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Human Services Program Manager Jobs in Georgia (NOW HIRING)

Kuka AG

CS Program Manager

Atlanta, GA

Make an impact The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency ...

DSV Global Transportation

Program Manager

Atlanta, GA · On-site

$100K - $110K/yr

Works to understand common customer service issues across the network; develops plans to mediate ... contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your ...

Ideate Technologies LLC

Program Manager

Atlanta, GA · On-site

The ideal candidate will have strong program management skills, experience working with financial services clients, and the ability to coordinate between business and technology teams.

New

DSV

Program Manager

Atlanta, GA · On-site

$100K - $110K/yr

Works to understand common customer service issues across the network; develops plans to mediate ... contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your ...

LIDD Consultants Inc.

Program Manager

Atlanta, GA

The Role The Program Manager is a senior delivery leader within LIDD's Project Services Office (PSO). This role is responsible for overseeing large-scale, multi-workstream client programs while ...

LIDD Consultants Inc.

Program Manager

Atlanta, GA · On-site

The Role The Program Manager is a senior delivery leader within LIDD's Project Services Office (PSO). This role is responsible for overseeing large-scale, multi-workstream client programs while ...

Holder Construction

Program Manager

Atlanta, GA · On-site

The Manager serves as the primary liaison between project leadership, Human Resources, facilitators ... Lead the program's associate integration strategy, ensuring new associates are successfully ...

EAE USA Inc

Program Manager

Tucker, GA · On-site

The Program Manager will serve as a key leader responsible for overseeing complex programs from ... construction, engineering, or service-based programs. * Experience with business process ...

Holder Construction

Program Manager

Atlanta, GA · On-site

The Manager serves as the primary liaison between project leadership, Human Resources, facilitators ... Lead the program's associate integration strategy, ensuring new associates are successfully ...

EAE USA Inc

Program Manager

Tucker, GA · On-site

The Program Manager will serve as a key leader responsible for overseeing complex programs from ... construction, engineering, or service-based programs. * Experience with business process ...

SOSi

Program Manager

Fort Eisenhower, GA · On-site

... and services integrators in the defense and government services industry. We deliver tailored ... SOSi is seeking a Program Manager to join our team in Fort Gordon, GA . We are seeking a highly ...

SOSi

Program Manager

Gordon, GA · On-site

... and services integrators in the defense and government services industry. We deliver tailored ... SOSi is seeking a Program Manager to join our team in Fort Gordon, GA . We are seeking a highly ...

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Human Services Program Manager information

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.
What are popular job titles related to Human Services Program Manager jobs in Georgia? For Human Services Program Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Human Services Program Manager jobs in Georgia look for? The top searched job categories for Human Services Program Manager jobs in Georgia are:
What cities in Georgia are hiring for Human Services Program Manager jobs? Cities in Georgia with the most Human Services Program Manager job openings:
Human Services Program Manager jobs near you

CS Program Manager

Kuka AG

Atlanta, GA

Full-time

Posted 7 days ago

Job description

Where do people love what they do, and being great at what they do?

At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact

The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency, and service quality. This role bridges cross-functional teams and aligns project outcomes with organizational goals.

In this role, you will collaborate with Customer Support organization Management team, Project teams and other teams across the organization.
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring profitability and customer satisfaction.
The CS Program Manager will carry out the duties described in this document while ensuring that they, the Project Managers and project teams under their management are driving value, standardization, cost effectiveness and supportability of solution offerings across all customer base for Swisslog WDS Americas region.

  • Collaborate and support the CS Sales organization to manage the client relationship, identify opportunities to strengthen & extend Swisslog's business relationship.
  • Act as an internal voice of the client \ advocate within Swisslog whilst balancing this with the need to protect Swisslog's reputation and profitability
  • Act as the initial escalation point for CS related topics and coordinate Swisslog resources and efforts to resolve.
    • This may require a cross functional collaboration within the SL organization (Sales, Ops, FS & GSD)
  • Collect and present the relevant performance data and information for the regular customer meetings and quarterly business reviews. 
  • Lead the Customer Service organization in:
    • Formulating issue resolution and improvement plans
    • Project execution plans and implementing project management practices
  • Promote & drive a 1st Time Right & Customer Centric culture within the Swisslog CS organization
  • Identify, document & drive lessons learned & process improvements
  • Make sure that project execution complies with all current realization process policies
  • Conduct assessments of any associated processes regarding all aspects of project management and provide guidance and tailoring when needed and based on project specific conditions.
  • Review the scope, budget and timeline for Customer Service projects.
  • Lead and Manage Project Progress meetings and Reports, provide other related project KPIs
  • Track & report on the overall project status, actual vs. forecasted effort and cost.
  • Determine overall project progress against objectives and KPI's.
  • Identify and implement new project management tools to increase efficiency and user experience.
  • Provide clarity to stakeholders and team members on current projects state.
  • Mentor new and less experienced Project Managers
What you need to succeed

Essential:

  • 5+ years of work experience and demonstrated track-record in Project Management activities
  • 3+ years of experience with leading and working across diverse, cross-functional teams
  • Have working knowledge of the Warehouse and Distribution business sector
  • Technology, product, start-up experience is a bonus. Familiarity with manufacturing environment.
  • Formal qualification: BS or BA in Engineering. Electrical Engineering,  Software Engineering, Computer Science or simila

Desirable:

  • PMP, PMI certification
  • Scrum Master certification
  • Scrum Product Owner certification
  • MBA
 Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit.

Join the journey!

Were looking forward to receiving your application!

Talent Acquisition Manager: Mai Gamble
Note for United States job postings (EEO statement):
Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

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