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Hvac Inside Sales information

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$51.5K

$84K

How much do hvac inside sales jobs pay per year?

As of Aug 10, 2026, the average yearly pay for hvac inside sales in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Hvac Inside Sales vs Hvac Outside Sales?

AspectHvac Inside SalesHvac Outside Sales
CredentialsSales experience, HVAC knowledge, communication skillsSales experience, HVAC knowledge, communication skills
Work EnvironmentOffice-based, phone and computer workOn-site visits, client meetings, travel
Employer & Industry UsageHVAC companies, distributors, suppliersHVAC contractors, manufacturers, distributors
Search & Comparison IntentRoles focused on inside sales, customer support, order processingRoles involving direct client interaction, site visits

Hvac Inside Sales primarily involves office-based sales activities, handling customer inquiries, and processing orders. In contrast, Hvac Outside Sales focuses on face-to-face client interactions, site visits, and expanding business through direct customer engagement. Both roles require HVAC knowledge and sales skills but differ mainly in work environment and daily tasks.

What is an HVAC inside sales?

HVAC Inside Sales professionals are responsible for selling heating, ventilation, and air conditioning (HVAC) products and services from within an office environment, rather than traveling to meet clients. They typically handle incoming inquiries, provide product information, generate quotes, and process orders for contractors, builders, or end-users. Their work involves building relationships with customers over the phone or via email, supporting outside sales teams, and ensuring customer satisfaction throughout the sales process.

What are the key skills and qualifications needed to thrive as an HVAC inside sales professional, and why are they important?

To thrive as an HVAC Inside Sales professional, you need strong knowledge of HVAC products, sales techniques, and customer service skills, often supported by experience in the HVAC industry or relevant technical education. Familiarity with CRM software, quoting tools, and inventory management systems is typically required. Excellent communication, problem-solving, and relationship-building skills help you connect with customers and address their needs effectively. These abilities are crucial for building client trust, driving sales success, and ensuring customer satisfaction in a competitive market.

How does an HVAC inside sales role typically interact with field technicians and external clients?

In an HVAC Inside Sales position, you will frequently collaborate with field technicians to ensure accurate product recommendations and timely order fulfillment. You’ll serve as a key point of contact for external clients, addressing inquiries, providing quotes, and processing orders. Effective communication is crucial, as you will coordinate schedules, relay technical information, and help resolve any client or installation issues that arise. Building strong relationships with both internal teams and clients is essential for success in this role.

How hard is it to get into HVAC inside sales?

Getting into HVAC inside sales typically requires good communication skills, basic technical knowledge of HVAC systems, and some sales or customer service experience. Entry-level positions may be accessible with a high school diploma or equivalent, but having industry certifications or familiarity with sales tools can improve job prospects.
More about Hvac Inside Sales jobs
What cities are hiring for Hvac Inside Sales jobs? Cities with the most Hvac Inside Sales job openings:
What states have the most Hvac Inside Sales jobs? States with the most job openings for Hvac Inside Sales jobs include:
What job categories do people searching Hvac Inside Sales jobs look for? The top searched job categories for Hvac Inside Sales jobs are:
Hvac Inside Sales jobs near you
Infographic showing various Hvac Inside Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

HVAC Inside Sales Support Specialist

First Supply LLC

Dubuque, IA • On-site

Full-time

Re-posted 8 days ago

Job description

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

The HVAC Inside Sales Support Specialist is a customer-focused role dedicated to delivering outstanding service and operational support to the sales team. This position utilizes digital tools, ERP/CRM systems, and data insights to manage customer interactions, streamline order processing, and contribute to a seamless customer experience. Success in this role requires strong communication skills, a collaborative mindset, and attention to detail.


  • Respond promptly and professionally to HVAC customer inquiries via phone, email, and digital platforms.
  • Support the sales team by preparing quotes, processing orders, and managing customer accounts in the ERP/CRM system.
  • Provide timely information regarding product availability, lead times, and alternatives for out-of-stock items.
  • Resolve customer issues by researching problems, coordinating solutions, or escalating to appropriate teams as needed.
  • Collaborate with sales and operations teams to ensure accurate and timely order fulfillment
  • Use ERP/CRM systems to track customer interactions, order history, and follow-up activities.
  • Maintain up-to-date knowledge of products, services, and industry trends.
  • Other duties/responsibilities as assigned

  • High School Diploma or equivalent required.
  • Previous experience or knowledge in HVAC required.
  • Excellent computer skills with the ability to learn First Supply LLC’s business systems.
  • Ability to assess customer needs and provide customer satisfaction.
  • Ability to communicate information and ideas effectively with customers by telephone and in person.
  • Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved.

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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