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Hotel Manager Jobs in Springfield, MA (NOW HIRING)

Highgate Hotels

Hotel Sales Manager

West Springfield, MA

$53K - $71K/yr

Yearly Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North ...

Buffalo Lodging Associates

Hotel Room Attendant

Windsor, CT · On-site

$14 - $17.50/hr

The Hampton Inn - Farmington is one of the 50 hotels owned and managed by the award winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

Greeting guests, complete the check- in/ check-out procedure through the Property management system ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

Greeting guests, complete the check- in/ check-out procedure through the Property management system ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

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All JobsHotel JobsHotel Manager JobsHotel Manager Jobs in Springfield, MA

Hotel Manager information

See Springfield, MA salary details

$32.9K

$63.8K

$130.5K

How much do hotel manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for hotel manager in Springfield, MA is $63,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Manager vs Front Desk Supervisor?

AspectHotel ManagerFront Desk Supervisor
CredentialsHospitality management degree, experience in hotel operationsHigh school diploma, experience in customer service and front desk roles
Work EnvironmentOversees entire hotel operations, including staff, finances, and guest satisfactionManages front desk staff, handles guest check-ins/outs, and resolves guest issues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonHotel Manager vs Front Desk Supervisor

The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.

What are some common challenges a hotel manager faces during peak seasons, and how can they effectively address them?

During peak seasons, Hotel Managers often encounter challenges such as high guest volumes, overbookings, staff shortages, and increased guest expectations. Successfully managing these challenges requires efficient scheduling, proactive communication with staff, and implementing robust reservation systems to minimize errors. Additionally, fostering a collaborative team environment and providing ongoing training helps staff handle the increased workload, ensuring consistently high service standards even during the busiest times.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, organizational, and financial management skills, typically supported by a degree in hospitality management or related fields. Familiarity with property management systems (PMS), booking platforms, and budgeting software is essential. Outstanding interpersonal skills, conflict resolution, and the ability to motivate teams set exceptional hotel managers apart. These skills ensure smooth operations, high guest satisfaction, and sustained business success in the competitive hospitality industry.

What is a hotel manager?

A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.

How much do you get paid as a hotel manager?

Hotel managers typically earn a median annual salary of around $55,000 to $70,000, with higher earnings possible in luxury or high-demand locations. Salaries can vary based on experience, location, hotel size, and the level of responsibility involved.

What does a hotel manager do?

A Hotel Manager oversees the daily operations of a hotel, ensuring guests have a positive experience and the business runs smoothly. Their responsibilities include managing staff, handling budgets, supervising housekeeping and maintenance, and addressing guest concerns. They also develop marketing strategies, monitor financial performance, and ensure compliance with health and safety regulations. Effective Hotel Managers possess strong leadership, communication, and problem-solving skills to maintain high standards and profitability.

Is a hotel manager a good career?

A hotel manager oversees hotel operations, staff, and guest services, requiring strong leadership, communication, and organizational skills. The role offers opportunities for advancement and can be rewarding for those interested in the hospitality industry, but it often involves long hours and high responsibility. Career growth depends on experience, education, and the size of the establishment.
More about Hotel Manager jobs
What are the most commonly searched types of Hotel jobs in Springfield, MA? The most popular types of Hotel jobs in Springfield, MA are:
What are popular job titles related to Hotel Manager jobs in Springfield, MA? For Hotel Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Hotel Manager jobs in Springfield, MA look for? The top searched job categories for Hotel Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hotel Manager jobs? Cities near Springfield, MA with the most Hotel Manager job openings:
Hotel Manager jobs near you
Infographic showing various Hotel Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $63,844 per year, or $30.7 per hour.

Hotel Assistant General Manager

Buffalo Lodging Associates, LLC

Enfield, CT • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Hampton Inn Enfield- 20 Phoenix Ave., Enfield, CT 06082

We are currently looking for an Assistant General Manager for our Hampton Inn Enfield. A relaxing retreat in Enfield, our 106 guest room Hampton Inn by Hilton, is within a two-mile radius of many restaurants, shops and theaters. After riding the roller coasters at Six Flags New England or visiting the Basketball Hall of Fame, our guests take time to recharge in a comfy guest room. MGM Springfield casino is eight miles from our door. The Hampton Inn Enfield is one of the 50 hotels owned and managed by the award winning hotel management company, Buffalo Lodging Associates.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them.

Role:

The primary role of the Assistant General Manager is to assist the General Manager in providing leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive.

Responsibilities & Duties:

  • Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources.
  • Manage the front office operations and supervising directly the front desk and food and beverage staff.
  • Resolve guest concerns while maintaining high franchise Guest Service scores.
  • Foster a positive, cooperative work environment between staff and management.
  • Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns.
  • Administrative tasks such as reporting, inventories, accounting processes and much more.

What You Bring Us:

  • Two years related management experience, and hotel brand knowledge.
  • Extensive experience with rooms, housekeeping and food and beverage.
  • Working knowledge of hotel operations – including security and safety programs, personnel (HR) relations, quality assurance programs, long range planning.
  • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
  • Expertise in standard hotel management systems.
  • Hands-on leadership
  • Valid Driver’s License

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

  • Weekly pay
  • Paid vacation, sick days and holidays
  • Medical, dental, vision insurance
  • 401K Retirement plan with company match
  • Travel discounts on our branded properties
  • Career growth opportunities