role ... The Manager, IT Operations leads the day-to-day performance, reliability, and security of the ...
Manager, IT Operations
El Segundo, CA · Hybrid
Whether you're supporting clients directly or helping drive our business forward, every role ... The Manager, IT Operations leads the day-to-day performance, reliability, and security of the ...
Support enterprise application operations, system integrations, and technology readiness for new ... Maintain IT governance documentation, policies, operational procedures, and service standards.
Support enterprise application operations, system integrations, and technology readiness for new ... Maintain IT governance documentation, policies, operational procedures, and service standards.
IT Operations Specialist
Austin, TX · On-site
With over 200 locations across 35 states, we support our agency owners, customers, and carrier ... The IT Operations Specialist keeps We Insure's cloud systems and applications running reliably ...
IT Operations Specialist
Austin, TX · On-site
With over 200 locations across 35 states, we support our agency owners, customers, and carrier ... The IT Operations Specialist keeps We Insure's cloud systems and applications running reliably ...
IT Support Lead
$150K - $157K/yr
The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...
IT Support Lead
$150K - $157K/yr
The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...
IT Operations Manager
Vienna, VA · On-site
$120K - $140K/yr
This role oversees systems administration, cloud operations, endpoint management, and user support ... Manage daily IT operations across enterprise and regulated environments, ensuring system ...
IT Operations Manager
Vienna, VA · On-site
$120K - $140K/yr
This role oversees systems administration, cloud operations, endpoint management, and user support ... Manage daily IT operations across enterprise and regulated environments, ensuring system ...
IT Operations Analyst
Plano, TX · On-site
Overview The IT Operations Analyst is responsible for monitoring, maintaining, and supporting CIVIE's IT infrastructure, applications, and day-to-day technology operations. This role works closely ...
IT Operations Analyst
Plano, TX · On-site
Overview The IT Operations Analyst is responsible for monitoring, maintaining, and supporting CIVIE's IT infrastructure, applications, and day-to-day technology operations. This role works closely ...
IT Operations Manager
Denver, CO · On-site
$120K - $155K/yr
... s Manager to run day-to-day IT operations across our business and clinical teams. This is a ... Ensure end-user support runs smoothly through your team or vendor, stepping in on escalations ...
IT Operations Manager
Denver, CO · On-site
$120K - $155K/yr
... s Manager to run day-to-day IT operations across our business and clinical teams. This is a ... Ensure end-user support runs smoothly through your team or vendor, stepping in on escalations ...
Director, IT Operations
Houston, TX · On-site
The Director also serves as an accessible technical and operational resource to internal IT staff, providing guidance, coaching, and problem-solving support. Key Responsibilities * Lead day-to-day ...
Director, IT Operations
Houston, TX · On-site
The Director also serves as an accessible technical and operational resource to internal IT staff, providing guidance, coaching, and problem-solving support. Key Responsibilities * Lead day-to-day ...
IT Operations Specialist
Westport, CT · On-site
IT Operations Specialist Dalio Family Office Overview ... The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures ...
IT Operations Specialist
Westport, CT · On-site
IT Operations Specialist Dalio Family Office Overview ... The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures ...
The IAM and IT Operations Analyst will work closely with infrastructure, security, support ... Support user lifecycle processes including onboarding, transfers, role changes, access ...
The IAM and IT Operations Analyst will work closely with infrastructure, security, support ... Support user lifecycle processes including onboarding, transfers, role changes, access ...
IT Operations Support Senior Associate//Dearborn, MI//W2
Dearborn, MI · On-site
$15.50 - $20.25/hr
IT Operations Support Senior Associate Location: 649 - Dearborn Truck Plant (DTP) Location Address: 3001 Miller Road, DEARBORN, MI, 48120 W2 Only 4days onsite 1day remote Position Description: This ...
Quick apply
IT Operations Support Senior Associate//Dearborn, MI//W2
Dearborn, MI · On-site
$15.50 - $20.25/hr
IT Operations Support Senior Associate Location: 649 - Dearborn Truck Plant (DTP) Location Address: 3001 Miller Road, DEARBORN, MI, 48120 W2 Only 4days onsite 1day remote Position Description: This ...
IT Operations Manager
Manhattan, NY · On-site
Serve as the internal owner of day-to-day IT operations, ensuring employees receive reliable support, priorities are clear, and issues are resolved with strong follow-through. * Establish and ...
IT Operations Manager
Manhattan, NY · On-site
Serve as the internal owner of day-to-day IT operations, ensuring employees receive reliable support, priorities are clear, and issues are resolved with strong follow-through. * Establish and ...
IT Operations Engineer
Midway, TN · On-site
$91K - $100K/hr
IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science ... Experience supporting Windows environments, Active Directory, and Microsoft technologies.
Quick apply
IT Operations Engineer
Midway, TN · On-site
$91K - $100K/hr
IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science ... Experience supporting Windows environments, Active Directory, and Microsoft technologies.
IT Operations Manager
Miami, FL · On-site
We are looking for an IT Operations Manager who will support both organizations and take ownership of the systems, accounts, hardware, and day-to-day technology our teams rely on to do their jobs.
Quick apply
IT Operations Manager
Miami, FL · On-site
We are looking for an IT Operations Manager who will support both organizations and take ownership of the systems, accounts, hardware, and day-to-day technology our teams rely on to do their jobs.
Position Summary The Information Technology Operations Manager, Reporting to the ITEC Campus CIO, ... Provide guidance and decision-making support for campus supported systems and communications ...
Quick apply
Position Summary The Information Technology Operations Manager, Reporting to the ITEC Campus CIO, ... Provide guidance and decision-making support for campus supported systems and communications ...
Position Summary The Information Technology Operations Manager, Reporting to the ITEC Campus CIO, ... Provide guidance and decision-making support for campus supported systems and communications ...
Position Summary The Information Technology Operations Manager, Reporting to the ITEC Campus CIO, ... Provide guidance and decision-making support for campus supported systems and communications ...
IT Operations Manager
Dallas, TX · On-site
Reporting to the VP of IT & Cybersecurity, you will own run-the-business IT operations - service ... Enforce security baselines and configuration standards; support investigation workflows for alerts ...
IT Operations Manager
Dallas, TX · On-site
Reporting to the VP of IT & Cybersecurity, you will own run-the-business IT operations - service ... Enforce security baselines and configuration standards; support investigation workflows for alerts ...
IT Operations Support information
See salary details
$13.94 - $15.95
5% of jobs
$15.95 - $17.96
7% of jobs
$19.93 is the 25th percentile. Wages below this are outliers.
$17.96 - $19.97
13% of jobs
$19.97 - $21.98
9% of jobs
$21.98 - $23.99
5% of jobs
The median wage is $25.90 / hr.
$23.99 - $26.01
11% of jobs
$26.01 - $28.02
12% of jobs
$28.02 - $30.03
9% of jobs
$30.75 is the 75th percentile. Wages above this are outliers.
$30.03 - $32.04
9% of jobs
$32.04 - $34.05
11% of jobs
$34.05 - $36.06
8% of jobs
$13
$26
$36
How much do it operations support jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for it operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.
What is an IT Operations Support?
IT Operations Support refers to professionals who are responsible for maintaining, troubleshooting, and ensuring the smooth running of an organization's IT systems and infrastructure. Their tasks typically include monitoring network performance, resolving hardware and software issues, managing backups, and supporting end-users with technical problems. They play a critical role in minimizing downtime and ensuring that technology services are reliable and efficient for business operations.
What are the key skills and qualifications needed to thrive as an IT Operations Support specialist?
To thrive as an IT Operations Support specialist, you need a solid understanding of computer networks, system administration, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with ticketing systems, remote desktop tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills ensure minimal downtime, quick resolution of technical issues, and reliable support for end-users and business operations.
What are some common challenges faced by IT Operations Support professionals, and how can they be managed effectively?
IT Operations Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple service requests simultaneously, and ensuring system uptime during critical periods. Effective management of these challenges involves developing strong prioritization skills, maintaining clear communication with both technical teams and end-users, and staying up-to-date with the latest tools and best practices. Building a collaborative relationship with other IT departments can also streamline problem resolution and enhance overall service quality.
What is the difference between It Operations Support vs Network Support Specialist?
| Aspect | It Operations Support | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, corporate IT departments, help desks | Network labs, client sites, enterprise networks |
| Employer & Industry Usage | IT service providers, large corporations, government agencies | Telecommunications, ISPs, large enterprises |
| Common Search & Comparison | Yes | Yes |
It Operations Support and Network Support Specialist roles share overlapping skills in troubleshooting, hardware, and network fundamentals. However, It Operations Support has a broader scope, including system administration, software support, and overall IT infrastructure management, while Network Support Specialists focus specifically on network hardware, configurations, and connectivity issues. Both roles are essential in maintaining IT systems, but they differ in specialization and daily responsibilities.
More about IT Operations Support jobs
What cities are hiring for It Operations Support jobs?
Cities with the most It Operations Support job openings:
What states have the most It Operations Support jobs?
States with the most job openings for It Operations Support jobs include:
What are popular job titles related to It Operations Support jobs?
For It Operations Support jobs, the most frequently searched job titles are:
Teamlead IT Operations (m/w/d)
On-site
ubiLearning Solutions GmbH
Other
Posted 26 days ago
Job description
Bei ubiMaster ermöglichen wir Schüler:innen einen live und unbegrenzten Zugang zu Nachhilfelehrer:innen - ganz nach unserer Vision: Bildung soll für alle zugänglich sein, unabhängig vom Einkommen oder sozialen Status der Eltern.
Gegründet im Jahr 2018 und seither auf einem erfolgreichen Wachstumskurs (Series-A-gefunded), bieten wir inzwischen mehr als 600.000 SchülerInnen im deutsch- und spanischsprachigen Raum Zugang zu individueller Lern- und Nachhilfe per Chat oder Videocall mit geprüften Tutorinnen und Tutoren. Nun bauen wir unser Unternehmen konsequent weiter aus. Dabei unterstützen wir einerseits Unternehmen, ihren Mitarbeitenden und deren Kindern durch maßgeschneiderte Bildungslösungen bestmögliche Perspektiven zu bieten. Andererseits helfen wir unseren Partnern, ihre Produkte und Dienstleistungen durch integrierte Bildungslösungen differenzierend im Markt zu positionieren.
Zur Verstärkung unseres Führungsteams suchen wir einen erfahrenen
Teamlead IT Operations (m/w/d)
Arbeitsort Pullach / München
der den stabilen und sicheren Betrieb unserer Plattformen verantwortet und die Bereiche IT Infrastruktur, DevOps, Support und Security Operations strategisch weiterentwickelt. In dieser Schlüsselrolle stellst Du sicher, dass unsere Entwicklungs-, Test- und Produktionsumgebungen zuverlässig, skalierbar und sicher betrieben werden und dass unsere Kunden einen erstklassigen technischen Support erhalten.
Deine Aufgaben:- IT Operations, Infrastruktur & Architektur
- Sicherstellung einer sicheren, hochverfügbaren, skalierbaren und performanten Cloud-Plattform
- Aufbau und kontinuierliche Optimierung von Monitoring-, Logging- und Incident-Management-Prozessen
- Steuerung von Cloud-Infrastrukturen sowie relevanten Dienstleistern und Technologiepartnern
- Definition und Überwachung von Service Levels, KPIs und Betriebsprozessen
- DevOps & Release Management
- Verantwortung für die Überführung von Softwareentwicklungen in den produktiven Betrieb
- Weiterentwicklung und Automatisierung von CI/CD-Pipelines
- Enge Zusammenarbeit mit Produktmanagement, Produktentwicklung und Qualitätssicherung
- Förderung einer modernen DevOps-Kultur mit hoher Automatisierung und kurzen Release-Zyklen
- Verantwortung für Change-, Release- und Deployment-Prozesse
- Customer Support
- Fachliche und disziplinarische Führung des technischen Support-Teams
- Sicherstellung einer hohen Kundenzufriedenheit und Servicequalität
- Etablierung effizienter Support-Prozesse und Eskalationsmechanismen
- Security Operations
- Verantwortung für die operative Informationssicherheit der Plattform
- Aufbau und Weiterentwicklung von Security-Monitoring- und Incident-Response-Prozessen
- Durchführung von Risikoanalysen und Schwachstellenmanagement
- Sicherstellung der Einhaltung relevanter Sicherheitsstandards und Compliance-Anforderungen
- Führung & Organisation
- Aufbau, Entwicklung und Führung eines leistungsstarken Operations-Teams
- Förderung einer Kultur von Ownership, Serviceorientierung und kontinuierlicher Verbesserung
- Budgetverantwortung für die Bereiche Operations und Infrastruktur
- Enge Zusammenarbeit mit der Geschäftsführung, Entwicklung und Produktmanagement
- Erfolgreich abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine vergleichbare Qualifikation
- Mehrjährige Erfahrung in einer leitenden Position im Bereich IT Operations, Cloud Operations oder Site Reliability Engineering
- Erfahrung in der Schaffung moderner und pragmatischer IT-Architekturen
- Erfahrung im Aufbau und Betrieb von CI/CD-Umgebungen und DevOps-Prozessen
- Kenntnisse in den Bereichen Kubernetes, Container-Technologien und Infrastucture als Code sind von Vorteil
- Gute Kenntnisse in Informationssicherheit, Security Operations und Compliance-Anforderungen
- Ausgeprägte Führungsqualitäten sowie Erfahrung im Aufbau und der Entwicklung von Teams
- Analytische, strukturierte und lösungsorientierte Arbeitsweise
- Fließende Deutsch- und Englischkenntnisse
- Verantwortung: Wir suchen Macher, die von Anfang an selbstständig agieren. Das bedeutet, dass Du bei uns eigenständig an Deinen Themen arbeitest.
- Eine Rolle mit Impact:Trage zum Wachstum von sinnstiftenden digitalen Bildungslösungen mit echtem sozialem Impact bei.
- Team: Wir arbeiten gerne zusammen und legen viel Wert auf unsere Team-Kultur. Während der Arbeitszeit, aber auch auf verschiedenen Events.
- Flexibilität:Wir sind gerne in unserem modernen Büro in München, bieten aber dennoch viel Flexibilität. Du kannst mit Home-Office-Möglichkeiten rechnen und auch das Arbeiten aus dem Ausland ist punktuell möglich.
- Learning: Bei uns erhält jedes Teammitglied ein Budget für individuelle Weiterbildungsmaßnahmen, um persönliche und berufliche Ziele zu erreichen.
- Vergütung:Neben einem marktgerechten Gehalt bieten wir eine Reihe spannender Benefits (kostenfreies Nutzen unserer Lösungen, Corporate Benefit Portal, etc.).
Ansprechpartnerin für die Stelle ist unser HR-Spezialist David, bei Fragen kannst du dich gerne bei ihm melden:career@ubimaster.de