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Hotel Manager Jobs in Springfield, MA (NOW HIRING)

Highgate Hotels

Hotel Sales Manager

West Springfield, MA · On-site

$53K - $71K/yr

Yearly Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

Greeting guests, complete the check- in/ check-out procedure through the Property management system ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

Greeting guests, complete the check- in/ check-out procedure through the Property management system ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

Monarch Place

Hotel Maintenance

Springfield, MA · On-site

$16.25 - $20.75/hr

Hotel Maintenance - Hilton Garden Inn Springfield Join our dedicated team at Hilton Garden Inn ... management, or a similar role - Knowledge of electrical, plumbing, HVAC, and general repair ...

HHM Hotels

Engineer (Hotel Maintenance)

Glastonbury, CT · On-site

$17 - $18/hr

Perform other duties as requested by management. Your Background and Skills * High School diploma ... HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities

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All JobsHotel JobsHotel Manager JobsHotel Manager Jobs in Springfield, MA

Hotel Manager information

See Springfield, MA salary details

$32.9K

$63.8K

$130.5K

How much do hotel manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for hotel manager in Springfield, MA is $63,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What is a hotel manager?

A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.

What does a hotel manager do?

A Hotel Manager oversees the daily operations of a hotel, ensuring guests have a positive experience and the business runs smoothly. Their responsibilities include managing staff, handling budgets, supervising housekeeping and maintenance, and addressing guest concerns. They also develop marketing strategies, monitor financial performance, and ensure compliance with health and safety regulations. Effective Hotel Managers possess strong leadership, communication, and problem-solving skills to maintain high standards and profitability.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, organizational, and financial management skills, typically supported by a degree in hospitality management or related fields. Familiarity with property management systems (PMS), booking platforms, and budgeting software is essential. Outstanding interpersonal skills, conflict resolution, and the ability to motivate teams set exceptional hotel managers apart. These skills ensure smooth operations, high guest satisfaction, and sustained business success in the competitive hospitality industry.

What are some common challenges a hotel manager faces during peak seasons, and how can they effectively address them?

During peak seasons, Hotel Managers often encounter challenges such as high guest volumes, overbookings, staff shortages, and increased guest expectations. Successfully managing these challenges requires efficient scheduling, proactive communication with staff, and implementing robust reservation systems to minimize errors. Additionally, fostering a collaborative team environment and providing ongoing training helps staff handle the increased workload, ensuring consistently high service standards even during the busiest times.

What is the difference between Hotel Manager vs Front Desk Supervisor?

AspectHotel ManagerFront Desk Supervisor
CredentialsHospitality management degree, experience in hotel operationsHigh school diploma, experience in customer service and front desk roles
Work EnvironmentOversees entire hotel operations, including staff, finances, and guest satisfactionManages front desk staff, handles guest check-ins/outs, and resolves guest issues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonHotel Manager vs Front Desk Supervisor

The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.

How much do you get paid as a hotel manager?

Hotel managers typically earn a median annual salary of around $55,000 to $75,000, depending on the size and location of the property, as well as experience and certifications. Salaries can vary widely, with some earning over $100,000 in high-end establishments or large hotel chains.

Is a hotel manager a good career?

A hotel manager oversees hotel operations, including staff management, guest services, and financial performance. It can be a rewarding career for those with strong leadership, communication, and organizational skills, often requiring experience in hospitality and relevant certifications. The role typically involves working irregular hours and handling high-pressure situations.
More about Hotel Manager jobs

What are the most commonly searched types of Hotel jobs in Springfield, MA?

The most popular types of Hotel jobs in Springfield, MA are:

What are popular job titles related to Hotel Manager jobs in Springfield, MA?

For Hotel Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Hotel Manager jobs in Springfield, MA look for?

The top searched job categories for Hotel Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hotel Manager jobs?

Cities near Springfield, MA with the most Hotel Manager job openings:

Hotel Manager jobs near you
Infographic showing various Hotel Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,844 per year, or $30.7 per hour.

Clerical Assistant (UMass Hotel)

Amherst, MA • On-site

UMass Amherst
See more jobs at UMass Amherstexternal

$16 - $20/hr

Full-time, Part-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Title: Clerical Assistant (UMass Hotel)

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Accommodations

Work Location: Amherst

Schedule:Part Time

Work Arrangement:Onsite

Job Summary

The Hotel Front Desk Clerk assists in the registration of hotel guests, assigns accommodations, and maintains guest room inventory.

Essential Functions

Following department policy and procedure, registers guests and assigns rooms; issues keys, mail and messages to guests; enters transactions onto guest accounts.
Posts and records charges, reconciles balances and prepares reports in standard format for use by the Hotel Manager and other staff.
Maintains daily guest room inventory using standard department procedures.
Maintains records by manual or mechanical methods; prepares required forms and reports following department policies and procedures.
Operates the telephone switchboard and performs miscellaneous clerical duties such as the receipt and disbursement of mail, the operation of various office machines.
Provides information to the public by telephone or in person responsibly answering questions concerning such matters as services, rooms, and special functions and referring inquiries to the appropriate department of services when necessary.

Other Functions

Performs administrative tasks as required.
Performs other duties as assigned.

Minimum Qualifications

Working knowledge of business English, spelling and arithmetic; ability to make arithmetic computations accurately and with reasonable speed.
Ability to maintain departmental records and to prepare reports from such records.
Ability to understand and carry out moderately complex oral and written instructions.
Working knowledge of the operation and application of various office machines; may require the ability to operate proficiently a front office cash register, telephone switchboard or computerized system.
Understanding of general hotel operations and procedures.

Additional Details

This position is subject to final budgetary and administrative approval.

Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

Work Schedule and Work Arrangement

Schedule and nights vary based on department need. 3:00pm - 11:00pm, 11:00pm - 7:00am;

Salary Information

Hourly Rate:$16 - $20 per hour

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

Apply