Human Resource Account Manager Jobs (NOW HIRING)

Why You Will Love Working With Us!

At Pasadena Villa - The Grove, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions.  

Our team’s foundation is client-centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, and Collaboration.  We are committed to our team and our team is committed to our clients! 

What we offer:

•        Collaborative environment dedicated to clinical excellence
•        Multiple Career Development Pathways
•        Company Supported Continuing Education & Certification
•        Multiple Health Plan Design Options Available
•        Flexible Dental & Vision Plan Options
•        100% Company Paid EAP Emotional Well-Being Support
•        100% Company Paid Critical Illness (with health enrollment plan)
•        100% Company Paid Life & ADD
•        401K with Company Match
•        Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
•        Generous Team Member Referral Program
•        Parental Leave

How You Will Contribute/Position Summary

The Human Resource Manager is responsible for supporting human resource functions for highly-specialized residential treatment centers. Duties include recruitment, on-boarding/off-boarding, reporting, supporting training and development, employee engagement, performance management, orientation and onboarding, as well as regulatory compliance with state licensure and accrediting bodies. The Human Resource Manager provides internal customer service providing information to employees, interns, and contractors regarding HR policies and procedures.

Essential Responsibilities

1. Assists with implementation and administration of human resource related initiatives under the direction of the executive leadership.  
2. Consistently models and champions core values and service standards, treatment philosophy and 5-star service.
3. Acts as the primary point of internal customer service for facility employees related to performance management, HRIS, LMS, and benefits access.
4. Supports employees and leaders with performance management and employee relations matters in a neutral and unbiased manner.
5. Responds to inquiries in a timely manner, escalating items through appropriate channels as necessary. 
6. Maintains accurate and confidential personnel records ensuring compliance with legal and regulatory requirements.
7. Assists with maintaining HRIS ensuring accuracy and integrity of data and compiles reports from database, as needed.
8. Coordinates and facilitates new employee/intern orientation and onboarding processes, ensuring the process is welcoming of new hires, intentionally designed, and effectively promoted as necessary.
9. Supports leaders in the timely completion of initial and annual performance and competency reviews.
10. Assists with benefits administration to include reporting, enrollments, terminations and coordinating open enrollment meetings/information.  
11. Maintains the payroll change sheet ensuring a high degree of accuracy.
12. Maintains organizational charts and position control documents.
13. Enrolls new employees in Relias and assists with the reporting and compliance process.
14. Monitors dates for compliance with competency assessment dates, certifications, license, etc.
15. Processes retirement plan enrollments and terminations.
16. Conducts recruitment efforts utilizing applicant tracking system, places internal and external job announcements, as needed.
17. Collaborates with hiring managers, anticipates, and responds to staffing needs ensuring operations and client services are always maintained through efficient and proactive recruiting.
18. Collaborates with the Compliance Director to ensure all training and development plans/activities meet compliance/accreditation needs while positively contributing to employee development.
19. Ensures all policies are up to date and meet all program needs and regulatory requirements.

Additional Responsibilities

1. Assists with the maintenance, creation, and distribution of HR related forms and communications.
2. Regularly updates knowledge of state and federal employment law.
3. Attends meetings as requested.
4. Performs other related duties as assigned.

What We Are Seeking/Education and Experience:

Position requires a bachelor’s or equivalent in a related field and 3+ years’ experience in Human Resources or related field. PHR preferred.

Other Requirements

• Position requires incumbent to have a valid driver’s license, vehicle insurance, and an acceptable driving record for the last three years.

Pasadena Villa provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” 

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