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Hvac Service Dispatcher Jobs (NOW HIRING)

National HVAC Service

HVAC Service Technician

Hope, AR · On-site

  • Medical

  • Retirement

  • PTO

Service technicians work closely with the dispatcher and their team leader for daily assignments ... National HVAC Service provides exceptional HVAC, building automation and energy services in ...

National HVAC Service

HVAC Service Technician

Hope, AR

  • Medical

  • Retirement

  • PTO

Service technicians work closely with the dispatcher and their team leader for daily assignments ... National HVAC Service provides exceptional HVAC, building automation and energy services in ...

National HVAC Service

HVAC Service Technician

Little Rock, AR · On-site

  • Medical

  • Retirement

  • PTO

... HVAC Service by serving as the direct customer contact and is responsible for servicing products ... Service technicians work closely with the dispatcher and their team leader for daily assignments ...

National HVAC Service

HVAC Service Technician

Hope, AR · On-site

  • Medical

  • Retirement

  • PTO

Service technicians work closely with the dispatcher and their team leader for daily assignments ... National HVAC Service provides exceptional HVAC, building automation and energy services in ...

Rock Heating

HVAC Service Manager

Castle Rock, CO · On-site

$75K - $110K/yr

  • Medical

  • Retirement

  • PTO

Key Responsibilities:** - Lead and manage the HVAC service department, including service technicians, dispatchers, and administrative staff.- Develop and implement sales strategies to drive revenue ...

Rock Heating

HVAC Service Manager

Englewood, CO

$75K - $110K/yr

  • Medical

  • Retirement

  • PTO

Key Responsibilities:** - Lead and manage the HVAC service department, including service technicians, dispatchers, and administrative staff.- Develop and implement sales strategies to drive revenue ...

Ambassador Services Inc

Be Seen First

HVAC Service Manager

Owings Mills, MD · On-site

$95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with dispatch and customer service teams to optimize technician scheduling · Provide sales ... with HVAC codes and safety standards · Track department operations including technician ...

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Hvac Service Dispatcher information

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How much do hvac service dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hvac service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Hvac Service Dispatcher vs Hvac Service Technician?

AspectHvac Service DispatcherHvac Service Technician
CredentialsNone required, often some customer service or dispatching experienceEPA certification, HVAC training or technical certification
Work EnvironmentOffice-based, coordinating schedules and customer callsOn-site at customer locations, performing repairs and installations
Employer & Industry UsageUsed by HVAC companies to manage service calls and schedulingEmployed by HVAC companies to perform maintenance and repairs

The main difference is that Hvac Service Dispatchers coordinate and schedule service calls, focusing on communication and organization, while Hvac Service Technicians perform the actual repair and maintenance work on HVAC systems. Both roles are essential in the HVAC industry but serve different functions within the service process.

What are the key skills and qualifications needed to thrive as an HVAC service dispatcher, and why are they important?

To thrive as an HVAC Service Dispatcher, you need strong organizational abilities, knowledge of HVAC terminology, and often a high school diploma or equivalent. Familiarity with dispatching software, scheduling systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and multitasking skills set top performers apart in this role. These skills are crucial for coordinating technicians efficiently, ensuring timely service, and maintaining high customer satisfaction.

What is an HVAC service dispatcher?

HVAC Service Dispatchers are professionals who coordinate and schedule service calls for heating, ventilation, and air conditioning (HVAC) technicians. They are responsible for communicating with customers, prioritizing service requests, and ensuring that technicians are dispatched efficiently to address customer needs. Dispatchers play a key role in managing workflow, updating records, and providing customer support, ensuring timely and effective service delivery. Their organizational and communication skills are essential for the smooth operation of an HVAC service company.

What are some typical challenges an HVAC service dispatcher faces, and how can they be managed effectively?

HVAC Service Dispatchers often face challenges such as balancing urgent service requests, managing technician schedules, and handling unexpected changes like cancellations or emergencies. Effective communication, strong organizational skills, and the ability to prioritize tasks are essential for managing these demands. Many dispatchers also use specialized software to streamline scheduling and track job progress, which helps minimize errors and enhance customer satisfaction. Collaborating closely with technicians and maintaining a calm, solution-focused approach can make these challenges more manageable.
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Hvac Service Dispatcher jobs near you
Infographic showing various Hvac Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

HVAC Service Technician

National HVAC Service

Springdale, AR • On-site

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
The commercial service technician represents National HVAC Service by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location. Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling.
In this position you will establish and maintain a positive relationship with customers, vendors and co-workers through effective oral, written and electronic communication skills via phone, computer, and face to face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers. Communicating with customers, customer service reps/dispatchers, project managers and service managers regarding service call findings and recommendations is required. Job stress will range from moderate to extreme, with an average day being moderately stressful.
About National HVAC Service:
National HVAC Service provides exceptional HVAC, building automation and energy services in commercial, industrial and mission critical buildings. Career opportunities are abundant as we are part of the nationwide Service Logic organization comprised of similar companies working together across the United States.
Benefits Include:
  • Paid Time Off
  • Incredible healthcare benefits with low employee contribution required
  • 401(k) Plan with company match
  • Company paid holidays
  • Company vehicle
  • Company cell phone
  • Available reimbursement for continuing education and training to invest in the careers of our employees
  • Dynamic work environment focused on customer satisfaction through employee team empowerment

Requirements
  • 5+ years' experience as a HVAC Technician
  • Valid drivers' license
  • Computer literacy
  • EPA Universal certification
  • Excellent customer service skills
  • Must be able to work independently and as a team member
  • Strong communication and documentation skills
  • Satisfactory completion of company background check, drug screening, and motor vehicle report

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