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Hotel Reservation Call Center Jobs (NOW HIRING)

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Fleet Response

Call Center Representative

Hudson, OH · On-site

$16/hr

Job Summary The Call Center Representative serves as the first point of contact for clients ... Coordinate rental vehicle setup and reservation confirmation when in-house rental representatives ...

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Circa Resort & Casino

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Answer incoming calls and assist with hotel reservations, guest inquiries, and general information.

Hotel Jerome

Call Center Agent

Aspen, CO · On-site

As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the ... Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of ...

corpay

Traveler Support Center Specialist

Wichita, KS

$13 - $14/hr

What We Need Corpay is looking to hire a Travel Support Center (TSC) Specialist within our Corpay ... of hotel reservation requests each day. During each outbound call, the TSC Specialist is ...

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Prior customer service/guest relations experience and previous hotel/resort work experience

Robert Half

Reservation Specialist

Lexington, KY · On-site

$16.35/hr

We have a variety of open shifts (10 available open seats) Responsibilities: • Coordinate hotel ... call center support, reservations, or a related client-facing role. • Strong written and verbal ...

corpay

Traveler Support Center Specialist

Wichita, KS

$13 - $14/hr

What We Need Corpay is looking to hire a Travel Support Center (TSC) Specialist within our Corpay ... of hotel reservation requests each day. During each outbound call, the TSC Specialist is ...

corpay

Traveler Support Center Specialist

Wichita, KS · On-site

$13 - $14/hr

What We Need Corpay is looking to hire a Travel Support Center (TSC) Specialist within our Corpay ... of hotel reservation requests each day. During each outbound call, the TSC Specialist is ...

corpay

Traveler Support Center Specialist

Wichita, KS · On-site

$13 - $14/hr

What We Need Corpay is looking to hire a Travel Support Center (TSC) Specialist within our Corpay ... of hotel reservation requests each day. During each outbound call, the TSC Specialist is ...

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Hotel Reservation Call Center information

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How much do hotel reservation call center jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hotel Reservation Call Center position, and why are they important?

To thrive as a Hotel Reservation Call Center agent, you need strong communication skills, attention to detail, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), booking software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, patience, and the ability to remain calm under pressure are key soft skills in this environment. These abilities ensure accurate bookings, guest satisfaction, and efficient handling of inquiries in a fast-paced hospitality setting.

What is the highest paying call center job?

In call centers, higher-paying roles often include supervisory, managerial, or specialized customer support positions that require advanced skills or certifications. These roles typically offer higher salaries due to increased responsibilities and experience requirements, with some specialized roles in technical support or sales reaching higher compensation levels.

What is a Hotel Reservation Call Center job?

A Hotel Reservation Call Center job involves assisting customers with booking hotel rooms over the phone. Agents provide information on room availability, pricing, amenities, and policies while ensuring a smooth reservation process. They may also handle cancellations, modifications, and special requests. Strong communication and customer service skills are essential for success in this role.

What does a typical workday look like for a Hotel Reservation Call Center agent?

A typical day as a Hotel Reservation Call Center agent involves handling incoming calls from guests looking to book, modify, or cancel reservations, while also responding to customer inquiries about room types, rates, and hotel amenities. Agents often use computerized booking systems to enter and update reservation information and must ensure accuracy and efficiency with each interaction. The role also involves collaborating with other hotel departments, such as front desk and housekeeping, to coordinate special requests or resolve issues. Work schedules may include evenings, weekends, or holidays, as call centers often operate extended hours to accommodate guests worldwide.

How to become a hotel reservation agent?

To become a hotel reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software are often preferred; some employers may provide on-the-job training. Having a flexible schedule and the ability to handle multiple inquiries efficiently are also beneficial.

How much does a reservation clerk earn?

A reservation clerk in a hotel reservation call center typically earns between $10 and $15 per hour, depending on experience, location, and employer. Some positions may offer additional benefits or bonuses based on performance or call volume.

Do hotels have call centers?

Hotel reservation call centers are dedicated departments or third-party services that handle booking inquiries, customer support, and reservation management for hotels. These call centers often operate 24/7 and use customer relationship management (CRM) tools to assist guests efficiently.
More about Hotel Reservation Call Center jobs
What cities are hiring for Hotel Reservation Call Center jobs? Cities with the most Hotel Reservation Call Center job openings:
What are the most commonly searched types of Hotel Reservation Call Center jobs? The most popular types of Hotel Reservation Call Center jobs are:
What states have the most Hotel Reservation Call Center jobs? States with the most job openings for Hotel Reservation Call Center jobs include:
What job categories do people searching Hotel Reservation Call Center jobs look for? The top searched job categories for Hotel Reservation Call Center jobs are:
Hotel Reservation Call Center jobs near you
Infographic showing various Hotel Reservation Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Call Center Sales Representative

Diamond Resorts

Las Vegas, NV

$14.75 - $18.50/hr

Full-time

Medical, Dental, Retirement

Re-posted 24 days ago

Job description

Company Description

DIAMOND RESORTS OFFERS:

  • Competitive Compensation
  • Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
  • Resort Privilege Program (eligibility for travel discounts)
  • Industry Leading Training Program
  • Real Opportunities for Growth!
Job Description

Now Hiring Call Center Representatives!

* Must be able to work a flexible schedule including nights, weekends and holidays.

Apply now at diamondresorts.com/careers
Use Job Number CC-00010E to Search for Club Agent

JOB SUMMARY

Under general supervision, the Club Agent I is responsible for providing a superior level of service to all tiers and/or levels of members of THE Club and owners of Diamond Resorts, while serving as the point of contact for all servicing requests including, but not limited to, booking resort reservations, processing payments, upselling products of THE Club, achieving all related metrics and answering general account questions for all members of THE Club.

ESSENTIAL JOB FUNCTIONS

  • Serves as overall point of contact for member's account information.

  • Creates, modifies, and cancels resort reservations and exchanges.

  • Processes member account/reservation payments.

  • Updates member account information.

  • Educates members on benefits of THE Club.

  • Completes detailed notes in comments area of member account after each interaction.

  • Researches and resolves concerns and questions raised by members.

  • Provides information to members as it relates to their account.

  • Maintains expected reservation productivity including inbound and outbound reservations.

  • Meets or exceeds required departmental expectations to be eligible for incentive programs.

  • Identifies multiple membership products and services.

  • Upsells and books tours for prospective and current owners.

  • Consistently demonstrates how We Love to Say Yes and maintains the highest standards of professionalism when interacting with management, fellow team members, and members.

  • Handles blended inbound and outbound calls.

  • Upsells various products for  THE Club.

  • Completes all required Company trainings and compliance courses as assigned.

  • Adheres to Company standards and maintains compliance with all policies and procedures.

  • Performs other related duties as assigned.

.

Qualifications

EDUCATION

       High school diploma or equivalent 

EXPERIENCE

       A minimum of (1) year of experience in the customer service and/or call center field required. 

LICENSES & CERTIFICATIONS

       Timeshare Sales License required

Additional Information

Apply now at diamondresorts.com/careers

Search CC-00010E for Platinum Agent I

Link: https://diamond.taleo.net/careersection/jobdetail.ftl?job=CC-00010E&lang=en

Apply