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Hotel Operations Manager Jobs in Riverside, CA (NOW HIRING)

PetSmart

Retail Operations Manager

San Bernardino, CA · On-site

$21.86 - $37.50/hr

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

San Bernardino, CA · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Heihotels

Director of Operations

Anaheim, CA

$145K - $150K/yr

Computer literacy and financial management required. * Knowledge of hotel operations, including ... marketing plans, security and safety programs, personnel and labor relations, preparation of ...

HEI Hotels and Resorts

Outlet Manager

Anaheim, CA · On-site

$62K - $70K/yr

Overview Plan and manage the Restaurant, Room Service and other food and beverage outlets as ... Knowledge of hotel operations, including marketing plans, security and safety programs, personnel ...

Rebel Hotel Company

Breakfast Attendant

Riverside, CA · On-site

$14 - $17/hr

... hotel operations? Comply with certification requirements as applicable to position to include ... Perform other tasks/jobs as assigned by the supervisor or manager? Access to back of house areas of ...

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Hotel Operations Manager information

See Riverside, CA salary details

$31.3K

$57.4K

$97K

How much do hotel operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for hotel operations manager in Riverside, CA is $57,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $66,200.00 per year, depending on experience, location, and employer.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
More about Hotel Operations Manager jobs
What are the most commonly searched types of Hotel Operations jobs in Riverside, CA? The most popular types of Hotel Operations jobs in Riverside, CA are:
What job categories do people searching Hotel Operations Manager jobs in Riverside, CA look for? The top searched job categories for Hotel Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Hotel Operations Manager jobs? Cities near Riverside, CA with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Riverside, CA as of May 2026, with employment types broken down into 59% Full Time, 31% Part Time, and 10% Contract. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $57,425 per year, or $27.6 per hour.
Retail Operations Manager

Retail Operations Manager

PetSmart

San Bernardino, CA • On-site

$21.86 - $37.50/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

PetSmart rating

6.0

Company rating: 6.0 out of 10

Based on 1,079 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Job Description
PetSmart does Anything for Pets - JOIN OUR TEAM!
Retail Operations Manager
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
  • Paid Weekly
  • Health & Wellness Benefits*
  • 401k Plan with company match
  • Paid Time off for full-time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities

Job Summary
PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
  • Participates in employment decisions such as recruiting, interviewing, and coaching.
  • Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
  • Address and administer associate complaints and grievances.
  • Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
  • Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
  • Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
  • Validates completion of assigned operational messages and engagement video compliance.
  • Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
  • Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:
  • Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
  • Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
  • Evaluates operations and seeks opportunities to continuously improve experiences and services.
  • Maintains vendor relationships, backroom standards, and communication boards.
  • Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
  • Identifies and reacts to sales trends through analysis and merchandising activities.
  • Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
  • Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
  • Ensures a safe environment for our associates, pets, and pet parents.
  • Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.

Expense Management:
  • Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
  • Analyzes inventory management reporting to identify trends, opportunities, and root causes.
  • Manages expenses such as labor and supplies, as well as any other relevant store metrics.
  • Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.

Qualifications
  • 3+ years of retail leadership or experience in a customer-focused environment.
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility
  • Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures.
  • Responsible for employment decisions and associate development.

Essential physical demands and work environment
  • Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
*In accordance with the Affordable Care Act (ACA), associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
Pay Details
$21.86 - 37.50
Pay Rate Type
Hourly

What PetSmart employees say

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Benefits

Hours and flexibility

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About PetSmart

Sourced by ZipRecruiter

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.

Industry

Retail and legal services

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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