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Hyundai Customer Service Jobs (NOW HIRING)

South Charlotte Hyundai

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Automotive Technician - Hyundai Service Tech - Up to $100K

Pineville, NC · On-site

$42K - $100K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Your expertise helps ensure our customers drive away in vehicles that are safe, reliable, and ... Job duties: Diagnose complex automotive issues using Hyundai diagnostic equipment, service ...

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All JobsHyundai Customer Service Jobs

Hyundai Customer Service information

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How much do hyundai customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hyundai customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Hyundai Customer Service representative do?

Hyundai Customer Service representatives assist customers with inquiries about Hyundai vehicles, services, warranties, and dealership locations. They handle concerns about vehicle performance, schedule maintenance appointments, and process requests for roadside assistance. Their goal is to ensure customer satisfaction by providing accurate information and resolving issues efficiently. Representatives may interact with customers over the phone, by email, or through online chat platforms.

What are the key skills and qualifications needed to thrive as a Hyundai Customer Service representative?

To thrive as a Hyundai Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and Hyundai-specific product knowledge is typically expected. Patience, a positive attitude, and active listening are essential soft skills for effectively addressing customer concerns and building rapport. These skills ensure customer satisfaction, foster brand loyalty, and help resolve issues efficiently in a competitive automotive environment.

What are some common challenges faced by Hyundai Customer Service representatives, and how can they be overcome?

Hyundai Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer concerns, and staying updated on the latest product and warranty information. To overcome these hurdles, representatives rely on strong communication skills, thorough training, and robust support from their team and supervisors. Additionally, Hyundai provides ongoing resources and knowledge bases to help employees resolve issues efficiently and maintain high customer satisfaction. Collaboration with technical and sales departments also plays a key role in ensuring accurate and timely solutions for customers.

What is the difference between Hyundai Customer Service vs Hyundai Sales Associate?

AspectHyundai Customer ServiceHyundai Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; sales training or experience preferred
Work EnvironmentDealerships, call centers, or online supportDealerships, showrooms, and sales floors
Primary ResponsibilitiesAssist customers with inquiries, service scheduling, and supportEngage customers, showcase vehicles, and close sales
Industry UsageCustomer support roles across Hyundai dealershipsSales roles within Hyundai dealerships

Hyundai Customer Service focuses on supporting customers through inquiries and service, while Hyundai Sales Associates primarily engage in selling vehicles. Both roles are essential in the dealership environment but differ in responsibilities and skill sets.

More about Hyundai Customer Service jobs

What cities are hiring for Hyundai Customer Service jobs?

Cities with the most Hyundai Customer Service job openings:

What states have the most Hyundai Customer Service jobs?

States with the most job openings for Hyundai Customer Service jobs include:

What job categories do people searching Hyundai Customer Service jobs look for?

The top searched job categories for Hyundai Customer Service jobs are:

Hyundai Customer Service jobs near you
Infographic showing various Hyundai Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Automotive Rental Car Customer Service Representative

Kansas City Hyundai

Mission, KS • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Kansas City Hyundai is hiring a Automotive Rental Car Customer Service Representative to support our busy Service Department.
If you enjoy helping customers, staying organized, and working in a fast-paced environment, this is an excellent opportunity to join one of the Kansas City area's fastest-growing dealerships.
In this role, you'll assist customers with loaner vehicles, rental cars, transportation needs, vehicle check-in/check-out, and customer service while helping ensure every service visit is convenient and stress-free.
Whether you've worked in customer service, hospitality, retail, automotive, front desk, vehicle rental, or a dealership, we'd love to talk with you.
Why You'll Love Working Here

  • $18.00-$20.00 per hour
  • Weekly Pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • 3 Weeks Paid Time Off after one year
  • Paid Holidays
  • Paid Training
  • Employee Discounts on Vehicles, Parts & Service
  • Career Growth Opportunities
  • Stable, Growing Dealership
  • Friendly, Team-Oriented Culture
What You'll Do
  • Welcome customers with a friendly, professional attitude
  • Coordinate rental car and loaner vehicle reservations
  • Check customers in and out of rental and loaner vehicles
  • Complete rental agreements and required documentation
  • Explain rental policies, insurance requirements, and vehicle features
  • Inspect vehicles before and after use for cleanliness and damage
  • Ensure vehicles are clean, fueled, and ready for pickup
  • Work closely with Service Advisors to coordinate transportation for customers
  • Maintain accurate records of vehicle availability and rentals
  • Answer customer questions and resolve concerns professionally
  • Move, park, and organize vehicles throughout the dealership
  • Keep the rental office and vehicle fleet organized and presentable
  • Follow all dealership safety policies and procedures
What We're Looking For
  • Previous experience in customer service, hospitality, retail, rental cars, or automotive preferred
  • Dealership experience is helpful but not required
  • Excellent communication and people skills
  • Strong organization and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfortable using computers and learning dealership software
  • Professional attitude and appearance
  • Valid driver's license with a clean driving record
  • Reliable, dependable, and team-oriented
Great Fit For Candidates With Experience As
  • Customer Service Representative
  • Rental Car Agent
  • Rental Car Associate
  • Service Concierge
  • Dealership Customer Service Representative
  • Front Desk Receptionist
  • Guest Services Representative
  • Customer Experience Representative
  • Administrative Assistant
  • Loaner Fleet Coordinator
  • Fleet Coordinator
  • Vehicle Rental Associate
  • Service Porter
  • Hospitality Associate

Join the Kansas City Hyundai Team
At Kansas City Hyundai, we know that exceptional customer experiences begin with exceptional employees. We invest in our team through competitive pay, paid training, excellent benefits, and opportunities to grow your career within our dealership.
If you're looking for a stable company where your customer service skills are valued and your career can grow, we'd love to meet you.
Apply today!
Equal Opportunity Employer
Kansas City Hyundai is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We believe diversity strengthens our team and are committed to creating an environment where everyone has the opportunity to succeed.

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