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Hourly Problem Manager Jobs (NOW HIRING)

Burger King

Hourly Manager

Warren, MI · On-site

$13 - $17.25/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

Burger King

Hourly Manager

Adrian, MI · On-site

$12.50 - $16.50/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

Burger King

Hourly Manager

Coldwater, MI · On-site

$13.25 - $17.50/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

Burger King

Hourly Manager

Eastpointe, MI · On-site

$12.50 - $16.50/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

Burger King

Hourly Manager

Elkhart, IN · On-site

$13.25 - $17.50/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

Burger King

Hourly Manager

Elkhart, IN · On-site

$13.25 - $17.50/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

Gecko Hospitality

Hourly Shift Manager

Lake Mary, FL · On-site

$20 - $25/hr

Hourly Shift Manager Location: Lake Mary, FL Compensation: $20-$25 per hour Looking to grow your ... Solid communication and problem-solving skills * Comfortable working in a fast-paced, high-energy ...

Wendy's

Hourly Manager

Daleville, IN · On-site

$14/hr

Mad skills in problem solving, customer service and decision making. * Giving and taking direction ... the hiring manager. We get it. We get you. Our food isn't one size fits all and our job ...

Wendy's

Hourly Manager

Muncie, IN · On-site

$15/hr

Mad skills in problem solving, customer service and decision making. * Giving and taking direction ... the hiring manager. We get it. We get you. Our food isn't one size fits all and our job ...

Wendy's

Hourly Manager

Muncie, IN · On-site

$14/hr

Mad skills in problem solving, customer service and decision making. * Giving and taking direction ... the hiring manager. We get it. We get you. Our food isn't one size fits all and our job ...

Mach 1 Foods

Restaurant Hourly Manager

Midvale, UT · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

Mach 1 Foods

Restaurant Hourly Manager

Layton, UT · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

Mach 1 Foods

Restaurant Hourly Manager

West Jordan, UT · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

Mach 1 Foods

Restaurant Hourly Manager

Draper, UT · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

Mach 1 Foods

Restaurant Hourly Manager

Schenectady, NY · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

Mach 1 Foods

Restaurant Hourly Manager

Ammon, ID · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

Mach 1 Foods

Restaurant Hourly Manager

West Jordan, UT · On-site

$12 - $15/hr

Restaurant Hourly Manager *50% off Employee meals Always* Health Insurance available*$12.00-$15.00 ... a problem; working to get better every day Eagerness to learn and grow professionally and ...

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All JobsHourly Problem JobsHourly Problem Manager Jobs

Hourly Problem Manager information

See salary details

$24.5K

$59.5K

$116K

How much do hourly problem manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for hourly problem manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Hourly Problem Managers, and how can they be effectively addressed?

Hourly Problem Managers often encounter challenges such as managing multiple incidents simultaneously, prioritizing issues with limited information, and coordinating responses across diverse teams. Effective communication and strong organizational skills are essential to keep stakeholders informed and ensure timely resolution. Utilizing standardized processes and escalation procedures, as well as staying adaptable to shifting priorities, can help Hourly Problem Managers address these challenges and maintain service continuity.

What are Hourly Problem Managers?

Hourly Problem Managers are professionals responsible for monitoring, identifying, and resolving issues or incidents within a specific timeframe, often on an hourly basis. They work to ensure that problems affecting business operations are quickly addressed to minimize downtime and disruption. Their role typically involves coordinating with technical teams, tracking incident status, and implementing solutions or workarounds. Hourly Problem Managers are common in industries that require continuous operations, such as IT services and manufacturing.

What are the key skills and qualifications needed to thrive as an Hourly Problem Manager, and why are they important?

To thrive as an Hourly Problem Manager, you need strong analytical skills, incident management experience, and typically a background in IT service management (often supported by ITIL certification). Familiarity with ticketing systems like ServiceNow or Jira, as well as monitoring and reporting tools, is crucial. Excellent communication, prioritization, and conflict-resolution abilities help you coordinate teams and resolve issues efficiently. These skills and qualities ensure rapid incident resolution, minimize business disruption, and maintain high service quality.

What is the difference between Hourly Problem Manager vs Help Desk Technician?

AspectHourly Problem ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+), problem-solving skillsIT certifications (e.g., CompTIA A+), customer service skills
Work EnvironmentIT support teams, troubleshooting complex issuesHelp desk, frontline support for end-users
Employer & IndustryIT service providers, internal IT departmentsIT support companies, corporate IT departments
Search & Comparison IntentUnderstanding problem resolution roles, troubleshooting scopeBasic technical support, user assistance

The Hourly Problem Manager focuses on diagnosing and resolving complex IT issues, often coordinating with multiple teams, while Help Desk Technicians handle initial user support and basic troubleshooting. Both roles require technical certifications and are vital in IT support environments, but the Problem Manager typically deals with more advanced problems and process improvements.

More about Hourly Problem Manager jobs
What cities are hiring for Hourly Problem Manager jobs? Cities with the most Hourly Problem Manager job openings:
What are the most commonly searched types of Problem Manager jobs? The most popular types of Problem Manager jobs are:
What states have the most Hourly Problem Manager jobs? States with the most job openings for Hourly Problem Manager jobs include:
What job categories do people searching Hourly Problem Manager jobs look for? The top searched job categories for Hourly Problem Manager jobs are:
Hourly Problem Manager jobs near you
Infographic showing various Hourly Problem Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 49% Full Time, 45% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Hourly Manager

Hourly Manager

Burger King

Warren, MI • On-site

$13 - $17.25/hr

Full-time, Part-time

Medical, Dental

Posted 7 days ago

Burger King rating

4.5

Company rating: 4.5 out of 10

Based on 1,909 frontline employees who took The Breakroom Quiz

90th of 103 rated fast food restaurants

Job description

Burger King believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.
Shift Managers are responsible for:
  • Assisting the Restaurant General Manager with all facets of the successful operations for a Burger King Restaurant in all areas of People, Profitability and Operations
  • Providing a high level of leadership to the restaurant and the employees
  • Supporting the Restaurant General Manager with all aspects of generating great operations as well as sales and profit growth efficiently and effectively

Additionally, candidates should exhibit the following behaviors:
  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Drive and determination
  • Sound decision-making and problem-solving skills
  • Desire for personal and professional growth
  • Understand and be able to execute all operational procedures
  • Understand, execute and enforce all company policies and procedures

Requirements
We are looking for individuals with a desire to succeed and grow with a company, preferably with at least one year of fast-food restaurant management experience and the hunger to move your career to the next level!
  • Legally authorized to work in the United States
  • Possess a state issued driver's license
  • Must be able to pass a background check

Shift Managers will be provided with the following:
  • Thorough training program
  • Opportunity to advance
  • Flexible schedules, full and part time positions available
  • Food discounts
  • Pay increases as you master specific skill levels
  • Ongoing performance evaluations
  • Full-time benefits, health and dental

Click APPLY NOW to submit your application online!
Burger King is an Equal Opportunity Employer

What Burger King employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Burger King logo

About Burger King

Sourced by ZipRecruiter

Every day, more than 11 million guests visit Burger King restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, Burger King is the second largest fast food hamburger chain in the world. The original Home of the Whopper, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Social media

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