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Overnight Hotel Jobs in Springfield, MA (NOW HIRING)

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Overnight Hotel information

See Springfield, MA salary details

$10

$19

$46

How much do overnight hotel jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for overnight hotel in Springfield, MA is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight hotel front desk agent, and why are they important?

To thrive as an Overnight Hotel Front Desk Agent, you need customer service skills, attention to detail, and basic administrative abilities, typically supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is often required. Strong problem-solving, communication, and the ability to remain calm under pressure help set top performers apart. These skills ensure smooth guest experiences and efficient hotel operations during overnight hours when independent decision-making is essential.

What is the difference between Overnight Hotel vs Night Auditor?

AspectOvernight HotelNight Auditor
Primary RoleGeneral overnight hotel staff, including front desk, maintenance, or securitySpecific accounting and front desk duties during overnight shift
CredentialsVaries; often no formal certification requiredHospitality or accounting background; often requires hospitality certifications
Work EnvironmentHotel lobby, front desk, or hotel premisesFront desk, accounting area, or hotel lobby
Employer & IndustryHotels, motels, hospitality industryHotels, hospitality industry, often within larger hotel chains

While 'Overnight Hotel' refers broadly to any staff working overnight shifts at a hotel, a 'Night Auditor' is a specific role focused on accounting, balancing the day's transactions, and ensuring financial accuracy during the overnight shift. Both roles operate during the night but differ in responsibilities and required skills.

What are the main challenges faced by overnight hotel staff, and how can they be managed effectively?

Overnight hotel staff often work with limited supervision and must handle a variety of tasks, from late check-ins to addressing guest emergencies. Common challenges include staying alert during quiet hours, resolving unexpected issues like maintenance requests or noise complaints, and ensuring guest safety. Effective time management, strong problem-solving skills, and clear communication with other team members and departments (like housekeeping or security) are key to managing these challenges successfully. Regularly checking in with colleagues during shift changes also helps maintain smooth operations.

What does an overnight hotel employee do?

An overnight hotel employee, often called a night auditor or night shift staff, is responsible for managing the hotel’s front desk and operations during nighttime hours. Their duties typically include checking in late arrivals, processing guest requests, balancing the day’s financial transactions, and preparing reports for management. They also handle security checks and respond to any emergencies or guest concerns that arise overnight. This role requires strong customer service skills, attention to detail, and the ability to work independently.

What are the most commonly searched types of Hotel jobs in Springfield, MA?

The most popular types of Hotel jobs in Springfield, MA are:

What are popular job titles related to Overnight Hotel jobs in Springfield, MA?

For Overnight Hotel jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Overnight Hotel jobs in Springfield, MA look for?

The top searched job categories for Overnight Hotel jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Overnight Hotel jobs?

Cities near Springfield, MA with the most Overnight Hotel job openings:

Overnight Hotel jobs near you
Infographic showing various Overnight Hotel job openings in Springfield, MA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,807 per year, or $19.1 per hour.

Parts Manager - Service Manager - Service Advisor

The Reynolds and Reynolds Company

Hartford, CT • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Reynolds and Reynolds rating

8.4

Company rating: 8.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

88th of 244 rated software companies

Job description

Position Description
Note: This is a HIGH travel position. Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week).
Reynolds and Reynolds is looking for experienced automotive parts and/or service professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry.
As a Parts Manager - Service Manager - Service Advisor your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing 'fee for service' support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales. If you are looking for an opportunity to utilize your automotive skills and make a difference for automotive dealerships across the country, please apply today!
#LI-Remote
Requirements
High School Diploma or equivalent; Bachelor's preferred but not required; 5+ years of automotive dealership experience (Service Advisor, Parts Manager, Service Manager, or Fixed Operations Director); Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week).; Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.; Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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