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Hotel Duty Manager Jobs (NOW HIRING)

Dexterra

Assistant Manager/Duty Manager

Boise, ID · On-site

The Assistant Manager/Duty Manager provides strategic leadership and hands-on project management ... hotels, resorts, workforce accommodations, or comparable environments * Has held operational ...

Holiday Inn By the Bay

Manager on Duty

Portland, ME

$20/hr

Manager on Duty- Full Time, Year-Round The Manager on Duty is responsible for ensuring all aspects of the hotel are running to optimal performance by communicating with appropriate departments and ...

SMR

Manager on Duty

Pigeon Forge, TN · On-site

$60K - $75K/yr

Manager on Duty- MOD Salary: $60,000.00 - $75,000.00 per year Schedule: Sun. & Mon. Off, Tues ... The MOD will support SMR's promise for guest satisfaction and future hotel stays through leading by ...

Better Talent

Bilingual Duty Manager

Houston, TX · On-site

$50K - $60K/yr

... a hotel, with the space and comfort of a home. The company has tripled in the last two years and ... Own/manage dashboards for arrivals/in-house/departures, exceptions, refunds, and review trends ...

Arbor Lodging

Hotel General Maintenance

Roseville, CA · On-site

$19/hr

Keep your manager or duty manager in the loop and tell them about any low running supplies * Look ... Have 1-2 Years Hotel Maintenance Experience * Have basic maintenance certification/accreditation ...

Arbor Lodging

Hotel General Maintenance

Roseville, CA · On-site

$19/hr

Keep your manager or duty manager in the loop and tell them about any low running supplies * Look ... Have 1-2 Years Hotel Maintenance Experience * Have basic maintenance certification/accreditation ...

Arbor Lodging

Hotel Maintenance Technician

Rocky Hill, CT · On-site

$17 - $20/hr

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of ... Keep supervisor or duty manager in the loop and notify them of any low-running supplies * Take on ...

Arbor Lodging

Hotel Maintenance Technician

Rocky Hill, CT · On-site

$17 - $20/hr

Keep supervisor or duty manager in the loop and notify them of any low-running supplies * Take on ... hotel maintenance experience * Customer service experience * Ability to effectively prioritize ...

Smoky Mountain Resorts

Be Seen First

Manager on Duty - MOD

Knoxville, TN · On-site

$60K - $75K/yr

The Manager on Duty (MOD) will become a key leader at one of the best ranked vacation resorts in ... The MOD will support SMR's promise for guest satisfaction and future hotel stays through leading by ...

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Hotel Duty Manager information

See salary details

$33K

$64.1K

$131K

How much do hotel duty manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for hotel duty manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by hotel duty managers during busy periods, and how can they effectively address them?

Hotel Duty Managers often encounter challenges such as managing guest complaints, coordinating with various departments during peak occupancy, and resolving unexpected issues like maintenance emergencies. Effective communication, quick decision-making, and strong organizational skills are crucial for successfully navigating these situations. Building strong relationships with staff and maintaining a visible presence on the floor can also help Duty Managers address problems proactively and ensure smooth operations during busy periods.

What is a hotel duty manager?

Hotel Duty Managers are professionals responsible for overseeing the day-to-day operations of a hotel, usually during specific shifts. They handle guest concerns, supervise staff, ensure service standards are met, and address any issues that arise in the absence of senior management. Their role is crucial in maintaining smooth hotel operations and ensuring a positive guest experience, especially during evenings, weekends, or overnight shifts. Hotel Duty Managers often act as the main point of contact for both guests and employees during their shift.

What are the key skills and qualifications needed to thrive as a hotel duty manager?

To thrive as a Hotel Duty Manager, you need strong leadership, customer service, and problem-solving skills, often supported by a background in hospitality management or a related field. Familiarity with property management systems (PMS), reservation software, and knowledge of health and safety regulations are typically required. Exceptional communication, conflict resolution, and adaptability are essential soft skills to manage staff and guest interactions effectively. These competencies ensure smooth hotel operations, satisfied guests, and the ability to handle unexpected challenges efficiently.

What is the difference between Hotel Duty Manager vs Front Desk Supervisor?

AspectHotel Duty ManagerFront Desk Supervisor
CredentialsExperience in hotel operations, hospitality management certificationsCustomer service experience, hospitality or hotel management background
Work EnvironmentOversees entire hotel operations, manages staff, handles guest issuesSupervises front desk staff, manages check-in/out, handles guest inquiries
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry
Common Search & ComparisonFocuses on overall hotel managementFocuses on front desk operations and guest services

The Hotel Duty Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they differ in scope. The Hotel Duty Manager oversees all hotel operations and staff, while the Front Desk Supervisor primarily manages front desk activities and guest interactions. Understanding these differences helps in choosing the right career path or job search focus.

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Cities with the most Hotel Duty Manager job openings:

What states have the most Hotel Duty Manager jobs?

States with the most job openings for Hotel Duty Manager jobs include:

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Hotel Duty Manager jobs near you
Infographic showing various Hotel Duty Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $64,068 per year, or $30.8 per hour.

Assistant Manager/Duty Manager

Dexterra

Boise, ID • On-site

Full-time

Re-posted 24 days ago

Job description

Company Description
WHO ARE WE?
We've been serving clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
WHAT'S THE JOB?
Based at a world-class Dexterra workforce accommodations facility, the Assistant Manager/Duty Manager is responsible for the overall operations, direction, and success of a rapidly growing workforce accommodations construction operation. The facility will launch at approximately 500 rooms and is expected to scale quickly up to 2,000 rooms.
This role carries full site responsibility and requires a senior leader with demonstrated experience managing large, complex hospitality or accommodation environments. The Assistant Manager/Duty Manager provides strategic leadership and hands-on project management across key service lines, including:
  • Facilities maintenance
  • Dining and food services
  • Cleaning and housekeeping
  • Laundry services

The successful candidate will build, lead, and inspire a high-performing, service-driven team, ensuring operational excellence while maintaining a strong focus on safety, guest experience, and client satisfaction.
This is a safety-sensitive position and requires drug, alcohol, and fit-to-work testing as a condition of employment.
KEY RESPONSIBILITIES
  • Provide overall leadership and accountability for daily site operations and long-term performance
  • Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
  • Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
  • Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
  • Deliver financial oversight, including revenue forecasting, budget development, and cost control
  • Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
  • Ensure profitability and financial discipline through strict adherence to approved budgets
  • Provide clear direction and delegation to support smooth daily operations across all departments
  • Act as the primary point of accountability for the client relationship and operational outcomes

Qualifications
WHO ARE WE LOOKING FOR?
The ideal candidate brings senior-level operational leadership experience and demonstrates a strong sense of ownership, accountability, and service excellence.
You are someone who:
  • Has 5-8 years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
  • Has held operational leadership roles with accountability for multiple service streams
  • Possesses post-secondary education in business, hospitality, or a related discipline
  • Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
  • Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
  • Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
  • Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up

Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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