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Temporary Hotel Reservation Call Center Jobs (NOW HIRING)

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Robert Half

Managed Call Center

Lexington, KY · On-site

$16.35/hr

... hotel booking requests, typically covering short stays, and ensure each reservation is completed ... call center support, or a similar client-facing role. • Strong written and verbal communication ...

Addison Group

Call Center Specialist

Charlotte, NC · On-site

$18 - $22/hr

Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will ...

Addison Group

Call Center Specialist

Charlotte, NC · On-site

$18 - $22/hr

Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will ...

San Manuel Casino

Hotel Reservation Agent

Highland, CA · On-site

$16 - $19.75/hr

... Event Center, and special events. 4. Performs other duties as assigned to support the ecient ... Minimum one (1) year Hotel room sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA)

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How much do temporary hotel reservation call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for temporary hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Hotel Reservation Call Center Agent, and why are they important?

To excel as a Temporary Hotel Reservation Call Center Agent, you typically need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), multi-line phone systems, and basic computer proficiency is important. Strong communication, problem-solving abilities, and patience help agents manage guest inquiries efficiently and provide a positive experience. These skills are essential to ensure accurate bookings, resolve guest concerns, and maintain high customer satisfaction in a fast-paced environment.

What is a Temporary Hotel Reservation Call Center?

A Temporary Hotel Reservation Call Center is a service set up for a limited period to handle hotel booking inquiries and reservations over the phone. These centers are often established during peak travel seasons or special events when hotels expect higher call volumes. Staffed by trained agents, they assist customers with making reservations, answering questions about hotel services, and modifying existing bookings. The temporary nature means these centers operate only as long as there is increased demand, then scale down or close once demand returns to normal.

What are the main challenges faced by agents working in a temporary hotel reservation call center, and how can they prepare to overcome them?

Agents in a temporary hotel reservation call center often face challenges such as quickly mastering reservation software, handling high call volumes during peak seasons, and addressing diverse guest inquiries with accuracy and professionalism. To succeed, it's important to become familiar with the hotel's booking systems, actively listen to guest needs, and stay updated on current promotions or policies. Team collaboration and seeking support from supervisors can also help navigate busy periods and complex requests, making the role both dynamic and rewarding.
What cities are hiring for Temporary Hotel Reservation Call Center jobs? Cities with the most Temporary Hotel Reservation Call Center job openings:
What are the most commonly searched types of Hotel Reservation Call Center jobs? The most popular types of Hotel Reservation Call Center jobs are:
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Temporary Hotel Reservation Call Center jobs near you
Hotel Reservation Agent

Hotel Reservation Agent

Red Hawk Casino

Placerville, CA

$17.50 - $21.75/hr

Full-time

Posted 18 days ago

Job description

JOB SUMMARY

Reservation agents work in a call center environment for the resort and take incoming calls for guests inquiring about the resort. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the resort may offer and asking questions to help determine what the guest needs.

DUTIES AND RESPONSIBILITIES

  • Assist guests in making room reservations. Cancellations and modifications are also handled by this position.
  • Must be comfortable with phone work and data entry.
  • Listen and respond to guest inquiries using a positive, clear speaking voice.
  • Answer questions and offer assistance to provide guest satisfaction.
  • Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
  • Answer calls and process requests from guests. Make, return and follow-up on calls to maintain proper communications with guests, departmental staff and management staff.
  • Book, cancel, or otherwise modify room reservations as per the requests of our customers.
  • Assist guests with questions or problems they may have regarding their room or account in person, or on the telephone.
  • Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

  • Previous casino/hotel industry experience preferred.
  • High school diploma or general education degree (GED) preferred.
  • Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level
  • Must be able to work in areas containing second-hand smoke
  • Ability to perform duties with a sense of urgency
  • Must be able to walk, stand, and work on hand and knees for long periods of time
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 10 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
  • Must be at least 18 years of age.

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