Human Resources Entertainment Jobs (NOW HIRING)

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Under general supervision, provide assistance in all areas of HR, including employment, communication, team member events, and record retention. Coordinate and maintain employee master files and the input of accurate data into the employee database. Assist applicants and employees by answering questions and providing guidance and information.
• Deliver internal and external guest service following the ACES model (Acknowledge with a friendly & timely greeting, Convey positivity and knowledge, Engage with the guest and provide an amazing and clean guest experience, Show Appreciation and offer a personalized farewell.)
• Maintain general office, front desk, HR lobby area, and HR areas across property, ensuring that they are neat/clean, orderly, and that all necessary information in those areas is up to date.
• Coordinate and maintain accurate entry of information into HRIS and employee files, including I-9 tracking. Perform other administrative duties, including ordering office supplies, payroll deduction completion, and badge administration.
• Handle team member questions/requests via phone and in person; manage the traffic at the HR front desk; provide guidance and assistance to applicants, current team members, and department heads.
• Assist in coordinating New Hire Orientation, open interviews, and hiring events. Facilitate LMS and HRIS introduction following New Hire Orientation.
• Assist in developing and maintaining property communication, to include employee self service portal, back-of-house hallways, and updated required federal, state, and local law posters.
• Assist with execution of engagement, wellness, and retention events.
• Assist in the storage and organization of supplies for all team member events.
• Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards.
• Provide general administration and clerical support as needed.
• Maintain information and materials as confidential and secure.
• Maintain knowledge of applicable laws and policies and operates within those guidelines.

• Must be at least 21 years or older
• Must have a High school diploma or GED
• Demonstrated record of previous office experience with a similar degree of comparable complexity.
• These skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Equal Opportunity Employer