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Internship Hotel Reservation Call Center Jobs (NOW HIRING)

Golden Nugget Hotels & Casinos

Call Center Agent

Laughlin, NV · On-site

$13.50 - $18/hr

Hotel Reservation / Call Center Agent Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in ...

Golden Nugget

Call Center Agent

Laughlin, NV · On-site

$13.75 - $18/hr

Overview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and ...

Golden Nugget

Hotel Reservation Agent

Biloxi, MS · On-site

$13/hr

Handle all incoming and outgoing reservation request from Casino Host and 3rd party booking sites ... Answer all inbound call to the property while routing them to the correct department. * Assure the ...

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

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Internship Hotel Reservation Call Center information

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How much do internship hotel reservation call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for internship hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Internship Hotel Reservation Call Center vs Hotel Reservation Agent?

AspectInternship Hotel Reservation Call CenterHotel Reservation Agent
CredentialsTypically no formal credentials required; internship may require enrollment in relevant studiesHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall center setting, often temporary or training-focusedHotel front desk or reservation office, more permanent
Employer & IndustryHotels, travel agencies, or third-party booking servicesHotels, resorts, or hospitality companies
Search & Comparison IntentLearning about entry-level or training roles in hotel reservationsSeeking full-time or experienced reservation positions

In summary, an Internship Hotel Reservation Call Center role is typically a training or entry-level position focused on customer calls and learning the reservation process, often within a call center environment. A Hotel Reservation Agent is a more permanent role with similar responsibilities but usually requires more experience and works directly within a hotel or hospitality setting.

What cities are hiring for Internship Hotel Reservation Call Center jobs?

Cities with the most Internship Hotel Reservation Call Center job openings:

What are the most commonly searched types of Hotel Reservation Call Center jobs?

The most popular types of Hotel Reservation Call Center jobs are:

What states have the most Internship Hotel Reservation Call Center jobs?

States with the most job openings for Internship Hotel Reservation Call Center jobs include:

Internship Hotel Reservation Call Center jobs near you

Call Center Agent

Laughlin, NV • On-site

Golden Nugget Hotels & Casinos
Amusement, Gambling, and Recreation • 1 - 5K employees
Learn more about Golden Nugget Hotels & Casinosexternal

$13.50 - $18/hr

Other

Retirement, PTO

Posted 4 days ago

Golden Nugget rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

157th of 164 rated casinos

Job description

Hotel Reservation / Call Center Agent

Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in Laughlin, Nevada.

Responsibilities:

  • Answer all incoming calls in a friendly, energetic and efficient manner.
  • Answer all incoming calls for all Golden Nugget properties.
  • Provide guests with information concerning the hotel amenities and services.
  • Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations.
  • Suggest relevant upsells and convert calls into reservations.
  • Effective in following and achieving department sales goals.
  • Knowledgeable on options offered by the hotels and upsell those options.
  • Willing to learn as options change.

Qualifications:

  • The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
  • Exceptional Customer Service skills are essential for this position.
  • Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once in a fast-paced environment.
  • Detail-oriented, energetic and self-motivated, able to type efficiently and accurately at a rate of 30 WPM. A speed-test will be required to confirm at-home capability. 30mbps minimum download speed is required.
  • Experience with LMS/AS-400 is required. Intermediate computer skills required, i.e. Web Browsing, Email, Typing MS Outlook, Excel and Word.

What we offer you:

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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