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Temporary Hotel Reservation Call Center Jobs (NOW HIRING)

Golden Nugget

Call Center Agent

Laughlin, NV · On-site

$13.75 - $18/hr

Overview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and ...

Golden Nugget

Hotel Reservation Agent

Biloxi, MS · On-site

$13/hr

Handle all incoming and outgoing reservation request from Casino Host and 3rd party booking sites ... Answer all inbound call to the property while routing them to the correct department. * Assure the ...

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

PolyAd Services Inc

Call Center Agent - Temporary

Honolulu, HI · On-site

$14.75 - $19.50/hr

The Temporary Call Center Agent is responsible for communicating with customers (mainly agents and ... Provides updated reservation information and works with Operations and Dispatch teams to service ...

Addison Group

Call Center Specialist

Charlotte, NC · On-site

$18 - $22/hr

Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will ...

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Temporary Hotel Reservation Call Center information

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How much do temporary hotel reservation call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for temporary hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a temporary hotel reservation call center?

A Temporary Hotel Reservation Call Center is a service set up for a limited period to handle hotel booking inquiries and reservations over the phone. These centers are often established during peak travel seasons or special events when hotels expect higher call volumes. Staffed by trained agents, they assist customers with making reservations, answering questions about hotel services, and modifying existing bookings. The temporary nature means these centers operate only as long as there is increased demand, then scale down or close once demand returns to normal.

What are the key skills and qualifications needed to thrive as a temporary hotel reservation call center agent?

To excel as a Temporary Hotel Reservation Call Center Agent, you typically need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), multi-line phone systems, and basic computer proficiency is important. Strong communication, problem-solving abilities, and patience help agents manage guest inquiries efficiently and provide a positive experience. These skills are essential to ensure accurate bookings, resolve guest concerns, and maintain high customer satisfaction in a fast-paced environment.

What are the main challenges faced by agents working in a temporary hotel reservation call center, and how can they prepare to overcome them?

Agents in a temporary hotel reservation call center often face challenges such as quickly mastering reservation software, handling high call volumes during peak seasons, and addressing diverse guest inquiries with accuracy and professionalism. To succeed, it's important to become familiar with the hotel's booking systems, actively listen to guest needs, and stay updated on current promotions or policies. Team collaboration and seeking support from supervisors can also help navigate busy periods and complex requests, making the role both dynamic and rewarding.

How to become a temporary hotel reservation call center agent?

To become a temporary hotel reservation call center agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Prior experience in customer service or call center environments can be beneficial, and familiarity with reservation systems or booking software is often preferred. Flexibility in scheduling and the ability to handle high call volumes are also important for this role.

Is a temporary hotel reservation call center agent a good job?

A temporary hotel reservation call center agent role can provide flexible work hours and customer service experience. However, it often offers limited job security, lower pay, and minimal benefits compared to permanent positions, making it suitable for those seeking short-term employment or entry-level work.

What cities are hiring for Temporary Hotel Reservation Call Center jobs?

Cities with the most Temporary Hotel Reservation Call Center job openings:

What are the most commonly searched types of Hotel Reservation Call Center jobs?

The most popular types of Hotel Reservation Call Center jobs are:

What states have the most Temporary Hotel Reservation Call Center jobs?

States with the most job openings for Temporary Hotel Reservation Call Center jobs include:

Temporary Hotel Reservation Call Center jobs near you

Call Center Agent

Laughlin, NV • On-site

Golden Nugget
Amusement, Gambling, and Recreation • 1 - 5K employees

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

158th of 164 rated casinos

People enjoy working here

Paid breaks

Recommended by parents

Learn more about Golden Nuggetexternal

$13.75 - $18/hr

Full-time

Retirement, PTO

Posted 4 days ago

Job description

Overview
Hotel Reservation / Call Center Agents
Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in Laughlin, Nevada but will be a formal work from home position. Work from Home will be done upon satisfactory completion of on-site training.
Responsibilities
  • Answer all incoming calls in a friendly, energetic and efficient manner.
  • Answer all incoming calls for all Golden Nugget properties.
  • Provide guests with information concerning the hotel amenities and services.
  • Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations.
  • Suggest relevant upsells and convert calls into reservations.
  • Effective in following and achieving department sales goals.
  • Knowledgeable on options offered by the hotels and upsell those options. Willing to learn as options change.

Qualifications
  • The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
  • Exceptional Customer Service skills are essential for this position.
  • Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once in a fast-paced environment.
  • Detail-oriented, energetic and self-motivated, able to type efficiently and accurately at a rate of 30 WPM.
  • A speed-test will be required to confirm at-home capability. 30mbps minimum download speed is required.
  • Experience with LMS/AS-400 is required.
  • Intermediate computer skills required, i.e. Web Browsing, Email, Typing
  • MS Outlook, Excel and Word

What we offer you:
  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
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Tipped Position
This position does not earn tips

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