ZipRecruiter

Log In

1

Hotel Operations Supervisor Jobs (NOW HIRING)

Surfsand Resort

Hotel Operations Manager

Cannon Beach, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum of 5 years of hotel management or supervisory experience required. * Experience with a branded hotel is strongly preferred. * Training and experience in: * Hotel front desk operations * Cash ...

LBA Hospitality

Hotel Operations Manager

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hyatt Studios Jacksonville, Fl is now hiring a dynamic Operations Manager to join our ... Three years' experience supervising at least 10 associates * Three years' experience in the hotel ...

Hyatt Studios

Hotel Operations Manager

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Hyatt Studios Jacksonville, Fl is now hiring a dynamic Operations Manager to join our ... Three years' experience supervising at least 10 associates * Three years' experience in the hotel ...

HHM Hotels

Operations Supervisor

Danbury, CT · On-site

$20 - $25/hr

Operations Supervisor Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. Your Growth Path Front Office Manager - Assistant ...

Weekender Hotels

Operations Supervisor

Manchester, VT · On-site

$22 - $28/hr

We specialize in creating inspiring hotel stays for our guests in iconic destinations. This is a ... Our Operations Supervisor is responsible for supporting the General Manager in overseeing all ...

HHM Hotels

Operations Supervisor

Washington, DC

$25.80/hr

Operations Supervisor Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. Your Growth Path Front Office Manager - Assistant ...

previous pagenext page

Showing results 21-40

All JobsTourism JobsHotel JobsHotel General Manager JobsHotel Operations Supervisor Jobs

Hotel Operations Supervisor information

See salary details

$30K

$55K

$93K

How much do hotel operations supervisor jobs pay per year?

As of Aug 18, 2026, the average yearly pay for hotel operations supervisor in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a hotel operations supervisor do?

A Hotel Operations Supervisor oversees the daily operations of a hotel to ensure smooth functioning and high guest satisfaction. Their responsibilities typically include supervising front desk staff, coordinating housekeeping and maintenance, resolving guest issues, and ensuring compliance with hotel policies and standards. They also assist in training employees, monitoring inventory, and collaborating with other departments to enhance the overall guest experience. This role requires strong leadership, problem-solving, and communication skills.

What are some common challenges faced by a hotel operations supervisor, and how can they be managed effectively?

Hotel Operations Supervisors often encounter challenges such as managing diverse teams, handling guest complaints, and ensuring smooth coordination between departments like housekeeping, front desk, and maintenance. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to prioritize tasks under pressure. Successful supervisors proactively address issues, foster a supportive team environment, and maintain high service standards, which helps ensure guest satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a hotel operations supervisor, and why are they important?

To thrive as a Hotel Operations Supervisor, you need strong leadership, organizational, and customer service skills, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and basic financial software is typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure set top performers apart. These skills ensure smooth hotel operations, high guest satisfaction, and effective team management in a demanding hospitality environment.

What is the difference between Hotel Operations Supervisor vs Front Desk Supervisor?

AspectHotel Operations SupervisorFront Desk Supervisor
CredentialsExperience in hotel management, hospitality certificationsCustomer service experience, hospitality certifications often preferred
Work EnvironmentOversees multiple departments, operational tasksManages front desk staff, guest interactions
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonFocuses on overall hotel operationsFocuses on guest services and front desk activities

The Hotel Operations Supervisor oversees multiple departments and handles broader operational responsibilities, while the Front Desk Supervisor concentrates on guest services and front desk management. Both roles are essential in hotel management but differ in scope and focus.

More about Hotel Operations Supervisor jobs

What job categories do people searching Hotel Operations Supervisor jobs look for?

The top searched job categories for Hotel Operations Supervisor jobs are:

Hotel Operations Supervisor jobs near you
Infographic showing various Hotel Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Shift Mgr Hotel Operations

Resorts World Catskills

Monticello, NY • On-site

$62K/yr

Full-time

Re-posted 21 days ago

Resorts World Catskills rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

8th of 164 rated casinos

Job description

The Hotel Operations Shift Manager is responsible for supervising the Hotel operations and team members, which includes Guest Service Agents, Bell, Door and Valet Staff, Concierge, Wardrobe, Guest Room Attendants and Houseperson during shifts. The Hotel Operations Shift Manager is responsible to supervise work activities of assigned hotel operations personnel to ensure the smooth activities run in accordance to established standards.
  • To uphold and comply with Company's 5-star service Standards at all times.
  • Manage the hotel operations, employees and employee's/guest relationship.
  • Respond to guest complains.
  • Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties.
  • Accurate Payroll and scheduling towards business needs.
  • Manage and witness closing paper work and money drops.
  • Manages day-to-day Hotel operations.
  • Coordinates Front Desk activities with Guest Relations and other departments for all VIPs.
  • Performs daily guest room inspections.
  • Maintains proper credit and cash bank procedures.
  • Controls hotel inventories to achieve maximum sell out at maximum rate.
  • Attend pre-convention meetings and works closely with meeting planners to coordinate group activity.
  • Manage effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments.
  • Manage payroll and all other activities
  • Assign duties to department employees and inspect their work to ensure that standards are maintained.
  • Conduct detailed inspections of rooms and public areas daily.
  • Ensure that all vacant dirty rooms meet the required standards performed by the Guest Room Attendants
  • Ensure that all public space areas and back of house areas meet the required standards performed by Houseperson
  • Prepare and inspect VIP rooms.
  • Prioritize rooms throughout the day.
  • Inspect housekeeping carts and all equipment for proper use and cleanliness.
  • Coordinate and inspect preventative maintenance and general cleaning accommodations
  • Handle early and late check outs and assign rooms as needed.
  • Inspect Turndown service.
  • Monitor, correct and report room discrepancies
  • Assist other shift managers, managers, Directors and above with designated tasks and projects
  • Coordinate work orders with the Engineering Department and follow up until completion.
  • Conduct daily pre-shift meeting with room attendants and house attendants.
  • Investigates complaints regarding housekeeping/Front Office services and equipment and take corrective action.
  • Issue supplies and equipment to workers and oversee proper usage.
  • Participate in training new hires and monitor their progress
  • Possess understanding of revenue management, related yielding and room inventory availability and control

Essential Requirements:
  • Strong supervisory and communication skills
  • Ability to work independently.
  • Excellent time management skills.
  • Good communication skills.
  • Able to work in fast paced environment
  • Working knowledge of Microsoft Office
  • Strong Organizational skills and demonstrated problem solving skills

Knowledge/Work Experience:
  • Must be 18 years or older
  • Five (5) years Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property
  • Previous experience in a five-star facility preferred
  • Previous experience in a resort casino environment preferred
  • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
  • Working knowledge of Microsoft Office

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Resorts World Catskills employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply