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General Manager Of Retail Jobs (NOW HIRING)

The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest ...

General Manager of CA

Irvine, CA · On-site

$90K - $130K/yr

General Manager of California Department: Operations Reports To: Director of National Accounts Supervises: All field operations in the assigned territory Job Classification: Full-Time, Exempt Salary ...

Boutique General Manager

Westlake, OH · On-site

$175K - $225K/yr

Boutique General Manager Company: Teddy Baldassarre Entertainment LLC Location: Westlake, Ohio (In ... We are more than just a retailer; we are educators and trusted advisors in the world of luxury ...

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General Manager Of Retail information

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$30K

$64.5K

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How much do general manager of retail jobs pay per year?

As of Jun 12, 2026, the average yearly pay for general manager of retail in the United States is $64,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a General Manager of Retail do?

A General Manager of Retail oversees the daily operations of a retail store or a group of stores, ensuring sales targets are met and customers are satisfied. They are responsible for managing staff, developing business strategies, and monitoring inventory and financial performance. General Managers also handle budgeting, marketing initiatives, and ensure compliance with company policies and industry regulations. Their role is crucial in driving store profitability, maintaining high standards of customer service, and leading teams to achieve organizational goals.

What are some common challenges faced by a General Manager of Retail, and how can they be addressed?

General Managers of Retail often encounter challenges such as managing diverse teams, meeting sales targets, and adapting to rapidly changing customer preferences. Navigating these challenges requires strong leadership skills, effective communication, and the ability to implement data-driven strategies. Building a collaborative work environment and fostering open feedback can help address team-related issues, while staying informed about industry trends and customer insights can ensure the store remains competitive and responsive to market demands.

What is the highest paying job in retail?

The highest paying roles in retail are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), with salaries often exceeding six figures. Other high-paying roles include Vice Presidents of Retail or Merchandising, who oversee large teams and strategic operations, often requiring extensive experience and leadership skills.

Which is higher, CEO or GM?

A CEO (Chief Executive Officer) is typically higher in the organizational hierarchy than a General Manager (GM). The CEO is responsible for the overall strategic direction of a company, while a GM usually oversees daily operations within a specific division or location. In retail, the GM reports to senior executives, including the CEO, depending on the company's structure.

What does a General Manager do in retail?

A retail general manager oversees daily store operations, manages staff, ensures sales targets are met, and maintains customer satisfaction. They handle staffing, inventory, budgeting, and implement policies to improve store performance, often using management tools and reporting systems.

What are the key skills and qualifications needed to thrive as a General Manager of Retail, and why are they important?

To thrive as a General Manager of Retail, you need strong leadership, business acumen, and experience in retail operations, typically supported by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and financial reporting tools is essential. Outstanding communication, problem-solving, and team-building skills set top performers apart in this role. These abilities are crucial for driving sales, ensuring operational efficiency, and fostering a positive customer and employee experience.

What is the minimum salary of GM?

The minimum salary for a General Manager of Retail varies depending on the industry, location, and company size, but entry-level positions typically start around $50,000 to $70,000 annually. Experienced GMs in large organizations can earn well over $100,000, often supplemented with bonuses and benefits. Salary expectations also depend on the candidate's skills, leadership experience, and the complexity of the retail environment.
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What cities are hiring for General Manager Of Retail jobs? Cities with the most General Manager Of Retail job openings:
What states have the most General Manager Of Retail jobs? States with the most job openings for General Manager Of Retail jobs include:
What job categories do people searching General Manager Of Retail jobs look for? The top searched job categories for General Manager Of Retail jobs are:
Infographic showing various General Manager Of Retail job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 47% Full Time, 50% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,469 per year, or $31 per hour.

NYC Manager of Retail

Krispy Kreme

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Krispy Kreme rating

5.1

Company rating: 5.1 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

54th of 103 rated fast food restaurants


Job description

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.  


The Retail Manager will be responsible for managing the retail areas within the shop. This includes, managing the front of house and store sales efforts, which may include Hot Light times, retail sales, fundraising, and suggestive selling. They will also work to achieve business plan objectives and profitability. They work to exceed customer expectations, foster a culture of teamwork, develop staff members' abilities and competencies, meet and exceed the financial objectives established for their assigned location. The Manager of Retail will be responsible for the full employee life cycle for retail Krispy Kremers.


The following positions will report directly to the Manager of Retail: Doughnut Servers, Doughnut Ambassadors, Key Holders and Supervisors.


HERE'S A TASTE OF WHAT YOU'LL BE DOING

Guest Services

  • Serve as a role model for customer-first behaviors according to company standards
  • Build a team of customer-focused employees through coaching and measurement
  • Responsible for Doughnut Ambassador deployment to focus on creating a great guest experience
  • Handle customer situations professionally
  • Handle any customer concerns
  • Respond to customer inquiries on a timely basis
  • Ensure all products meet Krispy Kreme quality standards
  • Conduct store tours
  • Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures
  • Sales
  • Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling
  • Work with the Management team to achieve business plan objectives and profitability as set forth in the store operating plan and in the established financial goals

Safety and Sanitation

  • Demonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, MVR's, etc.
  • Maintain a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc.

Equipment

  • Oversee proper upkeep of store facility and equipment

Personnel

  • Responsible for recruiting, hiring, training, and dispute resolution
  • Supervise all shift personnel including deployment of Key Holders
  • Build a team of customer-focused employees and foster teamwork
  • Demonstrate leadership in employee development
  • Assist in communicating to store employees and enforcing all store policies, standards, and practices

Accounting

  • Assist Management team in completing and managing income and expense budgets, including accounts payable/receivable, profit and loss, etc.
  • Accounting tasks such as counting and depositing revenues.
  • Assist Management team in completing required corporate reporting documentation, both financial and operational
  • Manage company resources responsibly including inventory control
  • Manage financial duties
  • Protect company assets

Leadership

  • Communicate and model company standards and policies
  • Implement efficiently and effectively directives from store, corporate, and divisional management
  • Develop and maintain store organization to promote efficient operations
  • Interface with corporate office personnel


YOUR RECIPE FOR SUCCESS

  • High school or GED required
  • 3-5 years management experience in a retail or QSR environment
  • Must be at least 21 years of age
  • Experience with sales, management, production, and customer service
  • Strong communication, organizational, and leadership skills
  • Pleasant disposition, sociable, accommodating nature, and enthusiasm
  • Self-motivation, creativity, and adaptability
  • Basic computer, telephone, and fax knowledge
  • Must perform all related competencies outlined in the Krispy Kreme Management Training Workbook
  • Post secondary education strongly preferred


*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. 


BENEFITS: 

  • Weekly Pay 
  • Career opportunities- we are growing! 
  • Comprehensive benefits (medical, vision, and dental insurance) 
  • Employee discount program 
  • 401K plan 
  • PTO  
  • Company events 
  • Education Reimbursement 
  • Adoption Assistance 
  • Life Insurance 
  • FSA/HSA Plans 
  • Pet Insurance 

Learn more at www.kkbenefits.com 

WHY KRISPY KREME? 

At Krispy Kreme, we focus on:  

  • Loving People:  
  • Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.  
  • Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. 
  • Loving Communities:  
  • At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.  
  • In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.  
  • In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.  
  • Loving Planet:  
  • We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.  
  • We are working on reducing food waste through donation efforts, animal feed, and composting programs.  

Krispy Kreme is an Equal Opportunity Employer: 

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. 

About Krispy Kreme   

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme. 


Manager of Retail starting salary is $80,000 per year.


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