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Hvac Service Dispatcher Jobs (NOW HIRING)

Quigley Heating & Air

HVAC Service Dispatcher

Dallas, TX · On-site

$22 - $27/hr

We're looking for a HVAC Service Dispatcher to join our team: This is a pivotal position in our office and the initial contact with our customers and requires someone with excellent customer service ...

Absolute Jobs

HVAC Dispatcher

Orlando, FL

$17 - $19/hr

HVAC Service Dispatcher Are you highly organized, customer-focused, and energized by a fast-paced environment. We're looking for an HVAC Service Dispatcher who can keep our service team running ...

Rosso Recruiting

HVAC Dispatcher

Marietta, GA

$30 - $35/hr

Up to $35/hour Experience: 5+ years office experience (HVAC service dispatching preferred) Availability: Full-time, on-site Start Date: ASAP About the Job We're hiring an HVAC Service Coordinator ...

National HVAC Service

HVAC Service Technician

Hope, AR · On-site

... HVAC Service by serving as the direct customer contact and is responsible for servicing products ... Service technicians work closely with the dispatcher and their team leader for daily assignments ...

Correct Temp HVAC

HVAC Service Technician

Methuen, MA · On-site

$45/hr

Correct Temp HVAC, Methuen, MA. Proudly serving homeowners and businesses in Massachusetts and New ... Good communication skills between dispatch and customers * Excellent customer service skills

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Hvac Service Dispatcher information

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How much do hvac service dispatcher jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for hvac service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Hvac Service Dispatcher vs Hvac Service Technician?

AspectHvac Service DispatcherHvac Service Technician
CredentialsNone required, often some customer service or dispatching experienceEPA certification, HVAC training or technical certification
Work EnvironmentOffice-based, coordinating schedules and customer callsOn-site at customer locations, performing repairs and installations
Employer & Industry UsageUsed by HVAC companies to manage service calls and schedulingEmployed by HVAC companies to perform maintenance and repairs

The main difference is that Hvac Service Dispatchers coordinate and schedule service calls, focusing on communication and organization, while Hvac Service Technicians perform the actual repair and maintenance work on HVAC systems. Both roles are essential in the HVAC industry but serve different functions within the service process.

What are the key skills and qualifications needed to thrive as an HVAC Service Dispatcher, and why are they important?

To thrive as an HVAC Service Dispatcher, you need strong organizational abilities, knowledge of HVAC terminology, and often a high school diploma or equivalent. Familiarity with dispatching software, scheduling systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and multitasking skills set top performers apart in this role. These skills are crucial for coordinating technicians efficiently, ensuring timely service, and maintaining high customer satisfaction.

What are HVAC Service Dispatchers?

HVAC Service Dispatchers are professionals who coordinate and schedule service calls for heating, ventilation, and air conditioning (HVAC) technicians. They are responsible for communicating with customers, prioritizing service requests, and ensuring that technicians are dispatched efficiently to address customer needs. Dispatchers play a key role in managing workflow, updating records, and providing customer support, ensuring timely and effective service delivery. Their organizational and communication skills are essential for the smooth operation of an HVAC service company.

What are some typical challenges an HVAC Service Dispatcher faces, and how can they be managed effectively?

HVAC Service Dispatchers often face challenges such as balancing urgent service requests, managing technician schedules, and handling unexpected changes like cancellations or emergencies. Effective communication, strong organizational skills, and the ability to prioritize tasks are essential for managing these demands. Many dispatchers also use specialized software to streamline scheduling and track job progress, which helps minimize errors and enhance customer satisfaction. Collaborating closely with technicians and maintaining a calm, solution-focused approach can make these challenges more manageable.
More about Hvac Service Dispatcher jobs
What cities are hiring for Hvac Service Dispatcher jobs? Cities with the most Hvac Service Dispatcher job openings:
What states have the most Hvac Service Dispatcher jobs? States with the most job openings for Hvac Service Dispatcher jobs include:
What job categories do people searching Hvac Service Dispatcher jobs look for? The top searched job categories for Hvac Service Dispatcher jobs are:
Hvac Service Dispatcher jobs near you
Infographic showing various Hvac Service Dispatcher job openings in the United States as of July 2026, with employment types broken down into 19% Locum Tenens, 6% As Needed, 70% Full Time, 4% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

HVAC Service Dispatcher

Air Comfort Service Group

West Babylon, NY • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

HVAC Service Dispatcher
Full-Time Onsite – West Babylon, NY

We are seeking an experienced HVAC Service Dispatcher to join our team. This is a fast-paced position that requires excellent communication, organization, and problem-solving skills. The ideal candidate has a strong background in dispatching HVAC service technicians, understands the unique challenges of servicing New York City and Long Island, and thrives in an environment where customer service and efficiency are top priorities.

What You'll Do

  • Dispatch HVAC service technicians for commercial and residential service calls throughout Long Island and New York City.
  • Coordinate technician schedules to maximize productivity and response times.
  • Prioritize emergency service requests while balancing preventive maintenance and scheduled work.
  • Communicate with customers regarding appointment times, technician arrival, and service updates.
  • Monitor technician progress throughout the day and adjust schedules as needed.
  • Work closely with service managers and field supervisors to ensure efficient workflow.
  • Enter and maintain accurate work order information in the dispatch software.
  • Assist with customer follow-up, scheduling, and resolving service-related issues.
  • Ensure all calls are dispatched accurately and completed according to company standards.

What You Bring

  • Minimum 5 years of HVAC dispatching experience is required.
  • Thorough knowledge of New York City and Long Island geography.
  • Experience dispatching multiple technicians in a high-volume service environment.
  • Strong multitasking and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to remain calm and make sound decisions under pressure.
  • Proficient with Microsoft Office and service management software (experience with Davisware Vision or ServiceTitan is a plus).
  • Customer-focused with a positive, team-oriented attitude.

What We're Looking For

  • A dispatcher who can think ahead, solve problems, and keep technicians productive.
  • Someone who understands the urgency of HVAC service and knows how to prioritize effectively.
  • A professional who enjoys working with customers, technicians, and office staff to deliver outstanding service.

Compensation & Benefits

  • $50k-$65k competitive salary based on experience.
  • Health, dental, and vision benefits.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Opportunities for advancement and professional development.
  • A supportive team environment with a company committed to growth and operational excellence.

Why Join Air Comfort Service Group?

We offer an opportunity to join a growing company at an exciting stage, where your contributions directly impact the customer experience and how we operate day to day. It's a role with real room to make an impact and help shape what comes next. If you are dependable, professional, and ready to grow with a dynamic team, we encourage you to apply today.