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Hotel Operations Supervisor Jobs (NOW HIRING)

Mohegan

Hotel Operations Supervisor

Uncasville, CT

... in Hotel Operations * Extensive knowledge of the property and local areas and destinations ... Must attend all appropriate Human Resources Supervisor Training classes Physical Demands and Work ...

Marriott

Hotel Operations Supervisor

San Diego, CA

Within Food and Beverage operations: Complete opening and closing duties including setting up ... Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None ...

River Link Hotels

Operations Supervisor

Danbury, CT · On-site

This is a great opportunity for an experienced Front Office Manager or hotel supervisor looking to take the next step in their career. The Operations Manager will oversee the day-to-day operations of ...

Hilton Garden Inn

Operations Supervisor

Danbury, CT · On-site

This is a great opportunity for an experienced Front Office Manager or hotel supervisor looking to take the next step in their career. The Operations Manager will oversee the day-to-day operations of ...

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Hotel Operations Supervisor information

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How much do hotel operations supervisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for hotel operations supervisor in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel operations supervisor, and why are they important?

To thrive as a Hotel Operations Supervisor, you need strong leadership, organizational, and customer service skills, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and basic financial software is typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure set top performers apart. These skills ensure smooth hotel operations, high guest satisfaction, and effective team management in a demanding hospitality environment.

What are some common challenges faced by a hotel operations supervisor, and how can they be managed effectively?

Hotel Operations Supervisors often encounter challenges such as managing diverse teams, handling guest complaints, and ensuring smooth coordination between departments like housekeeping, front desk, and maintenance. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to prioritize tasks under pressure. Successful supervisors proactively address issues, foster a supportive team environment, and maintain high service standards, which helps ensure guest satisfaction and operational efficiency.

What does a hotel operations supervisor do?

A Hotel Operations Supervisor oversees the daily operations of a hotel to ensure smooth functioning and high guest satisfaction. Their responsibilities typically include supervising front desk staff, coordinating housekeeping and maintenance, resolving guest issues, and ensuring compliance with hotel policies and standards. They also assist in training employees, monitoring inventory, and collaborating with other departments to enhance the overall guest experience. This role requires strong leadership, problem-solving, and communication skills.

What is the difference between Hotel Operations Supervisor vs Front Desk Supervisor?

AspectHotel Operations SupervisorFront Desk Supervisor
CredentialsExperience in hotel management, hospitality certificationsCustomer service experience, hospitality certifications often preferred
Work EnvironmentOversees multiple departments, operational tasksManages front desk staff, guest interactions
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonFocuses on overall hotel operationsFocuses on guest services and front desk activities

The Hotel Operations Supervisor oversees multiple departments and handles broader operational responsibilities, while the Front Desk Supervisor concentrates on guest services and front desk management. Both roles are essential in hotel management but differ in scope and focus.

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What job categories do people searching Hotel Operations Supervisor jobs look for?

The top searched job categories for Hotel Operations Supervisor jobs are:

Hotel Operations Supervisor jobs near you
Infographic showing various Hotel Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operations Supervisor

Courtyard by Marriott - New Albany, Ohio

New Albany, OH

$17 - $19/hr

Full-time

Re-posted 29 days ago

Job description

Are you a hospitality leader who thrives on creating smooth operations, motivated teams, and exceptional guest experiences? As our Hotel Operations Supervisor, you’ll oversee The Bistro, Guest Services, and Housekeeping, driving excellence, safety, and efficiency across the property. You’ll lead, mentor, and inspire associates while ensuring every guest interaction exceeds expectations. If you love problem-solving, optimizing operations, and keeping a team energized, this is your chance to make a real impact!

Why You’ll Love This Job

  • Lead and inspire a dynamic team of associates.
  • Ensure the property runs flawlessly while exceeding guest expectations.
  • Influence operational strategy, budgets, and team development.
  • Work in a fast-paced, supportive, and collaborative environment.

What You’ll Be Doing

  • Managing all operations departments and holding teams accountable.
  • Optimizing staffing, labor, and budget performance.
  • Collaborating with sales and leadership to grow accounts and revenue.
  • Maintaining safety, cleanliness, and compliance with all brand and legal standards.
  • Participating in walk-throughs, inspections, and problem-solving to keep the property running at its best.

Who You Are

  • Experienced in hospitality operations with supervisory expertise.
  • A strong leader and mentor who motivates teams and fosters growth.
  • Guest-focused, adaptable, and detail-oriented.
  • Certified in CPR and TIPS with excellent driving record.