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Hyundai Customer Service information

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How much do hyundai customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hyundai customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Hyundai Customer Service representative do?

Hyundai Customer Service representatives assist customers with inquiries about Hyundai vehicles, services, warranties, and dealership locations. They handle concerns about vehicle performance, schedule maintenance appointments, and process requests for roadside assistance. Their goal is to ensure customer satisfaction by providing accurate information and resolving issues efficiently. Representatives may interact with customers over the phone, by email, or through online chat platforms.

What are the key skills and qualifications needed to thrive as a Hyundai Customer Service representative?

To thrive as a Hyundai Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and Hyundai-specific product knowledge is typically expected. Patience, a positive attitude, and active listening are essential soft skills for effectively addressing customer concerns and building rapport. These skills ensure customer satisfaction, foster brand loyalty, and help resolve issues efficiently in a competitive automotive environment.

What are some common challenges faced by Hyundai Customer Service representatives, and how can they be overcome?

Hyundai Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer concerns, and staying updated on the latest product and warranty information. To overcome these hurdles, representatives rely on strong communication skills, thorough training, and robust support from their team and supervisors. Additionally, Hyundai provides ongoing resources and knowledge bases to help employees resolve issues efficiently and maintain high customer satisfaction. Collaboration with technical and sales departments also plays a key role in ensuring accurate and timely solutions for customers.

What is the difference between Hyundai Customer Service vs Hyundai Sales Associate?

AspectHyundai Customer ServiceHyundai Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; sales training or experience preferred
Work EnvironmentDealerships, call centers, or online supportDealerships, showrooms, and sales floors
Primary ResponsibilitiesAssist customers with inquiries, service scheduling, and supportEngage customers, showcase vehicles, and close sales
Industry UsageCustomer support roles across Hyundai dealershipsSales roles within Hyundai dealerships

Hyundai Customer Service focuses on supporting customers through inquiries and service, while Hyundai Sales Associates primarily engage in selling vehicles. Both roles are essential in the dealership environment but differ in responsibilities and skill sets.

More about Hyundai Customer Service jobs

What cities are hiring for Hyundai Customer Service jobs?

Cities with the most Hyundai Customer Service job openings:

What states have the most Hyundai Customer Service jobs?

States with the most job openings for Hyundai Customer Service jobs include:

What job categories do people searching Hyundai Customer Service jobs look for?

The top searched job categories for Hyundai Customer Service jobs are:

Hyundai Customer Service jobs near you
Infographic showing various Hyundai Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Manager

Coastal Hyundai

Melbourne, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Job Title: Coastal Hyundai Customer Experience Manager 

Company Overview: Join our dynamic team at Coastal Hyundai, where we redefine automotive excellence through unparalleled customer service and exceptional experiences. As a leading dealership in the industry, we are dedicated to delivering top-notch service and forging lasting relationships with our valued customers.

Position Overview: We are seeking a passionate and customer-centric individual to join us as a Customer Experience Manager. In this role, you will be the driving force behind our commitment to delivering exceptional service at every touchpoint. You will oversee all aspects of the customer journey, ensuring that every interaction exceeds expectations and reflects our brand's values.

Key Responsibilities:

  • Develop and implement strategies to enhance the overall customer experience, from initial inquiry to post-purchase follow-up.
  • Serve as the primary point of contact for customer feedback, inquiries, and concerns, promptly addressing and resolving issues to achieve customer satisfaction.
  • Collaborate with sales, service, and other departments to streamline processes and optimize the customer journey.
  • Utilize customer feedback and data analytics to identify areas for improvement and implement initiatives to enhance the customer experience.
  • Stay up-to-date on industry trends and best practices in customer experience management, continuously seeking opportunities for innovation and improvement.

Qualifications:

  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Excellent communication skills, both verbal and written, with the ability to effectively engage with customers and colleagues at all levels.
  • Analytical mindset, with the ability to interpret data and insights to drive informed decisions.
  • Detail-oriented with strong organizational and time management skills.
  • Passion for the automotive industry and a genuine desire to create memorable experiences for customers.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer match.
  • Paid time off and holidays.
  • Ongoing training and development opportunities.
  • Employee discounts on vehicle purchases, service, and parts.

Join Our Team: If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, team-oriented environment, we want to hear from you! Join us at Coastal Hyundai and be part of a winning team that is dedicated to excellence in every aspect of the automotive industry.

How to Apply: To apply for the Customer Experience Manager position, please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. We look forward to welcoming you to our team!

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