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General Manager Of Retail Jobs (NOW HIRING)

Requirement: * 2+ years of retail/service sales or fitness sales experience. * Confident in ... General Manager will actively coach, train and educate our CBX team on Hospitality and Sales ...

Prepare for and effectively manage irregular operations and emergency situations Skills * Interpersonal Skills: Ability to interact with individuals at all levels of the organization * Communication:

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How much do general manager of retail jobs pay per year?

As of Sep 7, 2026, the average yearly pay for general manager of retail in the United States is $64,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a general manager of retail do?

A General Manager of Retail oversees the daily operations of a retail store or a group of stores, ensuring sales targets are met and customers are satisfied. They are responsible for managing staff, developing business strategies, and monitoring inventory and financial performance. General Managers also handle budgeting, marketing initiatives, and ensure compliance with company policies and industry regulations. Their role is crucial in driving store profitability, maintaining high standards of customer service, and leading teams to achieve organizational goals.

What are some common challenges faced by a general manager of retail, and how can they be addressed?

General Managers of Retail often encounter challenges such as managing diverse teams, meeting sales targets, and adapting to rapidly changing customer preferences. Navigating these challenges requires strong leadership skills, effective communication, and the ability to implement data-driven strategies. Building a collaborative work environment and fostering open feedback can help address team-related issues, while staying informed about industry trends and customer insights can ensure the store remains competitive and responsive to market demands.

What are the key skills and qualifications needed to thrive as a general manager of retail, and why are they important?

To thrive as a General Manager of Retail, you need strong leadership, business acumen, and experience in retail operations, typically supported by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and financial reporting tools is essential. Outstanding communication, problem-solving, and team-building skills set top performers apart in this role. These abilities are crucial for driving sales, ensuring operational efficiency, and fostering a positive customer and employee experience.

Is being a general manager of retail a stressful job?

Being a general manager of retail can be stressful due to responsibilities such as overseeing daily operations, managing staff, meeting sales targets, and handling customer complaints. The role often requires strong leadership, problem-solving skills, and the ability to work long hours, including evenings and weekends. However, stress levels vary depending on the size of the store, team dynamics, and individual coping strategies.
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Cities with the most General Manager Of Retail job openings:

What states have the most General Manager Of Retail jobs?

States with the most job openings for General Manager Of Retail jobs include:

Infographic showing various General Manager Of Retail job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,469 per year, or $31 per hour.

General Manager of the Alamo Colleges Bookstores

Barnes & Noble Education, Inc.

San Antonio, TX • On-site

$49K - $63K/yr

Other

Re-posted 21 days ago


Barnes & Noble Education rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

4th of 11 rated book shops


Job description

Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a customer-focused, sales-driven, leader to work as a General Manager in our bookstore. The General Manager will have oversight of a store or group of stores with annual volumes over $4m+ or an SM report. You will work directly or with your management team to build and maintain positive relationships with the campus community, ensure consistency with our bookselling culture, and maximize sales by operating well-managed and merchandised bookstores. You will play an integral role in the selection, evaluation, and development of managers and team members who make Barnes & Noble College the cornerstone of the campuses and communities we serve.
Responsibilities
As a General Manager you are a leader and will have oversight of a store or group of stores with annual volumes over $6m or an SM report. You are accountable for all aspects of the store- financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and for your school. A General Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver.
Expectations:
  • Execute developed business strategies and identify opportunities drive sales, increase customer satisfaction, and expand store traffic.
  • Strong delegation, follow up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline driven industry.
  • Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members.
  • Ability to identify creative solutions, learn independently, embrace change, and act as a change agent.
  • Demonstrate a calm demeanor and manage issues appropriately and with respect, setting a positive example to the Store Team at all times.
  • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable.
  • Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures.
  • Foster a fair and equitable workplace, encourage an environment where team members express their concerns and ideas.
  • Provide feedback through counseling and appraisals; relate to others, build rapport, and work collaboratively with customers, campus partners, and the Store Team.

Physical Demands:
  • Frequent movement within the store to access various departments, areas, and/or products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
  • 7+ years' supervisory experience in a retail setting preferred or a graduate of the Best Seller Program.
  • Bachelors in Business Administration or relevant field preferred.
  • Leadership experience to direct and develop a workforce of managers and sales associates.
  • Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals.
  • Familiarity with financial and customer service principles.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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