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Full Time Hotel Reservation Call Center Jobs (NOW HIRING)

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... Relay accurate information to guests regarding hours of operation, Hotel services, directions to ...

San Manuel Casino

Hotel Reservation Agent

Highland, CA

$16 - $19.75/hr

... Event Center, and special events. 4. Performs other duties as assigned to support the ecient ... Minimum one (1) year Hotel room sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Sky Resorts

Call Center Lead

Sky Valley, CA

$25 - $30/hr

Monitor and analyze reservation trends to determine which properties need additional revenue focus ... Coach call center agents and on-property front desk teams to improve sales techniques and guest ...

Oglebay

Call Center Supervisor

Wheeling, WV · On-site

$15.50 - $17.50/hr

Oversee the daily operations of the Call Center department and serves as a management presence in ... reservation revenue and compliance. * Ensure staff's knowledge of hotel services, features and ...

GO RENTALS

Call Center Director

Newport Beach, CA · On-site

Call Center Director** to take full ownership of our reservation teams and reimagine what a contact ... Full-Time Employee Company Benefits * Medical * Dental-Low and Vision are paid 100% by the employer ...

Mystic Lake

Call Center Representative

Prior Lake, MN

$16.50 - $20.50/hr

... reservation requests. If you think dynamically and can work at a fast pace - we are looking for you ... Uses multiple computer systems to answer all Mystic Lake Casino/Hotel guest inquiries. * Announces ...

Mystic Lake

Call Center Representative

Prior Lake, MN

$16.50 - $20.50/hr

... reservation requests. If you think dynamically and can work at a fast pace - we are looking for you ... Uses multiple computer systems to answer all Mystic Lake Casino/Hotel guest inquiries. * Announces ...

GO Rentals

Call Center Director

Newport Beach, CA · On-site

$175K - $225K/yr

Call Center Director** to take full ownership of our reservation teams and reimagine what a contact ... Full-Time Employee Company Benefits * Medical * Dental-Low and Vision are paid 100% by the employer ...

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How much do full time hotel reservation call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for full time hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
What cities are hiring for Full Time Hotel Reservation Call Center jobs? Cities with the most Full Time Hotel Reservation Call Center job openings:
What are the most commonly searched types of Hotel Reservation Call Center jobs? The most popular types of Hotel Reservation Call Center jobs are:
Full Time Hotel Reservation Call Center jobs near you
Hotel Reservation Agent

Hotel Reservation Agent

Red Hawk Casino

Placerville, CA

$17.50 - $21.75/hr

Full-time

Posted 18 days ago

Job description

JOB SUMMARY

Reservation agents work in a call center environment for the resort and take incoming calls for guests inquiring about the resort. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the resort may offer and asking questions to help determine what the guest needs.

DUTIES AND RESPONSIBILITIES

  • Assist guests in making room reservations. Cancellations and modifications are also handled by this position.
  • Must be comfortable with phone work and data entry.
  • Listen and respond to guest inquiries using a positive, clear speaking voice.
  • Answer questions and offer assistance to provide guest satisfaction.
  • Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
  • Answer calls and process requests from guests. Make, return and follow-up on calls to maintain proper communications with guests, departmental staff and management staff.
  • Book, cancel, or otherwise modify room reservations as per the requests of our customers.
  • Assist guests with questions or problems they may have regarding their room or account in person, or on the telephone.
  • Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

  • Previous casino/hotel industry experience preferred.
  • High school diploma or general education degree (GED) preferred.
  • Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level
  • Must be able to work in areas containing second-hand smoke
  • Ability to perform duties with a sense of urgency
  • Must be able to walk, stand, and work on hand and knees for long periods of time
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 10 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
  • Must be at least 18 years of age.

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