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Hotel Scheduler Jobs in Raleigh, NC (NOW HIRING)

McKibbon Hospitality

Hotel Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily ...

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All JobsHotel Scheduler JobsHotel Scheduler Jobs in Raleigh, NC

Hotel Scheduler information

See Raleigh, NC salary details

$13

$20

$29

How much do hotel scheduler jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for hotel scheduler in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.64 per hour, depending on experience, location, and employer.

What does a hotel scheduler do?

A Hotel Scheduler is responsible for organizing and managing staff schedules to ensure all shifts are properly covered in a hotel. They coordinate with different departments, handle time-off requests, and adjust timetables to meet the hotel's operational needs. Their work helps maintain efficient service and guest satisfaction by making sure the right employees are available at the right times. Hotel Schedulers often use specialized software to streamline the scheduling process and communicate changes to staff members.

What are the key skills and qualifications needed to thrive as a hotel scheduler, and why are they important?

To thrive as a Hotel Scheduler, you need strong organizational abilities, attention to detail, and a background in hospitality or administrative roles. Familiarity with hotel management software, booking systems, and scheduling tools is typically required. Excellent communication, problem-solving, and time management skills help you efficiently coordinate staff and guest needs. These competencies are crucial for ensuring smooth operations, optimal resource allocation, and superior guest experiences in a dynamic hotel environment.

What are the most common challenges faced by hotel schedulers, and how can they effectively manage last-minute changes to staff shifts?

Hotel schedulers often face challenges such as unexpected staff absences, fluctuating guest occupancy, and balancing employee availability with operational needs. To manage last-minute changes, effective communication and using scheduling software are essential. Proactively building a pool of on-call staff and maintaining open lines of communication with team members can ensure coverage and minimize disruptions. Flexibility, quick decision-making, and strong organizational skills also help schedulers adapt to dynamic hotel environments.

What is the difference between Hotel Scheduler vs Front Desk Agent?

AspectHotel SchedulerFront Desk Agent
Primary RolePlanning and managing staff schedules for hotel operationsAssisting guests, check-in/check-out, and providing information
Required SkillsScheduling software, organizational skills, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice or administrative setting within the hotelFront desk, lobby area, guest service environment
Common CertificationsNone typically required, but hospitality or administrative certifications can helpCustomer service certifications, hospitality training

While both roles are essential in hotel operations, the Hotel Scheduler focuses on staff scheduling and operational planning, whereas the Front Desk Agent interacts directly with guests. Understanding these differences helps clarify career paths and job expectations within the hospitality industry.

What are popular job titles related to Hotel Scheduler jobs in Raleigh, NC?

For Hotel Scheduler jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Hotel Scheduler jobs in Raleigh, NC look for?

The top searched job categories for Hotel Scheduler jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Hotel Scheduler jobs?

Cities near Raleigh, NC with the most Hotel Scheduler job openings:

Hotel Scheduler jobs near you
Infographic showing various Hotel Scheduler job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,416 per year, or $20.9 per hour.

Guest Relations Manager-Renaissance Raleigh Hotel

Renaissance-Hotels

Raleigh, NC • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

  • Posted on August 28, 2026
Locations

Showing 1 location

Renaissance Raleigh
4100 Main at North Hills St.
Raleigh, NC 27609, USA

  • On-site
  • Front Office
  • Full-Time
  • Requisition #: GUEST063502
Description

We are hiring a Guest Relations Manager

We are looking for a Leader that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the GRM you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our Guest Relation Managers advance in a couple years to Front Office Managers.

Role Responsibilities:

The Guest Services Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.

Essential Job Functions
  • Acts as manager on duty for hotel and manages front desk operations.
  • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems.
  • Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Behaviors Preferred

Innovative : Consistently introduces new ideas and demonstrates original thinking

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Leader : Inspires teammates to follow them

Functional Expert : Considered a thought leader on a subject

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations Preferred

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Financial : Inspired to perform well by monetary reimbursement

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience Required

Marriott FSPMS System is a PLUS

Preferred

Previous Supervisory experience in a hotel environment

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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