Hr Generalist Trainee Jobs in Boca Raton, FL (NOW HIRING)

Description

Health Insurance Experts that guide you from enrollment to peace of mind!

At Catch Coverage, we're more than an Insurance organization, we're a team of dedicated,

compassionate professionals united by a mission to improve lives and elevate the customer experience.

When you join us, you become part of a forward-thinking, customer-focused culture that invests in your

growth, supports your well-being, and empowers you to make a meaningful impact on people's everyday

lives.

If you're ready to advance your career in a dynamic, innovative, and genuinely supportive environment,

apply today and discover why Catch Coverage is shaping the future of Insurance.

Job Position: HR Generalist

Location: Onsite Ft. Lauderdale, FL

PURPOSE OF THE JOB:

The HR Generalist at Catch Coverage serves as a trusted partner to employees and leadership across

the organization, supporting a broad range of human resources functions with a strong emphasis on

employee relations, workplace investigations, and performance management. This role is the frontline HR

presence for our Remote, Clearwater, Ft. Lauderdale workforce and plays a critical role in maintaining a

positive, compliant, and high-performing work environment. The HR Generalist brings a solutions-oriented

mindset, strong interpersonal skills, and the experience to navigate complex employee matters with

professionalism, confidentiality, and sound judgment.

RESPONSIBILITIES:

Serve as a point of contact for employee relations matters, providing guidance to managers and

employees on HR policies, workplace concerns, and conflict resolution.

Conduct thorough, objective, and timely workplace investigations into employee complaints, policy

violations, misconduct, and other sensitive matters, including documenting findings and

recommending appropriate corrective action.

Facilitate and participate in formal and informal hearings, disciplinary meetings, and termination

proceedings, ensuring all actions are consistent, documented, and legally defensible.

Gather, organize, and maintain thorough documentation in support of performance management

actions, corrective counseling, written warnings, PIPs, and employee dismissals.

Partner with managers to develop and execute performance improvement documents, ensuring

clarity, consistency, and appropriate follow-through.

Advise managers on documentation best practices and coach them through difficult employee

conversations to ensure outcomes are handled with professionalism and care.

Lead and facilitate new employee orientation and onboarding programs, ensuring a welcoming,

organized, and informative experience that connects new hires to the Catch Health culture from

day one.

Continuously evaluate and improve the onboarding experience to increase engagement, retention,

and time-to-productivity for new team members.

Maintain accurate and up-to-date electronic employee records, HR files, and documentation in

compliance with federal, state, and company requirements.

Support compliance with all applicable employment laws and regulations including Title VII, ADA,

FMLA, FLSA, and state-specific requirements.

Partner with HR leadership on the rollout of HR programs and initiatives.

Support HR reporting and analytics, providing data and insights to HR leadership as requested.

Serve as a resource for employees seeking guidance on HR policies, benefits questions, and

general workplace concerns, maintaining a high standard of service and confidentiality at all times.

Collaborate with cross-functional partners including Payroll, Compliance, and Operations to ensure

seamless HR service delivery.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field required.

Minimum of five (5) years of progressive HR Generalist experience.

Must be available to work fully onsite in Ft. Lauderdale, FL. This is not a remote or hybrid position.

Proficiency in HRIS systems; experience with Paylocity a plus.

High level of discretion, integrity, and sound judgment in handling confidential and sensitive

matters.

Demonstrated experience conducting workplace investigations, including documentation of findings

and recommendations for corrective action.

Experience facilitating disciplinary hearings, termination meetings, and formal employee

proceedings.

Knowledge of employment law, including Title VII, ADA, FMLA, FLSA, and applicable state

regulations.

Proven ability to gather and organize documentation in support of performance management

actions and employee dismissals.

Experience delivering new employee orientation and managing onboarding processes.

Excellent written and verbal communication skills, with the ability to communicate clearly and

professionally across all levels of the organization.

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

BENEFITS:

Paid Holidays (6)

Paid Time Off

Medical Insurance, National Plan Options

Dental Insurance

Vision Insurance

Voluntary Life and AD&D

Plans including Accident, Critical Illness, Hospital Indemnity

Employee Assistance Program

401(k) with portion of Co Match

Bereavement Leave & Jury Duty Pay

Salary:

60,000 - 65,000 USD Annually