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Hotel Front Office Manager Jobs in Rochester, MI

Ban R Barbat, DDS

Dental Front Office

Shelby Township, MI · On-site

$22 - $25/hr

... Front-Office Professional Wanted Established, family-focused dental practice in Shelby Charter ... management software Responsibilities * Greet and check patients in and out * Answer phones and ...

Ban R Barbat, DDS

Dental Front Office

Utica, MI · On-site

$22 - $25/hr

... Front-Office Professional Wanted Established, family-focused dental practice in Shelby Charter ... management software Responsibilities * Greet and check patients in and out * Answer phones and ...

Beyond Podiatry

Office Manager

New Baltimore, MI · On-site

Team Management: Supervise front office staff and support personnel, providing leadership, training, and support to ensure a high level of patient service and operational efficiency. * Patient ...

New

Comfort Inn of Utica

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

This person will lead the front office team as the Front Desk Manager. Job Overview: Front Desk ... Follow and enforce hotel credit policies. * Monitor guest feedback and GIS scores. * Ensure the ...

AthletiCo

Front Office Coordinator - Ferndale, MI

Ferndale, MI · On-site

$15.25 - $20/hr

... front-office experience while maintaining compliance, safeguarding data integrity, and supporting ... This role reports directly to the Clinic Manager and collaborates closely with clinical teams ...

General Hotels

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year ...

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Showing results 21-40

All JobsHotel Front Office JobsHotel Front Office Manager JobsHotel Front Office Manager Jobs in Rochester, MI

Hotel Front Office Manager information

See Rochester, MI salary details

$21.2K

$45.3K

$64.4K

How much do hotel front office manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for hotel front office manager in Rochester, MI is $45,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $58,900.00 per year, depending on experience, location, and employer.

What does a hotel front office manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are the key skills and qualifications needed to thrive as a hotel front office manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.

What are some common challenges hotel front office managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

What are popular job titles related to Hotel Front Office Manager jobs in Rochester, MI?

For Hotel Front Office Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Hotel Front Office Manager jobs in Rochester, MI look for?

The top searched job categories for Hotel Front Office Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Hotel Front Office Manager jobs?

Cities near Rochester, MI with the most Hotel Front Office Manager job openings:

Hotel Front Office Manager jobs near you

Duty Manager (Saudi National Talent) - Front Office - Jumeirah The Red Sea

Dubai Holding

West Bloomfield, MI

Full-time

Medical

Posted 28 days ago

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the op ening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

About the Job

An exciting opportunity has arisen for a Front Office Duty Manager (Saudi National Talent) to join Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

  • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy. 

  • Conduct room inspections to assess availability and compliance with operational standards. 

  • Coordinate activities within designated areas to improve departmental cooperation and service delivery. 

  • Attending daily briefings and communication meetings to disseminate information and ensure team alignment. 

  • Manage booking situations, including handling overbooking scenarios when necessary. 

  • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. 

About You

The ideal candidate for this position will have the following experience and qualifications:

  • Hold Bachelor's Degree of Hospitality or relevant field from an accredited and renowned University.

  • Possess strong computer literacy, including knowledge of MS Office. 

  • Have 3 - 5 years of experience in Guest Services/Public Relations/Front Office roles within the luxury hospitality industry. 

  • Demonstrates adaptability and flexibility towards working shift.

  • Show strong problem-solving skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. 

Benefits include: 

  • Supportive and inclusive work environment 

  • Access to Learning & Development programmes and clear career pathways

  • Opportunities for internal mobility within our global network

  • Colleague discounts on food, beverage, and hotel stays worldwide

  • Health care and insurance benefits

  • Locally competitive salary and incentive structure

  • Locally relevant benefits as determined by the property 

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