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Temporary Hotel Reservation Call Center Jobs (NOW HIRING)

Addison Group

Call Center Specialist

Charlotte, NC · On-site

$18 - $22/hr

Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will ...

San Manuel Casino

Hotel Reservation Agent

Highland, CA

$16 - $19.75/hr

... Event Center, and special events. 4. Performs other duties as assigned to support the ecient ... Minimum one (1) year Hotel room sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Sky Resorts

Call Center Lead

Sky Valley, CA · On-site

$25 - $30/hr

Monitor and analyze reservation trends to determine which properties need additional revenue focus ... Coach call center agents and on-property front desk teams to improve sales techniques and guest ...

Oglebay

Call Center Supervisor

Wheeling, WV · On-site

$15.50 - $17.50/hr

Oversee the daily operations of the Call Center department and serves as a management presence in ... reservation revenue and compliance. * Ensure staff's knowledge of hotel services, features and ...

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Temporary Hotel Reservation Call Center information

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How much do temporary hotel reservation call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for temporary hotel reservation call center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a temporary hotel reservation call center agent?

To excel as a Temporary Hotel Reservation Call Center Agent, you typically need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), multi-line phone systems, and basic computer proficiency is important. Strong communication, problem-solving abilities, and patience help agents manage guest inquiries efficiently and provide a positive experience. These skills are essential to ensure accurate bookings, resolve guest concerns, and maintain high customer satisfaction in a fast-paced environment.

What is a temporary hotel reservation call center?

A Temporary Hotel Reservation Call Center is a service set up for a limited period to handle hotel booking inquiries and reservations over the phone. These centers are often established during peak travel seasons or special events when hotels expect higher call volumes. Staffed by trained agents, they assist customers with making reservations, answering questions about hotel services, and modifying existing bookings. The temporary nature means these centers operate only as long as there is increased demand, then scale down or close once demand returns to normal.

What are the main challenges faced by agents working in a temporary hotel reservation call center, and how can they prepare to overcome them?

Agents in a temporary hotel reservation call center often face challenges such as quickly mastering reservation software, handling high call volumes during peak seasons, and addressing diverse guest inquiries with accuracy and professionalism. To succeed, it's important to become familiar with the hotel's booking systems, actively listen to guest needs, and stay updated on current promotions or policies. Team collaboration and seeking support from supervisors can also help navigate busy periods and complex requests, making the role both dynamic and rewarding.

What cities are hiring for Temporary Hotel Reservation Call Center jobs?

Cities with the most Temporary Hotel Reservation Call Center job openings:

What are the most commonly searched types of Hotel Reservation Call Center jobs?

The most popular types of Hotel Reservation Call Center jobs are:

What states have the most Temporary Hotel Reservation Call Center jobs?

States with the most job openings for Temporary Hotel Reservation Call Center jobs include:

Temporary Hotel Reservation Call Center jobs near you

Call Center Specialist

Addison Group

Charlotte, NC • On-site

$18 - $22/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Job Posting Template for Contract Roles
REQUIRED
Job Title: Call Center Specialist (Customer Support)
Location (city, state): Charlotte, NC
Compensation: $18.00 - $22.00 per hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Qualifications:
• High school diploma or equivalent required; additional customer service training or certifications are a plus.
• Previous experience in a customer service, call center, or support-focused environment preferred.
• Experience supporting business owners, event participants, or hospitality-related customers is highly desirable.
• Familiarity with customer communication platforms, phone systems, and basic computer applications.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical thinking abilities.
• Ability to multitask and manage priorities in a fast-paced environment.
• Exceptional organizational skills and attention to detail.
• Patience, professionalism, and empathy when assisting customers.
Job Description:
Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will serve as a primary point of contact for customers, providing exceptional service through phone and live chat communication while helping resolve travel-related questions and concerns
OPTIONAL
Industry: Travel Services / Customer Support
Work Schedule:
• Monday - Friday
• 9:00 AM - 5:00 PM
• Fully onsite
About Our Client:
Our client is a growing technology-driven organization that supports travel and event-related operations across a national customer base. They foster a collaborative environment focused on delivering exceptional customer experiences and operational excellence.
Key Responsibilities:
• Answer a high volume of inbound customer calls related to hotel reservations and travel accommodations.
• Monitor and respond to customer inquiries received through live chat channels.
• Assist customers with reservation changes, confirmation details, payment questions, and check-in procedures.
• Provide guidance on available resources and self-service tools.
• Troubleshoot booking issues and resolve customer concerns in accordance with established policies and procedures.
• Maintain knowledge of products, services, and reservation processes.
• Accurately document customer interactions and recurring inquiries.
• Collaborate with internal teams to ensure prompt resolution of customer issues.
• Perform additional administrative and support tasks as assigned.
Perks:
• Opportunity for long-term employment based on performance and business needs.
• Business casual work environment.
• Exposure to a fast-paced, customer-focused team.
• Work with modern customer communication tools and technologies.
Additional Details:
• Contract assignment expected to run through July and August.
• Immediate hiring need due to seasonal business demands.
• One opening available with potential for additional hiring needs.
• Start date targeted for the week of July 14th or July 21st.
• Reliable transportation required.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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