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Temporary Hotel Reservation Call Center Jobs (NOW HIRING)

Creek Nation Casino

Call Center Representative I

Tulsa, OK · On-site

$13.75 - $17.25/hr

Experience Must have a minimum of 6 months experience in a Hotel Reservation department, Call Center environment or in a related field preferred. Possess positive, friendly and out-going personality ...

Golden Nugget

Hotel Reservation Agent

Biloxi, MS · On-site

$13/hr

Handle all incoming and outgoing reservation request from Casino Host and 3rd party booking sites ... Answer all inbound call to the property while routing them to the correct department. * Assure the ...

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

PolyAd Services Inc

Call Center Agent - Temporary

Honolulu, HI · On-site

$14.75 - $19.50/hr

The Temporary Call Center Agent is responsible for communicating with customers (mainly agents and ... Provides updated reservation information and works with Operations and Dispatch teams to service ...

Addison Group

Call Center Specialist

Charlotte, NC · On-site

$18 - $22/hr

Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will ...

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How much do temporary hotel reservation call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for temporary hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a temporary hotel reservation call center agent?

To excel as a Temporary Hotel Reservation Call Center Agent, you typically need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), multi-line phone systems, and basic computer proficiency is important. Strong communication, problem-solving abilities, and patience help agents manage guest inquiries efficiently and provide a positive experience. These skills are essential to ensure accurate bookings, resolve guest concerns, and maintain high customer satisfaction in a fast-paced environment.

What is a temporary hotel reservation call center?

A Temporary Hotel Reservation Call Center is a service set up for a limited period to handle hotel booking inquiries and reservations over the phone. These centers are often established during peak travel seasons or special events when hotels expect higher call volumes. Staffed by trained agents, they assist customers with making reservations, answering questions about hotel services, and modifying existing bookings. The temporary nature means these centers operate only as long as there is increased demand, then scale down or close once demand returns to normal.

What are the main challenges faced by agents working in a temporary hotel reservation call center, and how can they prepare to overcome them?

Agents in a temporary hotel reservation call center often face challenges such as quickly mastering reservation software, handling high call volumes during peak seasons, and addressing diverse guest inquiries with accuracy and professionalism. To succeed, it's important to become familiar with the hotel's booking systems, actively listen to guest needs, and stay updated on current promotions or policies. Team collaboration and seeking support from supervisors can also help navigate busy periods and complex requests, making the role both dynamic and rewarding.

What cities are hiring for Temporary Hotel Reservation Call Center jobs?

Cities with the most Temporary Hotel Reservation Call Center job openings:

What are the most commonly searched types of Hotel Reservation Call Center jobs?

The most popular types of Hotel Reservation Call Center jobs are:

What states have the most Temporary Hotel Reservation Call Center jobs?

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Temporary Hotel Reservation Call Center jobs near you

Reservation Call Center Agent

Rosen Hotels & Resorts, Inc.

Orlando, FL • On-site

$15 - $18.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

Rosen Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Summary:
The Reservation Call Center Agent communicates with guests, travel agents, and referral networks to book reservations for upcoming visits. They will also provide outstanding guest service based on Company Standards by responding to incoming guest calls and inquiries in a friendly manner. Individuals must possess strong communication and listening skills, computer proficiency, and the ability to work together and build relationships.
Responsibilities:
  • Book reservations for guests and travel agents.
  • Respond to guest inquiries in a friendly manner.
  • Provide information on availability, accommodation, and amenities.
  • Accurately enter reservations using automated systems.
  • Promote hotel services and offerings to potential guests.
  • Comply with the company's drug-free and tobacco/nicotine-free policy.
  • All other duties as assigned.

Experience/Qualifications:
  • 6 + months of customer service experience preferred.
  • Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently
  • Must be able to legally work in the USA.

Education and Certification(s)/License(s):
  • High school diploma or equivalent preferred.

Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
  • Affordable Health and Dental Insurance
  • On-site Medical Center
  • Competitive Compensation
  • Holiday Pay
  • Birthday Pay
  • Paid Vacation
  • Paid Personal Days
  • Tuition Reimbursement
  • Higher Education Scholarships
  • 401(k) Retirement Savings Plan
  • Childcare Financial Assistance
  • Hospitality and Dining Discounts
  • Family Outreach Center
  • and Many More Benefits

Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates' commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.
We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.

What Rosen Hotels & Resorts employees say

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