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Hotel Manager Jobs in Springfield, MA (NOW HIRING)

Buffalo Lodging Associates

Hotel Sales Manager

Enfield, CT · On-site

$54K - $73K/yr

We are currently looking for a Sales Manager for our Hampton Inn Enfield hotel, located at 20 Phoenix Avenue, Enfield, CT 06082. Hampton Inn Enfield is one of the 50 hotel properties owned and ...

Buffalo Lodging Associates

Hotel Room Attendant

Windsor, CT · On-site

$14 - $17.50/hr

The Hampton Inn - Farmington is one of the 50 hotels owned and managed by the award winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining ...

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All JobsHotel JobsHotel Manager JobsHotel Manager Jobs in Springfield, MA

Hotel Manager information

See Springfield, MA salary details

$32.9K

$63.8K

$130.5K

How much do hotel manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for hotel manager in Springfield, MA is $63,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What are the 5 P's of hotel management?

The 5 P's of hotel management are Product, Price, Place, Promotion, and People. These elements help hotel managers develop effective strategies for operations, marketing, and guest satisfaction. Focusing on these areas ensures a well-rounded approach to managing a hotel successfully.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Hotel Chain Vice Presidents or Directors of Operations. These roles typically require extensive experience, strong leadership skills, and advanced certifications, and they can earn six-figure salaries depending on the size and location of the property.

What is the difference between Hotel Manager vs Front Desk Supervisor?

AspectHotel ManagerFront Desk Supervisor
CredentialsHospitality management degree, experience in hotel operationsHigh school diploma, experience in customer service and front desk roles
Work EnvironmentOversees entire hotel operations, including staff, finances, and guest satisfactionManages front desk staff, handles guest check-ins/outs, and resolves guest issues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonHotel Manager vs Front Desk Supervisor

The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.

What are some common challenges a Hotel Manager faces during peak seasons, and how can they effectively address them?

During peak seasons, Hotel Managers often encounter challenges such as high guest volumes, overbookings, staff shortages, and increased guest expectations. Successfully managing these challenges requires efficient scheduling, proactive communication with staff, and implementing robust reservation systems to minimize errors. Additionally, fostering a collaborative team environment and providing ongoing training helps staff handle the increased workload, ensuring consistently high service standards even during the busiest times.

What are the key skills and qualifications needed to thrive as a Hotel Manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, organizational, and financial management skills, typically supported by a degree in hospitality management or related fields. Familiarity with property management systems (PMS), booking platforms, and budgeting software is essential. Outstanding interpersonal skills, conflict resolution, and the ability to motivate teams set exceptional hotel managers apart. These skills ensure smooth operations, high guest satisfaction, and sustained business success in the competitive hospitality industry.

What Is a Hotel Manager?

A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.

How much do you get paid as a hotel manager?

Hotel managers typically earn a median annual salary of around $55,000 to $70,000, with higher earnings possible in luxury or high-demand locations. Salaries can vary based on experience, location, hotel size, and the complexity of operations managed.

Is being a hotel manager worth it?

A hotel manager oversees daily operations, staff management, and guest satisfaction, often requiring strong leadership and organizational skills. The role can offer competitive salaries and opportunities for advancement, but it also involves long hours, high stress, and responsibility for the property's success.

What does a Hotel Manager do?

A Hotel Manager oversees the daily operations of a hotel, ensuring guests have a positive experience and the business runs smoothly. Their responsibilities include managing staff, handling budgets, supervising housekeeping and maintenance, and addressing guest concerns. They also develop marketing strategies, monitor financial performance, and ensure compliance with health and safety regulations. Effective Hotel Managers possess strong leadership, communication, and problem-solving skills to maintain high standards and profitability.
More about Hotel Manager jobs
What are the most commonly searched types of Hotel jobs in Springfield, MA? The most popular types of Hotel jobs in Springfield, MA are:
What are popular job titles related to Hotel Manager jobs in Springfield, MA? For Hotel Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Hotel Manager jobs in Springfield, MA look for? The top searched job categories for Hotel Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hotel Manager jobs? Cities near Springfield, MA with the most Hotel Manager job openings:
Hotel Manager jobs near you
Hotel Sales Manager

Hotel Sales Manager

Buffalo Lodging Associates, LLC

Enfield, CT • On-site

$54K - $73K/yr

Full-time

Posted 6 days ago

Job description

We are currently looking for a Sales Manager for our Hampton Inn Enfield hotel, located at 20 Phoenix Avenue, Enfield, CT 06082.

Hampton Inn Enfield is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

  • Weekly pay
  • Paid vacation, sick days and holidays
  • Medical, dental, vision insurance
  • 401K Retirement plan with company match
  • Travel discounts on our branded properties
  • Career growth opportunities
  • Eligible for Quarterly Bonus

Role:

The primary role of the Sales Manager is to partake in outside sales calls, revenue production of the hotel, meeting or exceeding planned revenue objectives for RevPar, occupancy and average daily rate (ADR).

Must utilize a hands-on approach to be actively involved on a daily basis in securing qualifying and follow-up on leads to book clients.

Responsibilities:

    • Business Development & Lead Generation:
      • Identify and secure new business opportunities through proactive sales initiatives.
      • Develop relationships with corporate clients and travel agents.
      • Attend networking events and industry conferences to promote the hotel and generate leads.
    • Sales Strategy & Planning:
      • Develop and implement effective sales strategies to achieve revenue targets.
      • Monitor market trends and competitors to adjust sales tactics accordingly.
    • Client Relationship Management:
      • Maintain strong relationships with existing clients, ensuring repeat business and high satisfaction levels.
      • Handle negotiations, contract agreements, and pricing discussions with clients.
    • Revenue Management & Forecasting:
      • Collaborate with the revenue management team to develop pricing strategies based on demand and market conditions.
      • Monitor and report on sales performance, pipeline, and forecast to upper management.
    • Marketing & Promotion:
      • Coordinate with the marketing team to create promotional packages, campaigns, and sales materials.
    • Sales Reporting & Budgeting:
      • Prepare Weekly sales reports detailing performance and revenue.
      • Ensure all sales activities are within the budgetary guidelines and maximize ROI.

    What You Bring Us:

    The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. To succeed in the Director of Sales role, requirements are as follows:

    • A Bachelor’s degree (B.A) from a four year college or university; or two to four years related management or comparable experience is strongly preferred.
    • Familiarity with analyzing profit and loss statements and other financial data is essential.
    • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.
    • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
    • Must have valid drivers license, and acceptable driving history subject to company approval.
    • Hilton Experience Preferred.

    Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.